EFun.topReviews 64

4.1

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EFun.top Reviews Summary

EFun.top has a rating of 4.1 stars from 64 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with EFun.top most frequently mention customer service and vape stuff. EFun.top ranks 19th among Ecigarettes sites.

service
4
value
4
shipping
4
returns
3
quality
4

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New York
1 review
1 helpful vote
Follow John M.
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The price was good, it was an eVic VTC Mini, $43.98, it took over 8 days for the tracking info to even show that the package existed, and it was stuck in china for days, their support ticket system is garbage, 99% of the time it shows the support is offline even though it's in their online/working hours. I opened 5 tickets and only 1 of them was responded to and it didn't answer my question, and you could tell it was some Chinese guy that didn't speak any English and used Google translate. Finally it shows that it was in New York City, 3 days later it was here (14 days later), and it's a fake (clone) VTC MINI! $#*! THIS WEBSITE! THEY'RE FRAUDS.

*FOR THE PICTURES*
New means that the ticket has been made but not read.
Closed means they responded to it and closed the ticket so you cannot respond back.

Date of experience: January 31, 2016
California
3 reviews
14 helpful votes
Follow Michael A.
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Decent site
December 15, 2015

I haven't had a bad experience with efun.top. In fact, my experience was surprisingly good. Even excellent. I've ordered items from their USA warehouse and they've arrived 3 days after ordering. I was very surprised. I have communicated with many others and the consensus is about 70% had a good experience and the remainder had very bad experiences. I have heard that like many of the Chinese operated sites, they are reluctant to refund money and will try to push "store credit". I cannot attest to that as I have never asked for a refund. I would order from them again, but ONLY from their USA stock as I don't like waiting weeks to get my items from China.

Date of experience: December 15, 2015