I haven't had a bad experience with efun.top. In fact, my experience was surprisingly good. Even excellent. I've ordered items from their USA warehouse and they've arrived 3 days after ordering. I was very surprised. I have communicated with many others and the consensus is about 70% had a good experience and the remainder had very bad experiences. I have heard that like many of the Chinese operated sites, they are reluctant to refund money and will try to push "store credit". I cannot attest to that as I have never asked for a refund. I would order from them again, but ONLY from their USA stock as I don't like waiting weeks to get my items from China.
Dear Michael,
Thank you for your valuable feedback. We always look forward to hearing from our valued customers.
We are also upset at the customer's dissatisfaction and want to ensure they are perfectly satisfied with their experience. We need to identify where the disconnect was so we may prevent it from happening again.
Could you please tell us your order number or tracking number or ticket number so that we can offer a better solution?
We value your patronage and wish to continue serving you in the best way possible.
Gearbest.com