P F.

You can look at my review of wish.com, posted the same complaint at bbb.org. Basically, Wish.com lured me into buying some 2$ items, then suddently substracted 139$ from my bank, claimed it was turned into wish store credits, then blocked my account. I posted this on bbb.org and a even tho wish.com responses were clearly contradictory and meant to save time without any intention to resolve the issue, and even tho there's thousands of people and class actions accusing wish.com of contraband, deceitful description, fraud... well a "Rodney Taylor. - Dispute Resolution Specialist" from bbb.org closed my complaint claiming wish.com tried to resolve the issue in good faith... Heck, wish.com was pretending to give facts about what happened during the exchange of responses on bbg.org and in the end, just before Rodney T. Closed the complaint, wish.com asked about the order number... They claimed the were trying to fix the issue without even knowing what is what about and the bbb.org shut it down before I could answer. That's evidently corruption if you ask me.

I've purchased an item at 2$. Wish.com billed me 139$ instead. I have cancelled immediately, Wish automatically refunded in store credits only. I've tried everything with their support for weeks, especially in the first two weeks, litteraly 100 of emails. They refused to refund me making fasle claims including telling me they already made the refund to "x" credit card, while I don't use a credit card... The purposely replied to me in spanish and even in german even tho all communication and settings are in english. They even claimed the refund period was over two days after the purchase. They also locked my account so that I cannot use the said store credits. Basically, they showed a fake price of 2$ at checkout, billed me 139$, locked my account, stole it, claimed terms of service, lied and messed with me througth the ordeal of communications. I have even told them about my health condition and how I can barely afford anything, they basically told me they don't care, they have absolutely no shame in stealing from people. They always claim it is terms of service, that the refund period is over, that there's nothing they can do. That's how they get you, they show you a pair of shoes, headphones, smart watches at ridiculous prices, then they get good reviews, but eventually, they steal from you. Don't think you are under some kind of protection, no one will revert payment once you bought a couple of items from Wish.com, they wait until you build an history of transactions with them, then any transaction becomes "legit" according to paypal, and perhaps even your credit card. They also claimed that to get my account back, I had to send proof of identidy like passport, income taxes report, bank statement copy, driver's license, etc. Why would they need me to prove that I am the same guy while they stole from me, and even though I ordered multiples times from them without changing any kind of information. You don't need to prove who you are to send them money, but when you cancel and order, you need to send them all your vital informations? Now, why would I send copies of those papers to ANY business? Especially a business who stole 139$, lied and made fun of me? Don't see them as an american based company, they are scammers who don't believe in people's rights and laws.

They sent the wrong piece and they don't care. They didn't wanted a return, they did not accept to refund