Ana P.

I got a UMIDIGI smartphone from EFOX's Spain store in September 2018. In November it started to have screen problems!
I got in touch with EFOX that demanded your shipment to China! It was only in May, after dozens of emails, that the device had not been repaired and had been "destroyed." I insisted on the guarantee and then they sent me, from Germany (!), An identical cell phone only that is a piece of GARBAGE! Came with the support of damaged SIM cards, with several scratches on the screen and PIN BLOCKING in German! In addition it had the screen protective film mounted upside down and full of small wood splinters underneath (!). I have protested and, so far, NOTHING! CROOKS...