eFlorist UK

My order was not delivered

There is no way of contacting even after raising a ticket. They have no customer service number that actually works.

The company experience extremely unprofessional and very disappointing after nearly spending £50 on flowers that were not delivered.
They have stolen my money from me and have fallen short of the 'guarantee delivery' which was paid for extra for a special day for Mother's Day! They do not contact or send any update email correspondence or tracking. Avoid avoid!

Ordered yesterday and arrived this morning. Wanted something different so I chose the rainbow flowers... Great choice because my Wife loves them! EFlorist is now my only 'go to place' for flowers and rest assured I'll be spreading the word. Fantastic, thank you.

There are much better on line services for flowers. EFlorist sent us flowers on their last legs and just didn't want to know. Obviously there are plenty more people like us who will never return, enough to keep them going. The fressias are what is left after 1 day and the roses went after 48 hours! Makes you wonder who is writing the good reviews?

Ordered flowers for same day delivery, really good choice of flowers and great quality. My girlfriend absolutely loves them and they were delivered very quickly. If you want good quality flowers and quick delivery then I would definitely recommend.

We've sent flowers to our daughter in Scotland 5 times over the past 2 years. Each time we've chosen a different bouquet and they never disappoint! Flowers are fresh, colourful and beautifully presented and delivery is so fast. The website is easy to navigate. We're in Australia & it's great to have a company we can rely on to brighten our girls day in the loveliest of ways. Highly recommend eFlorist UK ~ if you've not tried them yet please do. You'll be glad you did!

The flowers were ordered online as a way to cheer up my girlfriend who has been unwell.
The process was quick and easy and the bouquet was great value too.
The flowers arrived and they were beautiful, a stunning collection of Roses and Lily's which bought a massive smile to my girlfriend as an unexpected surprise.
I will definitely be buying from Eflorist again

Ordered a large bouquet of flowers for my mum's birthday. They were delivered less than 24 hours later. Not only were they beautiful and just as described, but delivered to the door in a friendly manner.

We ordered these flowers for our Manager as she hasn't been well lately, I have received a positive feedback from my manager, she was so made up with the flowers, they arrived in bud 3 days ago and she has informed me, they look more beautiful with each day and asked for your details as she will like to use you in future, so all happy. Thank you

Beautiful Christmas flowers delivered to my sister in West Yorkshire, she loved them. Fast delivery as confirmed by eflorist, have used now a few times for different occasions, will definitely be using again. Thank you eflorist.

I love using florist for my family and friends in the UK. Living in Western Australia, I can happily, quickly order, knowing confidently that the delivery will be made on the date I request. The feedback from my family is very reassuring even without seeing the bouquets myself.

Brilliant company that I use regularly. Never let me down an the flowers stay fresh for ages as they arrive in bud form. My go to when I want to make someone happy

What a delight it was to use eFlorist UK. Their attention to detail, the quickness of delivery and their confirmation along the way made me confident that all would work. Thank you so much for the ease at making someone's day brighter with flowers. The little gift of chocolates just made it the cherry on top.

Fantastic and gorgeous choices of arrangements. There is plenty to suit every occasion and taste. Absolutely loved the fast and super easy ordering system. You just can't go wrong with the handy address auto completion. Nice to be able to enter personalised messages too, and having a good choice of payment methods. And to top all that, FREE chocolates! I will definitely use this service again! Thank you

Very disappointed in the quality and size of bouquet of flowers that I ordered for a friend.
I paid £34.99 for what looked like a lovely mix of flowers, but the bouquet that my friend received was nothing like what is on the Website. Not all the flowers were included, the roses were not fresh (slightly brown around the edges) and just a sad looking bouquet to be honest.
I could have got nicer in tesco for half the price.
Don't think I will be using this service again

Despite indications on the box the flowers were delivered upside down, inside the box the card was creased and a few of the flowers were crushed suggesting that they had not been stored correctly in transit. The flowers themselves were no more than you could find at a supermarket. The only worthwhile part of this service was the expression of surprise on my wife's face when they were delivered.

Thank you again, always an efficient and professional service from E Florist UK, truly highly recommended for E-Service Virgins.
Send that gift to that special person or special group of people who have changed your life.

My daughter had just informed me that I was to be a granddad so I looked for same day delivery florists and Florist looked like the right choice/. It was before the cut-off time so I placed my order and paid the premium delivery costs.

About an hour later I received a call from them stating that they were unable to get any f their local suppliers to do a same day delivery. It was too late to find an alternative to I had to accept a next day delivery.

If you offer the same day service, this should be available and confirmed before the order is placed.

I have used Eflorist previously (not for same day delivery though) and they have always been very good.

I chose to order from this website because they were the only ones offering delivery on the 2nd Jan (my mums 50th birthday). It wasn't until AFTER I had paid I had a disclaimer on the email saying they could be 1 or 2 days later. And now having researched myself, their courier doesn't even deliver on a Sunday! Why on earth they advertised these flowers as delivery date 2nd Jan I have no idea. At the very least I will be expecting a delivery fee refund from this company! Poor service. Let's just hope the flowers are worth it.

I ordered my wife a dozen red roses for valentines and have to say they where excellent, well presented, delivered on time and value for money. Definitely recommend and will use again, thank you.

So my cousin has been poorly with COVID so I decided to send her some flowers so she knew someone was thinking of her. She cried tears of joy and loved them so much and such good value. Being able to track the delivery was amazing knowing when they would arrive. Have already recommended this company to all my work mates in the NHS.

Unable to cancel a duplicate next day order within 5 minutes of making it. Apparently, the order prep processes start immediately and are unstoppable. Unable to set up Yodel's account to stop the courier delivering the same order twice on the same day to the same addressee(s). You can't phone them although I must say the email responses were prompt. Not sure I'll be using them again. You can't optimise to the point where common and wholly predictable human errors cannot be accommodated.

Flowers and chocolates were a lovely surprise for my girlfriend but unfortunately the card with my personalised message didn't arrive with them which was a real disappointment as it would have meant alot to her and myself. Not worth £30.00

Do not use!
My Mother's Day flowers were a disaster. My mum was embarrassed to tell me that they arrived on wrong day. They were inferior flowers that only lasted a few days. She said they werike a £5 bunch from garage rather than the bouquet I ordered.
I complained when I found out a week later after returning from holiday and was told it was too late. Replied to them and never heard from them again. They sent a review request and then cancelled it when they realised that it would not be good