website thubmnail of eFlorist UK
How would you rate eFlorist UK?
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Turkey
1 review
0 helpful votes
Follow Jane W.
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Excellent
December 11, 2021

Ordered as a surprise for my sister who i havent been able to see for 2 years. She was over the moon with them and said how well they were packaged. Delivery was the time stated in e mail. Overall first class service. Thank you

Date of experience: December 11, 2021
Italy
1 review
0 helpful votes
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Beautiful flowers and so quick and easy to order on line with prompt delivery too. The free chocolates was an added bonus which made this even more good value for money. Would definitely recommend and use them again!

Date of experience: September 18, 2021
GB
1 review
0 helpful votes
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Great service
January 28, 2022

Great service, my only disappointment was the end result - selected a medium bunch but the flowers that arrived were very minimal (6 flowers in total) - see attached picture - I just hope they bloom nicer

Date of experience: January 28, 2022
GB
1 review
11 helpful votes
Follow T W.
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So I'd made two orders for two friends, one of which was average at best i mean i could have got some like that for £5 from asda and £1 crappy chocolates and flowers died 2 days after. The other friend received hers all crushed and wilted, half dead and missing chocolates... after several attempts with " customer service " which were copied and pasted emails They asked for photos and ended up with a refund for £2 out if a £37 order.

Told them to shove it up their **** disgusting vile humans please avoid this " company " I'm just getting started on bringing them down

Date of experience: June 25, 2021
GB
1 review
0 helpful votes
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Dissapointed with Rainbow Rose bouquet!
August 7, 2021

Ordered the Rainbow Rose Bouquet, for my wife, to celebrate our wedding anniversary. Arrived on time, however presentation was very poor and most of the rose petals were wilted... A huge disappointment!

Date of experience: August 7, 2021
GB
1 review
0 helpful votes
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Get Well delivery
December 30, 2021

The card and the free chocolates were a nice touch and the delivery fit in really well for the recipient but the flowers did not look anything like what I had chosen. Yes I understand that each one is individual but it was mostly green leaves hardly any colourful flowers and they also looked wilted.

I would think twice about buying stain only because I feel if you are to receive flowers it should be a wow moment.

Date of experience: December 29, 2021
GB
1 review
0 helpful votes
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Disappointing
January 8, 2022

Followers arrived late the next day so I can't complain at that.

However the size of the bouquet was very disappointing.

I paid for a large but looked small or average sized at best to me and my wide agreed.

Date of experience: January 8, 2022
GB
1 review
0 helpful votes
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Bunch size
December 18, 2021

Overall very please with quality of flowers - last 2 weeks.
My last order I ordered the large Christmas Cracker, with free box of chocs, but recipient received small and no chocs.
This is only reason giving a 3 - would gave given 5! Have had no issues in the past.

Date of experience: December 16, 2021
GB
2 reviews
0 helpful votes
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English Hedgerow... Beautiful
November 17, 2021

I ordered English Hedgerow to cheer my sister up as a get well. They were delivered on time. It was the Luxury/ deluxe bouquet. She was absolutely delighted, although I never saw them personally due to the 255 miles distance apart she assured me they were beautiful and complimented by her friends and family. I would recommend eflorist.

Date of experience: November 17, 2021
GB
1 review
1 helpful vote
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Very disappointing
February 14, 2022

Flowers dumped at front gate (not left safely in front porch as stated by Yodel), box and most feeble looking bunch of flowers (not like the photos on their website) crushed inside.

No receipt or product reference provided when order placed, so no way of checking whether I've been sent the right thing.

Will never use E-Florist again.

Date of experience: February 14, 2022
GB
1 review
0 helpful votes
Follow Liz S.
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Unable to deliver same day when paying premium for delivery. Alternative offered which could take up to 5 days after the original date... requested refund... response we can try... poor service... would not use again

Date of experience: February 26, 2022
GB
1 review
0 helpful votes
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Flowers for someone special
October 20, 2021

Thought I'd put a smile on lovely lady's face and brighten up her day. I googled florists in Salisbury and this website stood out as they did same day delivery at a very reasonable price. Placed the order online with an additional gift to be delivered, this task was fulfilled with in a couple of hours. Excellent service, would highly recommend

Date of experience: October 20, 2021
California
1 review
1 helpful vote
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Site failed on checkout so I was charged twice. Contacted customer services who refused to refund me - said there were two orders placed so tough luck. Terrible customer service. I will never shop with them again. Now I have to work with my credit card company. One simple task of sending Mum flowers turned into a pain in my $#*!.

Date of experience: June 7, 2023
GB
1 review
0 helpful votes
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Fabulous flowers
November 8, 2021

Fantastic service within two hours of placing order my daughter had received the flowers. What's more flowers looked beautiful and fresh
Will definitely use eflorist in future.
Thank you for a great service

Date of experience: November 7, 2021
GB
1 review
0 helpful votes
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Outstanding service
December 11, 2021

One of my biggest worries when ordering flowers from an online shop was that my order would take too long to arrive. Eflorist is an extremely reliable website to use and the flowers will never fail to put a smile on someone's face (like it has done for me). Hats off to their incredible staff!

Date of experience: December 11, 2021
Australia
1 review
0 helpful votes
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Love eFlorist UK
December 21, 2021

We've sent flowers to our daughter in Scotland 5 times over the past 2 years. Each time we've chosen a different bouquet and they never disappoint! Flowers are fresh, colourful and beautifully presented and delivery is so fast. The website is easy to navigate. We're in Australia & it's great to have a company we can rely on to brighten our girls day in the loveliest of ways. Highly recommend eFlorist UK ~ if you've not tried them yet please do. You'll be glad you did!

Date of experience: December 21, 2021
GB
1 review
0 helpful votes
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Great flowers, Accurate delivery date
December 16, 2021

I've ordered from eFlorist a few times now and they flowers are always beautiful. Delivery was for when i asked them to be delivered too. Their offers and extras for free are what put it above it's competition.

Date of experience: December 15, 2021
GB
1 review
0 helpful votes
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Flowers arrived in bud as specified by the seller. Recipient highly delighted as they were not expected and a lovely surprise. Have used e florist many times and always received very good reports from the recipients. Having read bad reviews from some disgruntled customers, It would appear to be mistakes that the courier is creating. E.g. One reviewer stated that there was no knock at the door and the flowers were found the next day.

Date of experience: August 27, 2022
AE
1 review
1 helpful vote
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Awful Flowers
March 19, 2023

The flowers received are pretty much dead. I wrote a review on trust pilot and see I am not the only person having this issue. I'm so disappointed, I'll be off writing reviews wherever I can to hopefully help someone else avoid the mistake of ordering from the company.

Date of experience: March 19, 2023
Australia
1 review
0 helpful votes
Follow JENNIFER F.
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I ordered from Australia and had a few questions about availability of what I saw on the website and used the messaging platform and got friendly and prompt replies which answered my questions. Unlike other sites, what was shown was available. Ordering was quick and easy, with instant follow up confirmation and details of the delivery process. The prices are half that (or less) of other online offers that I checked out. So I'm a very happy customer and will definitely recommend and use eFlorist UK again. This beautiful arrangement cost me 24.99 Another florist quoted me GBP 40!
Jennifer.

Date of experience: February 13, 2022

Overview

eFlorist UK has a rating of 2.9 stars from 2,122 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with eFlorist UK most frequently mention customer service, day delivery and large bouquet. eFlorist UK ranks 3rd among Flower Delivery sites.

service
1,244
value
1,235
shipping
1,170
returns
323
quality
1,135
+561