• eForms

Overview

eForms has a rating of 2.6 stars from 14 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about eForms most frequently mention customer service problems. eForms ranks 51st among Legal Documents sites.

  • Service
    7
  • Value
    7
  • Shipping
    1
  • Returns
    5
  • Quality
    5

This company does not typically respond to reviews

Positive reviews (last 12 months): 14.3%
Positive
1
Neutral
0
Negative
6
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How would you rate eForms?
Top Positive Review

“Resolution Template for a single member LLC”

lahbyrd g.
2/14/24

I needed a template for a single member resolution to open a business checking account and I went through a lot of different "free" websites and filled them out all for nothing as when it came time to print it would make me decide to pay a fee. If it's free make it free. This site was definitely free and above all the others very easy to navigate, fill out my form and print with absolutely no charge and no gimmicks. I will now save this site for future business and personal use!

Top Critical Review

“Not as easy as you think or should be!”

STEVEN F.
6/13/23

Went on an established an acct and had a 7 day trial period. Planned on doing 3 different forms but after trying the first one was not impressed and after 4 days cancelled it. Then several days later was charged for a monthly subscription of $39.99 and didn't see my cancellation. Cancelled again but nope, too late you are stuck with the first months charge, period! Horrible customer service and a scam!

Reviews (14)

Rating

Timeframe

Other

Thumbnail of user stevenf1534
1 review
1 helpful vote
June 13th, 2023

Went on an established an acct and had a 7 day trial period. Planned on doing 3 different forms but after trying the first one was not impressed and after 4 days cancelled it. Then several days later was charged for a monthly subscription of $39.99 and didn't see my cancellation. Cancelled again but nope, too late you are stuck with the first months charge, period! Horrible customer service and a scam!

Tip for consumers:
Beware because they are a scam, have you sign up for a 7 day trial and then charging you saying you didnt cancel before which was a lie

Products used:
Eforms and didn't even get a useful document. Just a SCAM

Service
Value
Returns
Quality
Thumbnail of user brandonb1695
1 review
1 helpful vote
August 12th, 2023

There is no refund available for this garbage of a service as it is an automatic payment and they do not care as you basically sign up for a subscription for something you only plan to use once. Their gun sale documentation is garbage as you need a notary for final proof of gun sale (at least where I am located). Horrible customer service due to lack of reading comprehensions, willful ignorance, or simply a bunch of a-holes stealing peoples' money. Of course banks are just as useless, so now I am getting a new card. I would not recommend using this service.

Tip for consumers:
Do not sign up for services that require a future subscription, especially if you have a busy life and will forget to cancel after using the service once.

Products used:
Gun sale document that ended up being useless.

Service
Value
Shipping
Returns
Quality
Thumbnail of user amyjody
1 review
0 helpful votes
September 11th, 2023

A Google search brings the viewer to their site. I took time filling out a MEDICAL POWER OF ATTORNEY form, only to then learn they wanted my financial information before I could access it. They should have revealed this in the beginning. They did not, which is deceitful.

Service
Value
Thumbnail of user ivanh29
10 reviews
6 helpful votes
January 17th, 2024

If you follow the wizard you go through like 13 steps and only Then they tell you it's 55 dollars for one form. Very dishonest.

Thumbnail of user jakeh206
1 review
1 helpful vote
August 27th, 2021

EForms was somehow able to get my payment information and began debiting my account monthly. The issues are:
- I never signed up for eForms
- I thought it was Eversign charging my bank account (the service that I actually use)
- Each and every debit is marked as in-person debit card swipe to my bank account

They mark the debits as in-person swipes so that they are almost impossible to dispute as unauthorized transactions. I've tried working with the company to recover my money for a service that I never signed up for, never used, and never intended to use. They have failed to initiate a refund for every transaction and I will now have to report these transactions as fraud to my bank account.

One of the worst experiences I've had with an online business in years.

Tip for consumers:
Stay far away from this site. I'm not sure how they get customers but they will find a way to shark your payment information and mark every debit card transaction as an "in-person" swipe so that the transactions are nearly impossible to dispute as unauthorized to your bank. Completely fraudulent.

Products used:
That's the thing. If you read the review, I didn't use this service. Never intended to.

Service
Value
Returns
Quality
Thumbnail of user anitac690
1 review
1 helpful vote
March 17th, 2023

Initially signing up for this platform was easy, I thought and felt that I could utilize the services forms, and other documents such as creating documents for my business. Later I was unable to log in I attempted to troubleshoot myself and was redirected to basically re-sign up I added an alternative email. Today I found out they use my alternative email to set up a new account debited my account but I did not have access to the initial account or the new account that was set up. I found it to be a very big issue when I went to create invoices and was redirected to a secondary platform for invoices where I had to pay an additional fee; that raised red flags with me and I did not or do not choose to move forward.
After requesting to speak to someone other than the customer service rep I was told that they do not have a corporate office, they do not have supervisors or managers to speak with, and I was talked to in a very nice and nasty way. I do not suggest this company for anyone that is conducting business-like transactions.

Tip for consumers:
Be careful if you cancel they will not give you your full refund they will tell you that your account is not eligible for refund although they will not give you access to your account they still will say you're not eligible for refund.

Products used:
E-forms

Service
Value
Returns
Quality
Thumbnail of user jackb1570
1 review
1 helpful vote
September 11th, 2022

They make you fill everything out and then try to charge you an exurbanite amount of money for very little in return

Thumbnail of user mikeozger
1 review
0 helpful votes
June 11th, 2023

Bad customer service. I never signed up for renewal they were doing it automatically. I called in they did not refund it.

Thumbnail of user anitap398
1 review
0 helpful votes
May 26th, 2023

Beware! Don't fall for the offer of a free 7day trial. They will find a reason not to give you a refund.

Service
Value
Returns
Thumbnail of user nomana13
5 reviews
2 helpful votes
September 13th, 2021

It was quick. Highly Recommended without this i don't know what i would be doingIt was quick. Highly Recommended without this i don't know what i would be doing

Thumbnail of user crocodilef
6 reviews
35 helpful votes
March 19th, 2019

I found this website during a Google search for leasing agreements. I simply selected the state where my property is located, filled out my half of the form, put in my credit card information, downloaded the form for printing, and canceled my subscription. My card won't be charged unless I need to use this site again. I'll use it in the future if I need similar documents.

Thumbnail of user josephg105
Joseph G. – eForms Rep

We are happy that you found what you needed on eforms.com. Thank you for your feedback!

Thumbnail of user zackeryb1
1 review
5 helpful votes
July 26th, 2017

After searching around for simple and free lease agreements, I quickly found eforms and was pleasantly surprised that they offer truly free docs. I was able to utilize their template builder and download the document in word once finished. The document encompassed all the necessary points of info without cluttering it with small details

Service
Value
Quality
Thumbnail of user josephg105
Joseph G. – eForms Rep

Your feedback is truly appreciated, thank you so much!

Thumbnail of user maryl336
1 review
1 helpful vote
March 21st, 2017

Was able to download my lease agreement for my summer home in Maine and with ease. Just cancel your card within the initial 7 days and it's free.

Thumbnail of user lahbyrd
1 review
0 helpful votes
February 14th, 2024

I needed a template for a single member resolution to open a business checking account and I went through a lot of different "free" websites and filled them out all for nothing as when it came time to print it would make me decide to pay a fee. If it's free make it free. This site was definitely free and above all the others very easy to navigate, fill out my form and print with absolutely no charge and no gimmicks. I will now save this site for future business and personal use!

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Company Representative

Thumbnail of user josephg105
Joseph G.
Typically does not respond to reviews

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