Anita C.

Initially signing up for this platform was easy, I thought and felt that I could utilize the services forms, and other documents such as creating documents for my business. Later I was unable to log in I attempted to troubleshoot myself and was redirected to basically re-sign up I added an alternative email. Today I found out they use my alternative email to set up a new account debited my account but I did not have access to the initial account or the new account that was set up. I found it to be a very big issue when I went to create invoices and was redirected to a secondary platform for invoices where I had to pay an additional fee; that raised red flags with me and I did not or do not choose to move forward.
After requesting to speak to someone other than the customer service rep I was told that they do not have a corporate office, they do not have supervisors or managers to speak with, and I was talked to in a very nice and nasty way. I do not suggest this company for anyone that is conducting business-like transactions.