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DeeDee"HappyShopper" H.

3 Level 3 Contributor
  • 15 Reviews
  • 30 Helpful Votes
  • 0 Thank Yous

Experience: Computers & Technology, Home & Garden, Business

Member since January 2020

  • Reviews

    15

  • First Reviews

    2

  • Thank Yous

    0

  • Fans

    0

  • Profile Views

    349

Review Distribution

About Me

Passion to help others advocate, help, serve, and educate to see if we can become a little better to each other.

How I Can Help

Special interest in fashion, mental health, cars, and dogs. Expertise coming from a vintage car family, rescue several dogs and licensed mental health counselor who is also trained in Art/Fashion school.

Interests

Dogs, University/Education, Vintage -New Cars, Mental Health Counseling

15 Reviews by DeeDee

3/13/21
Verified purchase

When you purchase something online- you expect to be at some certain guidelines established to be a decent amount of service. Unfortunately, it seems to be less and less the case today with many businesses. We ordered a very common supplement that we have ordered on another website. WE thought it would be no big deal to order it on this website even though it was not one I was familiar with currently. We purchased it on 2/17 and our credit card was charged the next day. However, we never have received the product and it is March 15th which no update. I inquired a week ago through their email and also through their own website contact form and told them if it is not even processed cancel the order. We had no response.

We have not heard anything about shipping except for the picture I will put down below which asks you to download an app to track your shipping- but it looks it has not been shipped (even though they charged the account). I assume they are selling your information to another 3 rd party so you can track your package that is their responsibility. I wish this could be not as common as it seems to be getting and seems to be at the least poor customer service and at the most - fraud with taking your money and no product received. I understand that things may take a couple of weeks but after a month an ignoring our efforts to follow up-- is there a problem?

I do appreciate this site for its ability to give honest comments and reviews of when this happens to share with consumers to beware of sites like these. I wish I would have checked more on this because I may be next writing the BBB. What a pain but I think as consumers we have a responsibility to keep businesses accountable especially if they are holding or taking money out of our account without giving or sending our products out! We used to call it stealing! LOL ;) So just be aware of your money and how you buy on this site.

UPDATE: After I wrote this review, I did receive an email that they were sending my product and apologized that it was on backorder. I did ADD two stars for the service for the expedited shipping at no cost and their response. However, I did take off stars for the fact I did not receive a response until I wrote a review and that they did not respond to my emails for weeks after I complained and asked them to cancel. I did get the product elsewhere so I now have extra. I do give credit for them trying to help and apologize. I did want to update this review accordingly because I do believe we need to be honest and give second chances. Thank you for my product and if you would like to give them a chance- I would make sure they have your product in stock before paying for it. It seems there may be a problem with this and the customer service 1) not answering emails and 2) only have an answering machine with their number. :)

Tip for consumers:
Don't use- no customer service and no response if asking about products that charged our card for but 1 month later have not received.

Products used:
The supplement was on backorder and did not respond to emails until I wrote a review.

3/8/21
Verified purchase

As most professionals know and endure-- we must have our annual continuing education. This is not a feat that is taken lightly but we do take seriously. The issue becomes when we cannot find education that can meet our standards after being a professional for a several years. Most classes are geared towards lower level or beginning professions. Dr. Mike is very good at finding material that is exceptionally challenging and conducive for professionals that do not waste time with mediocre classes. He takes your feedback seriously and also is very responsive with an email as soon as feedback is given. I highly recommend this site for CEU's if it is something that is needed for licensing. Thanks Dr. Mike for all your hardworking and we appreciate your due diligence!

Tip for consumers:
Continued Education for State Licensing Medical for Counselors, Nurses, Psychologists

2/8/21

Very disappointed with a bank we have been with for several years and several accounts. We have had our share of problems but we lived in Ohio and could always go to a local bank. Hence we come up to the present day! ;) On a regular weekday - we waited for over 65 minutes because I could not log on to our account that I have been on several times before but not recently. We have moved out of state but we figure everyone NOW banks online, correct?! So what is the big deal to NOT have a local bank? Well-- now we know today! Huntington does not do online banking services so beware!

Again, waiting 65 long agonizing minutes to come down to Bree or Bri - we got nothing but an attitude--- I mean the kind that just basically says can't do anything for so good-bye. You know it is frustrating that when you are concerned you cannot log on that basically a computer says you DON'T exist and that we are concerned that there is a security break down with your money. Hence after a battle of wits and a lot of negotiating with no compromising- we had to ask for a supervisor because she shrugged her shoulders when she said we need to come into a bank that the closest one is 250 miles away. And we are like "hey what?!" You know that most people bank online?

The long story now or short of it -Huntington we have been through a lot with you and after we have 4 accounts plus 2 business accounts- we should have at least customer service but I guess not being a thousand heirs is NOT good enough for them! LOL :P. It seems that after a supervisor and 3 hours it got resolved. Time wasted in a lot of ways and a rep that basically the supervisor told us said she could have done the same thing---- but didn't. You hear that!

AGAIN! After all that, the customer service rep could have done the same thing and chose not to which seems to be a theme with call-in centers just do not have customer service any longer. It was work mind you but we had to start back and re-enroll my part of it because Huntington forgot I existed at least online.

We are now "in the know" that Huntington call centers and they are for "US" and if you are NOT in the state- you don't have a bank with Huntington was our last resolve. -They have a long way to go for online banking. Too bad too sad so we are going to move on out of the bank as well as we did Ohio. ;)

Tip for consumers:
Don't use 800 number because of lack of customer service and the long wait times

Products used:
online Banking

12/29/20
Verified purchase

We have all had some bad experiences lately with the shopping frenzy with covid! Right? Overstock has put it out there and does keep providing the best of service and shipping it can. I have purchased several items during this time because we also moved a business and to a new house.

So let me clarify how much this can mean when things also get shipped to the wrong address and Overstock sent us a new item because of that! That means a lot because even the could have said tough nuggies! :D So I don't think that was just a fluke. Also, we had some damaged items that were extremely large boxes aka. Chairs. The first representative was difficult in I tried to ask him how to fit these chairs in their boxes again to return them and then also to just get these in a car to return them? After some discussion, another representative through email did allow us to throw them away and replaced them- which was not fun either but part of life when ordering online. Since then we have had no problems and I have had purchased previously several rugs and items that had no issues.

Overstock seems to have much variety of items at usually the lowest prices as I am the "research queen" for the best deals! ;) With just the same investment for their CLUB you can also receive rewards for reviews (LOL which you all know I like) and also to give an honest one. Now, these rewards are nothing to think twice about because you get at times up to $12 -$8 apiece depending on the item price. So let's go! Right?! Also, Overstock is not shy about giving discounted promo codes so if you hunt or allow them to spam you - Yeah I said it but we all get it! ;) Spam is a part of our life ya'll! Let's face it! We can get money off so think of it as a job! Maybe you can see where the money is?

Overstock has now been in my life for many years but more recently the Club has made it better. I am a believer and it works for them because I go there first to see their stock and move from there. I know it's been hard for all of us during this time but I believe Overstock is trying to when some retailers are not as customer service focus. Thanks for reading! Happy shopping!

Tip for consumers:
Join the club for extra discounts and promo codes also do online reviews for more dollars towards purchases! YEAH~

Products used:
Furniture, rugs, misc items such as towels, flat iron, etc

Service
Value
Shipping
Returns
Quality
12/28/20
Verified purchase

Wayfair has behind the scenes has had some financial issues but recently has had some investments now what does that mean for consumers? It can mean that at times poor stock and poor quality and overpriced to make up the difference. At times-- it can be hit or miss if you get something correct or shipped correctly and the customer service is probably at least the most benefit that you can still reach them by phone which today seems like the 19th century now! :P LOL. Recently, I have purchased quite a bit furniture for a business but when questioned about a charge that they repeatedly kept putting on my credit card for a back-ordered item still not being shipped for more than 2 months - all I got it is policy and we are "ALLOWED TO DO IT". When I asked Alyssia - she just kept repeating "we are allowed to put the charge on your credit card for several days". The charge is not the issue its why Wayfair puts a charge there when even they admit - no other company continues to do that once initial charge to make sure credit card is valid and 2) if it is backordered-- will it ever come in? At one point American Express stated if the continue doing it it will be seen as charge and add interest - Per Am Ex they said no other retail has done that- HMMMM? Because there are still possibly financial issues and they have to make sure that they cover their investors? Makes everyone wonder!

I don't know about you but I would rather not be bothered by people holding my credit card hostage for something they don't even have IN STOCK and also that no other store will charge for you unless they are sending it to or delivering it. I would move on if I was you because for 1) keep your credit cards safe and close to you and not just repeatedly be charged and also 2) don't allow stores to give you answers like "its policy" because you have a right to be told about charging you for NON- stock that do not exist and also helping them float there finances. :) Ironically, my conversation like this -- I could not provide feedback or a review after that ---- see below. Wayfair's link went to an error that goes to "an OPPS must be something wrong". Really?! I think they were a little worried then about our conversation. Haha!

They lost a good customer that actually paid so I recommend Overstock which gives credit for purchases and if you pay $5 extra money towards purchases and also coupons most every time you purchase if you look. Also, give them a review and they will give you money towards purchase no matter what your opinion. They seemed also to back up purchases if you have some problems as I have had them do so. :) Happy Shopping!

Tip for consumers:
Recommend going to another website such as Overstock

Products used:
Furniture

12/17/20

I am not one to make light of car issues because I use to be the one taking complaints. NOt only did I grow up in a car dealer family. I was a service manager for several years and saw the worst done to all kinds of these vehicles. As a woman, I get a unique experience working on cars because I have to know more. (I am questioned more because of the bias that woman DON'T know about cars) ;)

Acura remains still or (Honda) to be honest - still one that quality is up on top. I have had several Hondas and currently 2018 Acura RDX. Now, will I buy a new RDX, the answer no!

However, my Rdx is fast, and with major issues there is none. Minor issues are the air/heat has some function that really seems quirky. My 2009 Mdx was spot on and at 130k it still had no issues. I also had 2003 that seemed to have no issues until it was in an accident. All of these vehicles seemed to go with precision and I do mean that the vehicles are faster than they look which is what I like in an SUV. I know others have issues with minor problems and have caused concern but knowing other brands-- Acura has done its diligence with keeping quality in its sight compared to some of its expensive other options where Mercedes and Jaguar are questionable. You will not be disappointed at least in quality with Acura - now every car is a preference so you have to take sometimes the issues with it. :)

Service
Value
Quality
12/17/20

I have been with ipsy through some growing pains. They have always had some issues with customer service and I think that is a trend I have seen with some if not most companies. It seems no one has a phone or customer service. Email becomes one source or social media. I believe through reviews Ipsy has greatly improved its support and response time has been better. You can at least call them but email now is just as good with a response but their cancelation does require some back and forth which seems unnecessary and redundant. The good is getting new products that are curtailed to your likes mostly and can seemly be one of the few subscriptions to do it to a point. If you can spare 12.00 - I think it is a fun extra and way to try new products without spending the major bucks on ones you are throwing away because they don't work or just don't like. Out of all of them - I think Ipsy is the best and just one star off for the CR that is still a little off sometimes but I believe we are in the world now that it is just not a priority anymore sadly. :)

12/17/20

I enjoy Pinterest above all social media because I have used it with my daughter growing up to accumulate positive quotes, crafts, and to help us enjoy things together without the drama of people commenting or slamming each other. I believe that most of social media has been at times the worst of us and has caused changes in all of our behavior for the good. Now that she is almost in college, we still enjoy pinning with each other and sending things like crafts that we can do together and send each other positive encouragements. At least site, you can enjoy with others similar likes and interests with younger ones and keep the drama mostly out if you want it out. :D

12/17/20

Unfortunately, sometimes you need to stop at a good thing. I did like quasar for not only infrared technology but for its ability to help with the pain when I purchased the baby quasar 2019. Recently, I purchased the bigger one for a slightly discounted price since they are at a high price tag of $399 (20% off). I trusted the quality since I had one that is still going aka baby quasar and --- you would think they would have been made with some quality since they do have a history with medial equipment. This is not the case or else I have had really bad luck.

I treat these wands with extreme care since they are so expensive. I had the first Quasar MD plus immediately flickered when it turned on out of the box and would not stay on which was shocking to me with my history from the baby quasar. I had to go back to Quasar to get it replaced because I was hoping it was not a reoccurring thing and (not ask for a refund from the skinstore because trying to get a hold of them is another story.)

Not even two weeks later after receiving a new Qusar MD, I disconnected the plug to put it away properly in a satchel that I treat it with as if it's worth several hundred dollars. :P And... there it is ---wires came out of them with the plug. Quasar responded to me after I posted this review. I am thankful for their response because they are replacing again this wand and also reporting to their quality team. As I have said before, I do love these devices and believe they do work for what they do. It is a shame this one has had their problems. However, Quasar Md has stepped up both times and replaced. Fingers crossed--- lets hope this one is a winner! (like my baby quasar which I still use and swear by!) Amende dmy stars for their diligence for standing by their products!

WE as consumers can only remain vigilant for just basic standards of workmanship. It is frustrating that we often 1) cannot contact someone except by email or chat 2) have to wait for days. We must keep adovocating and hopefully customer service will change but I believe it we must own part of that. We must be equally as patient and polite and not come off rude or obnoxious. These are people too behind the scenes just trying and sometimes getting more bees with hunny is a thing. ;)

9/15/20

I have no complaints about the case-- when it shows up----?. I sent an email inquiring about my product that states 2-5 day shipping. I heard nothing. I called and when inquiring about my product, the tone was not friendly by accusing me that I ordered it on a weekend and "we don't WORK on weekends". Umm... ok but maybe she was having a bad day but it gets better. I usually get a tracking number sent to me so considering that I have purchased several cases and I stated such that so could I have one? She said that I will give it too you but she spoke really fast and it is really long so I could not catch it. I asked to have it sent to me since it seemed she would not tell me again. Also, I asked why is taking so long when its not been my experience for the past few years---I heard her say twice" it is in the mail and not sure why I am calling". I have waited now some days after that and I guess I was not supposed to comment but the tone I heard on the other end.: P

I asked could I get an email for the tracking because I didn't get it and I heard a sigh which maybe she doesn't work on Tuesdays either (hahaha) and she said it will take her a few minutes but she will send it. Btw, I still am waiting for that email. None given. Oh well.

Regardless, customer service seems to be less and less and I like the cases but if I am given an attitude just because I would like to know when my case is coming after 2 weeks of not responding to asking, I think it is not asking too much for a case that is pretty expensive. :) Next time, I guess I won't bother with Speck. :) Customer service is about asking questions and can be done just by answering them with a smile.

UPDATE: I did get me case and a few days later - a very nice email with a tracking number that did not start with the few numbers I got from the first lady. It was from a gentleman this time. Not sure what that was about but it seems that covid has a lot of people working from home and it seems we get more than we bargain for now. :)

Tip for consumers:
Don't call but email because seems like customer service is more friendly. LOL

Products used:
Cell phone case

Service
Value
Shipping
Returns
Quality
2/22/20

I have used this site and been a fan of JCpenny's in general. However, samples and their extra benefits are sometimes now often replaced or just not given at all. It used to be you would get 2 day flash shipping and now that has gone away. I believe it has gotten busier and lost like most businesses the accountability to keep business. I continue to shop but there are at times better prices and faster shipping at other sites now. :)

2/22/20

I have been a member for many years - you must watch the reviews and pay close attention to them. I think that has kept me safe from bad sellers. I have had very few problems and when I have had problems - eBay has back up with either holding the seller accountable or allowing another repercussion. There have been many companies that have tried to copy this and have failed. I have heard horror stories about other sites so I believe that eBay is doing ok and a well-trusted site in keeping up with trying to keep scamming down to a minimum. :)

USPS
2/21/20

You think we could have some control that it is a government organization-- (wink wink) ;) However, it seems that it is far from true or that you would think the workers have some ethics. My experience in the last two years is that we will get tracking notifications that a package is delivered and nowhere to be seen! Lately, they now give you descriptions such as "front porch" when a house HAS NO FRONT PORCH" LOL! So when you try to call customer service - you get an automated computer that has it the only goal is to keep from a live person! Hahaha! Just a clue- I got to a live person only by asking for an agent which was NOT an option!;)
However - I wanted for longer than 30 minutes and I heard the music pause 3x which means that someone did come on but did put me back on hold so it did not look like I was holding for that long. Aka- if their system records time for holding calls. Maybe we need to put our tax dollars somewhere like into a private service or pay people who are being truthful. I will be happy to give my money to fed ex or ups from now on because for #1 I know that their customer service I have gotten in less than 5 minutes and #2. I will get some results plus they guarantee delivery. Wouldn't that be a novel idea if our post office actually would deliver its packages without US paying for tracking to keep them accountable for their losses and STILL not get their jobs done? :( LOL

1/28/20

Paypal used to be a system you can rely on to help you and have security to shop on the internet. Now it seems they will shut the door in your face (hypothetically) more than support your business. It seems what they were built on is now gone. I am guessing the many times they have been bought and sold have just proven they are a different business and don't expect them to back up buyers anymore. You will know why when you understand that there is a great part of it know that is outside of this country. Do your homework.:)

Paypal does have quite a stake now in China so fyi when you have your money there. " U.S. payments giant PayPal Holdings (NASDAQ: PYPL) just defied the odds, gaining approval to acquire a majority stake in a Chinese payments company, and thus enter the country's vast digital payments marke" per Wikipdeia and look it up yourself.

1/28/20

Several lawsuits have been filed against zillow for their estimate of houses. I have been told by Zillow that they "go on algorithms" without even seeing a house. Many realtors and other businesses have fought this because zillow has many other problems by owning other websites that question antitrust laws. Zestimate is often wrong a lot of the time and interferes with home buyers and sellers alike. It seems this has influenced all of us when we look at this estimate of a house. Guilty.

After several emails and showing all the houses around us that are $60k over ours and we have more sq footage and updates- they shrug their shoulders and claim algorithms. The kicker is a house down the street purchased for minimum. It shows that you may have not anyone with a high IQ using zestimate but just making it up as you go along if your go too is claiming an algorithm that is anonymous. Obviously, with all the reviews there is an issue and there are more unreliable reviews that do not have a basis unless they disclose what these algorithms that are being used and why they are not consistent.

Zillow did throw me a bone after I politely emailed them several times and I believed to make me go away that they did offer $10k more. Now we have sold this house, it does seem underestimate, and did it influence the sale? WE can never really know but I have a feeling it has but good thing I believe in God, not Zillow. ;D LOL

Service
Value
Quality

DeeDee Has Earned 30 Votes

Deedee H.'s review of Zillow earned 14 Very Helpful votes

Deedee H.'s review of USPS earned a Very Helpful vote

Deedee H.'s review of Sephora earned 11 Very Helpful votes

Deedee H.'s review of PayPal earned 3 Very Helpful votes

Deedee H.'s review of eBay earned a Very Helpful vote

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