Quasarmd

Unfortunately, sometimes you need to stop at a good thing. I did like quasar for not only infrared technology but for its ability to help with the pain when I purchased the baby quasar 2019. Recently, I purchased the bigger one for a slightly discounted price since they are at a high price tag of $399 (20% off). I trusted the quality since I had one that is still going aka baby quasar and --- you would think they would have been made with some quality since they do have a history with medial equipment. This is not the case or else I have had really bad luck. I treat these wands with extreme care since they are so expensive. I had the first Quasar MD plus immediately flickered when it turned on out of the box and would not stay on which was shocking to me with my history from the baby quasar. I had to go back to Quasar to get it replaced because I was hoping it was not a reoccurring thing and (not ask for a refund from the skinstore because trying to get a hold of them is another story.) Not even two weeks later after receiving a new Qusar MD, I disconnected the plug to put it away properly in a satchel that I treat it with as if it's worth several hundred dollars. :P And... there it is ---wires came out of them with the plug. Quasar responded to me after I posted this review. I am thankful for their response because they are replacing again this wand and also reporting to their quality team. As I have said before, I do love these devices and believe they do work for what they do. It is a shame this one has had their problems. However, Quasar Md has stepped up both times and replaced. Fingers crossed--- lets hope this one is a winner! (like my baby quasar which I still use and swear by!) Amende dmy stars for their diligence for standing by their products! WE as consumers can only remain vigilant for just basic standards of workmanship. It is frustrating that we often 1) cannot contact someone except by email or chat 2) have to wait for days. We must keep adovocating and hopefully customer service will change but I believe it we must own part of that. We must be equally as patient and polite and not come off rude or obnoxious. These are people too behind the scenes just trying and sometimes getting more bees with hunny is a thing. ;)