Overstock.com has a consumer rating of 3.42 stars from 1,518 reviews indicating that most consumers are generally satisfied with their purchases. Overstock.com also ranks 9th among Wholesale sites. The most common issues with Overstock.com are around customer service, which is not as good as expected by some customers.View ratings trends
All the items I ordered in this boutique were of excellent quality, but the bust was of little importance in the dresses. I would definitely recommend dresses with hoops to someone whose bra size does not exceed 36C. As for the skirts I ordered, they fit very well and are very flattering. The customer service team was very friendly and helpful.See positive reviews
PLEASE, take my word for it and do not order from this site unless you are okay with wearing cheap, torn clothing! You also cannot trust the reviews on Trustpilot! This company had my review removed from the site as I am sure they have done with others! I'm assuming because I did not have an order number? Or continue responses with shady co? They are also doing a REALLY poor job writing their own 5 Star reviews! Some are even copied and pasted (twice on the same review) by accident I'm assuming? They are trying to cover up all the negative reviews, but trust if a company is capable of giving this type of service then that is the type of service they give! Regardless of how many FAKE, 5 Star Reviews they are able to write themselves! Original Review: Took advantage of Teenager! My Granddaughter ordered 7 things from this site for Christmas (2 years ago), only 4 showed up and none of them were the correct items and were also not even the same color as what she ordered! She says looks like cheap knock off, not as picture showed at all. We were charged for all items. Arrived in dirty bag, no paper, receipt, Nothing! Updated Review: You Flagged me for removal because I didn't leave order number.. Really!? All makes since now, you don't put receipt in the bag so that the customer has no record of purchase, or the order number, and you get to remove all the negative reviews. Genius! LOL I don't have order number because you sent us nothing! Items weren't even wrapped in tissue. SOME Items did FINALLY arrive (2 did not), but 1 shirt was ripped, they were wrong sizes (EXTREMELY Small!) and they were Bootleg knock offs, also received the wrong colors, and items were not what was in the photos online at all! Example: 1 item was to be a leather jacket What arrived? An Ugly, brown polyester coat that stops just under her breasts. The ripped shirt was torn right across front so is useless and can't be sewn. She did like 1 shirt but it was red and was to be black (red wasn't even an option in this style) BTW.. Teenager doesn't think to write anything down when ordering online... Lesson Learned, NEVER AGAIN! .................................................................................. We have no order I.D. because she forgot the password to that email address, the one used. .................................................................................. Romwe, You shouldn't have had my review removed.. now I will make my duty to warn everyone on EVERY SINGLE SITE I can!!! Everyone Else, You've been warned..See critical reviews
Tip for consumers: Don't buy from this sight.
Tip for consumers: Good for alot of home items but watch for the good sales to take advantage of.
Hey, I would be very careful. I have transacted with Overstock three times and I don't believe there is as much security in terms of guarantee as with Amazon. And, if you buy items fulfilled by Amazon (meaning the product ships from Amazon's warehouse) you are even more guaranteed. For example, I bought some dinner napkins from an Amazon seller, fulfilled by Amazon. They were not what they were supposed to be and Amazon issued me a credit immediately and scheduled UPS to pick up my item to return. I'm very confident that with Amazon you will get quality service and if the product is not as described or substandard you will be in better hands especially with Amazon fulfilled items. Overstock is just not up to par and I wouldn't purchase something like a medicated cream from Overstock until they get it together.
I used a credit card on Overstock when purchasing my bed. It was years ago, I still sleep on it. I had no problems using my credit card on Overstock
I bought a rug that looked nothing like the picture. The colors were gaudy instead of the nice muted pallet shown in the picture. Overstock charged me half again as much to return it. I'll never buy from them again.
It varies. It usually is indicated at the order page
The main store is located in Midvale, Utah. They must have warehouses all over the country however some places won't let you due to liability depending how big the package is. It's worth the phone call and a bit if googling. Overstock does mainly online ordering & shipoing so picking up your order may decrease the work load of their employees of their delivery folks so that's lost wages for them. Good luck
Purchase name brands at clearance prices at Overstock.com! Buy discounted name brand Bedding, Furniture, Jewelry, Watches, Electronics, Clothing, Books, Movies, and Music for the lowest prices every day.
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