Overstock.com Questions & Answers

Hey, I would be very careful. I have transacted with Overstock three times and I don't believe there is as much security in terms of guarantee as with Amazon. And, if you buy items fulfilled by Amazon (meaning the product ships from Amazon's warehouse) you are even more guaranteed. For example, I bought some dinner napkins from an Amazon seller, fulfilled by Amazon. They were not what they were supposed to be and Amazon issued me a credit immediately and scheduled UPS to pick up my item to return. I'm very confident that with Amazon you will get quality service and if the product is not as described or substandard you will be in better hands especially with Amazon fulfilled items. Overstock is just not up to par and I wouldn't purchase something like a medicated cream from Overstock until they get it together.

I used a credit card on Overstock when purchasing my bed. It was years ago, I still sleep on it. I had no problems using my credit card on Overstock

I ordered curtains that looked grey. When I got them they looked more like sage. I took a pic and to be fair, my pic made them look grey as well.

I bought a chair from Overstock and they sold me junk and did not stand behind it. Unless you are willing to use the MacBook as a paperweight when it doesn't work, don't buy it

It varies. It usually is indicated at the order page

They send it back to Overstock, call or Email them for a refund

The main store is located in Midvale, Utah. They must have warehouses all over the country however some places won't let you due to liability depending how big the package is. It's worth the phone call and a bit if googling. Overstock does mainly online ordering & shipoing so picking up your order may decrease the work load of their employees of their delivery folks so that's lost wages for them. Good luck

No. The "diamonds" fall out after a few times of wearing them.

Because the website is a scam. They take your order and then do not deliver it.

Read the Return Policy carefully. It is very restrictive. Overstock states returns will be inspected before a refund amount is determined. Also they may deduct the cost of shipping to you as well as return shipping. I'm sorry but I am not sure about what your 2nd question is asking.