Vistaprint

Very poor quality. They will not make their product right. They will blame you for not sending a high quality logo. They will send you some terrible quality printed merchandise and refuse to make it right, you're stuck with what they send you…. Lesson learned here.

I've been ordering products from VistaPrint for a long time. Whenever I contact them via online chat or phone, they always provide me with support as quickly as possible. Today, there was a mistake in the order I placed, and through online chat, this lovely lady Cynthia quickly provided a solution and assisted me superbly. I'm very grateful to her and wish her success in her professional life.

System deleted edited cards even after full approval though THEIR system.

Got the wrong card layout. Hundreds of dollars lost.

Thousands potentially lost due to not having cards for the home show I ordered them for...want a professional company? They are not it!

I've never had better customer service online. I had an accidental mishap where something didn't come in the mail, and the nicest person helped me out via chat. They gave me store credit to reorder the item that got lost in the mail and they were very kind and helpful. I've always had wonderful orders from vistaprint, and my mom uses vistaprint for her businesses too. Wonderful!

I placed a order for 4 T Shirts, about Free Speach and with Political Content. Twice both were cancelled. Customer Service diid call be back quickly when I requested a call, but gave the same story that my credit card was declined. I called my credit card company both times informed me it was Vista Print who refused the order. My credit card had more than enough funds and they informed me no issue with my card. I believe Vist Print is censoring requests with Polical Content.

I ordered what I thought was buy one get two free offer to try their calendars. Not only did they claim I didn't submit my order correctly to receive this offer but it went back & forth & I still got no satisfaction. With that said, onto quality. Very poor. Snapfish uses a sturdier paper & their resolution of prints are far superior over VistaPrint. Just overall hideous looking. Soooo happy I tried "one" before I did my usual large order for my customers. VistaPrint is good for business cards and that's about it.

Everything about working with Vistaprint has been great, however, the puzzle pieces in a 500 piece are almost identical in shape. It makes the puzzle more difficult and a little redundant, but I guess some people would think it makes it more challenging. I'm not sure which I think yet, but when looking for pieces, they all seem like they might fit in the same-shape matches... if they have similar colors, which makes it difficult in a way maybe it shouldn't be. Seems easy to fix if a computer is randomizing the shapes of the pieces when they're cut out. Otherwise, everything else is cool.

Wasted two weeks waiting for my Tax exempt to be accepted, customer service was no help. Told me they would escalate my paperwork never did every time I call its like I am starting over.

I've had issues with prints int eh past but still stuck with VistaPrint. As usual I had another issue with business cards and htye would not repalce them for me or send me a refund. I'm shocked... Do yourself a favor and don't use VistaPrint. I'm going to have to search for a new printing company after all these years. Unreal...

I placed an order with Vistaprint at the end of January that was supposed to be delivered on March 7th. When it didn't arrive, I went to their Online Chat.
And guess what? My order had not been processed because the product was out of stock and I was not notified. Now I have an event where I would take the gift product and I have nothing to take. And what did they do? Refund the money. I didn't want my money, I wanted the product. It's very easy for them to say they'll return the money, but what about the inconvenience they caused me? They won't solve it. Be careful when buying VISTAPRINT

Terrible! I had to keep my project with the wrong name! Absurd lack of respect for the customer!

I DO NOT RECOMMEND THIS COMPANY EVEN TO DOGS

The website will take you FOREVER to upload anything. It literally never works and has ruined our production time as a company because of their new "upgraded" website that incorporates more javascript. The whole thing is a piece of $#*!. Its so frustrating to use them!

I have been a loyal customer with Vistaprint for over 12 years. This includes many purchases from Vista Boutique. After what I have just been through, I will NEVER buy from Vistaprint again!
The way I have been treated is appalling and shocking by customer service (which includes Monique, Charlotte, Aisha). My big Christmas order was horribly screwed up 3 TIMES! Each replacement was worse than the first one. 2 of my calendars had acid / sulphuric like deposits in them, Christmas cards were printed upside down(on three occasions). Yet with all that, the ignorance, apathy and complete lack of compassion by the Vistaprint reps was the worst part. There are many other printing options and companies out there and after the 12 years of loyal and profitable business I have given to Vistaprint, I will never again deal with them. Well done.

Been using vista print for a while. The best company hand down. Great customer service, high quality, super fast shipping. Also they make it easy to upload your designs and create.

I was missing items from my first shipment that said they were delivered but weren't in the shipment, so I contacted customer support out of concern that I would not receive them and I was told by the rep that they didn't have the info about the order but that the missing items would arrive with the rest of the order. To my total surprise (not), they were NOT included with the second shipment. I messaged support to let them know I was lied to and that I needed my missing items, they agreed to send the missing items, but did absolutely nothing about the problem of my order being wrong and the fact that I was lied to by their support rep. Now I'm still waiting for my missing items which means I cannot use the rest until another 5 days after I needed them, and support did NOTHING to keep me as a customer. Taking my business elsewhere. Square signs has been good in the past. Will probably go back to them.

I was not told about it, or who it was going to, or the increase in the monthly cost. I had to find out by ringing Vistaprint and someone from Wix returned the call. It was not a smooth transition. It was done without my permission. I was not told of the Wix log in details or the meaningless new site name, I only worked it out for myself. The website became useless and unfindable. Wix effectively refused to return it to working condition for me, and Vistaprint refused me the full refund I feel I am due. I feel Vistaprint blamed me for not reading the media reports of the change although they admitted they should have checked I had received all the information they believed I had. I cancelled the website and closed the account with Wix. I feel that was the best and only option as I no longer trust Vistaprint and by association Wix.

I'm a small business, we ordered marketing materials and shirts for staff for an event
Notified the day of arrival wont even ship for a week, paid extra to arrive on time.
$$$$ spent waisted event a bust with staff not in uniform, no giveaways, no flyers, nothing
Even the 1 item they managed to print didn't arrive.
We are disappointed, and frustrated! Being small dependability from vendors is a must.

Canadians beware! I put in a very large order with Vista Print. Logged in via my Canadian account and proceeded to create my order. However with out my knowledge they transferred me to their American site and vista print proceeded to create and charge me in US funds(*1.4113%) with zero notice of any charges of US currency on the payment pages. We supposed to have free shipping. We paid full price shipping in US funds.
We will never use Vista Print for business or personal use as the Their help line said its our fault for ordering. Weak thieves Vista Print.
Canadians please be very careful if you choose to trust this company.

An order was submitted for Vista print to print banners promoting Ceasefire. After 3 days, vista print refused to print the banners.
The banners did not call for any illegal action. Instead it called for preventing deaths.

I paid nearly $30 for shipping alone for business cards that would arrive by today and they said it would be delayed.I needed it for a conference, so all the money I spent on business cards is useless.
I would not recommend this company. I tried calling to file a complaint and they told me I could leave a comment on the survey after I finished with that employee representative. The phone call abruptly ended after that, there was no option to leave my feedback.
Again, I don't recommend

I placed an other on 2 jan the sat on order until 12 jan. When I talked with customer service to find out why they had taken so long. 1 she was finding it funny that I would complain about such a long delay.
2 asked to take with a manager told can't do that would get one to call me back …
I had to call them again. Now not getting my order for an other 5 days very poor

I've been getting my business cards from Vistaprint for years. Suddenly their quality and customer service has hit rock bottom.

I received my 200 cards with a giant QR code covering the entire front of the card. This was so obviously a mistake, anyone in a print shop could have caught it and corrected it. But instead, they shipped me the cards. The QR code had nothing to do with my business or organization. It covered my name, address, and company logo.

I have the card shipped by Express delivery, and paid extra. They arrived 2 days after the promise date.

After I received the 200 misprint cards, Vistaprint, of course, agreed to reprint the order. But they refuse to overnight express the print job, so I had to wait another 7 days. Once again, we are at day 8.5 and still no cards.

Customer service was deplorable. I could not reach anyone by phone, so I used the online chat. The entire conversation was obviously the product of preformatted statements. It was as if I was chatting with someone hitting function keys. When I finally got the representative to speak in normal sentences, the conversation was confusing and convoluted. First the agent blamed me for the misprint, completely illogical, because my design template was visible on her screen. Then the agent all but refused to connect me with the supervisor. After waiting on chat box hold for 27 minutes, a supervisor came up on the chat. The supervisor promptly cut me off.

I've lost all confidence that Vistaprint can complete an order correctly on time.

Take a look at my photo and imagine anyone in a print company making 200 copies of this then shipping it to a customer.

I have a signicade A frame street sign that takes standard inserts.I buy a pair every two years ( the exact same deisgn):
In Sept 2019 two inserts cost $61
In August of 2021 I bought another pair for $89 ( 50% price increase in 23months)
I just checked today (Sept 1 2023) because i need another pair and the price - $214!
That's a 350% increase in price in FOUR YEARS! I talked to a representative and they said materials costs have gone up. Cardboard and vinyl plastic costs went up that much. Ill never go there again.