Overview
BannerBuzz Canada has a rating of 4.1 stars from 341 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BannerBuzz Canada most frequently mention customer service, good quality and quick delivery. BannerBuzz Canada ranks 4th among Banners sites.
Instant Feedback
I had to repeatedly input the shipping address, as the payment address is a PO Box, and cannot be used. Im not sure why that needed to be input and corrected so many times, but it did make the experience a bit frustrating. I was impressed with the speedy reply and apology for this situation - and I do know that technology goes hand-in-hand with hiccups, so I won't hold it against BannerBuzz!
From the very beginning of my dealings with the banner company it was apparent the they were a very professional company. The amount of help and advise given was unbelievable. I would not hesitate to recommend this company to anyone asking.
Thanks again the project turned out out fabulous.
Thank you, Peter, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
Using the banner designer was extremely easy with an image we had ready to go. The product is bright, clear and received very quickly. This is the second time we've ordered through this company and results have been great both times!
Thank you, Jocelyn, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our products & services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
I used the design tool on the Bannerbuzz sit eto create a top see through banner and side art for an old arcade machine. Everything came out great. I would like to attach a picture of the final results but do not see a way to do that in this review form.
Thank you, Brad, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product & service. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
Wonderful product and customer service! Would recommend!
Hey Keira! We truly appreciate your wonderful feedback! We're thrilled to hear that you're happy with both our product and customer service. Your recommendation means a lot to us! If you ever need anything, feel free to reach out—we’re always happy to help.
The product is great unfortunately it arrive one 2 to late and then useless to me! I pick express shipping to make sure it arrive 3 business prior but the seated at Mississauga 5 days? Dont know why
Hi Phil, Thank you for your feedback, and we're truly sorry to hear that your order didn’t arrive on time despite selecting express shipping. We completely understand how frustrating this must be, especially when you were counting on it arriving by a certain date.To help us investigate this further and resolve the issue for you, could you please raise a support ticket from your account? This will allow us to look into the specific details of your order and the shipping delay more thoroughly.
I have placed many orders with this company, and every time I have been very happy with the service, the price, and the product.
Thank you, Jason, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our products & services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
I am very satisfied with the product. The quality is great, the colors are true and the delivery time is very fast!
Thank you, Valerie, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product & service. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
Great quality, especially for the price point. Loved being able to customize the color of the tablecloth.
Thank you, Ann, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our products & services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
Banner buzz accepted to replace the damaged item quickly and without any debate. They sent us a new banner, that was well done, but they did not provide the little key to lock the structure in order to be able to make the replacement.
Hey Karine! Thank you for sharing your experience with us. We’re glad to hear that the replacement process for your damaged item was smooth and that you were satisfied with the quality of the new banner. However, we sincerely apologize for the oversight regarding the missing key needed to lock the structure. Please reach out to our team so we can arrange for the missing key to be sent to you promptly. Your satisfaction is our priority, and we appreciate your patience.
I have been using BannerBuzz for various client projects, and they consistently deliver.
Hey Michael! We are delighted to hear that you are pleased with our products & services. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I called two times and over a dozen emails regarding the fact that our office was closed due to holidays. And I get to the office today Jan 2, and there is a sticker from FedEx stating they tried to deliver. How can this possibly go so wrong with so direct phone calls and so many emails? Unbelievable!
Hi Donna! We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.
AAA++++ awesome product fast shipping will purchase again
Thank you, Tammy, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product & service. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
Amazing website provides easy self created designs of all kinds. Quick delivery and good quality.
Thank you, Ron, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our products & services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
I ordered 2 teardrop flags for my business. The online design process was fairly simple and the results look great. The design team at Banner Buzz helped me get through some issues with my design and sent the product rapidly when it was ready. I am looking forward at flashing my company colors at or next event.
Hey Ben! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Its perfect thank you ……………….:….::……………………………………………..
Hey Vanessa! Thank you for your kind words! We're delighted to know that everything turned out perfectly for you. If you need assistance or have additional requests in the future, we’ll be more than happy to help. We appreciate your support and look forward to serving you again!
Everything was exactly what i expected, good quality, perfect!
Thank you, Danielle, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product & service. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
Very happy with the quick & responsive service that I received when placing my order. I needed the table cloth asap & the customer service rep assured it would arrive on time. This is my second order from Banner Buzz & I would highly recommend!
Hey Tori! Thank you for your kind feedback! We’re thrilled to hear that our quick and responsive service met your expectations, and that your tablecloth arrived on time. We truly appreciate your continued trust in us, and we're happy to have earned your recommendation. We look forward to serving you again in the future!
Très difficiles d'avoir des exemples de montage des 2 projets. Le second un bacldru, 8X10 qui comportait 2 logos a été monté exactement le contraire de ma demande avec une présentation vraiment affreuse. J,ai dû annuler cette seconde bannère dont j'ai pourtant besoin. J'ai passé la commande ailleurs.
D'ailleurs je n'ai pas été remboursé pour cette commande. I want my money back.
Hi Bruno! Thank you for the feedback. We’re truly sorry for the challenges you faced in communicating your requests and for the issues with your order. Please know that we take your feedback seriously and will review our processes to improve clarity and execution. We can confirm that your refund has been processed, and the transaction ID for your reference is pi_3QkoMVJJlTKYDTeN1sR8euPY. If there’s anything else we can do to assist you, please don’t hesitate to reach out. Your feedback is valuable, and we appreciate the opportunity to improve.
Good price, good customer services, good quality product.
Thank you, Virginie, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product & service. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Andrea, Thank you for your feedback, and we apologize for the frustration caused by having to repeatedly input your shipping address. We understand how this can be inconvenient, especially when dealing with a PO Box. Your input is valuable, and we will look into improving this process to make the experience smoother moving forward. We appreciate your patience and hope to serve you better next time!