Vistaprint

Had a very very very bad experience with customer service. Guaranteed my order within 10 days... order was never processed... after several complaints. I requested a refund, which I did receive. I have been using VISTA for many years. Never AGAIN... unacceptable customer service. Customer representative laughing with co-workers because I was unhappy being lied to about my order delivery date.

The company chose to cancel my order because of two lines on my card describing my organization: "minimal government" and "pro gun rights". When I contacted customer service, I asked "what if I change it to "more government" and "ban guns"? He said that change would be acceptable...
Clown world.

Everything about working with Vistaprint has been great, however, the puzzle pieces in a 500 piece are almost identical in shape. It makes the puzzle more difficult and a little redundant, but I guess some people would think it makes it more challenging. I'm not sure which I think yet, but when looking for pieces, they all seem like they might fit in the same-shape matches... if they have similar colors, which makes it difficult in a way maybe it shouldn't be. Seems easy to fix if a computer is randomizing the shapes of the pieces when they're cut out. Otherwise, everything else is cool.

My company have had been using Vistaprint's services for over a year and they do great work at very reasonable prices. Until one Sunday morning we kept getting phone calls to our personal cell phone number. We were asleep and kept rejecting the calls. We finally answered to a sales person from Vistaprint. We asked them where they got our personal number and they stated that they sifted through past orders until they found a number that would pick up. This is slimy and unethical and very unprofessional to harass customers on a weekend, a Sunday and early morning when people are still asleep. We asked to escalate this issue to a supervisor three times and each time the "help" rep stated that a supervisor would call or email. They never did. We will never us Vistaprint again. It is too bad. They had a good thing going until they got desperate to make money.

This site just sent me 35 copies of a hardcover book containing my paintings. The quality of the printing was very good; crisp lines and good colours. The binding looks really professional and the cover came out great.

There were no damaged books and the shipping was good. Order came four days early.
There were a couple mistakes that I made, but for the overall quality of the books, I'm not bothering them!

Very happy with this company's work, they make a quality product.

Buyer Beware! I made a canvas purchase back in 2019. While I understand it has been a few years, I would not expect a high quality canvas to just fall apart. It has been hanging in our house since it was purchased and looked great but just the other day, fell apart on the wall. It was still hanging and the glue (or whatever they use) did not hold and opened up and wrecked the border. Is this common? Maybe my expectation were to high? But I have purchased other Canvas from different sellers that are older and still in perfect shape hanging on my walls. I definitely thought when I purchased this product it would last. In short, shop elsewhere. I did reach out to their customer service but they just responded with they were sorry and I would have to order a new one... FOR WHAT? Haha To fall apart again in a few years.

They have took money from me and sent me a confirmation email with a tracking number but never send me my cards when i have contacted them they said my payment didn't go through they made me wait 12 days for nothing They have hurt my business unprofessional customer service Scammers.

I have been a loyal customer with Vistaprint for over 12 years. This includes many purchases from Vista Boutique. After what I have just been through, I will NEVER buy from Vistaprint again!
The way I have been treated is appalling and shocking by customer service (which includes Monique, Charlotte, Aisha). My big Christmas order was horribly screwed up 3 TIMES! Each replacement was worse than the first one. 2 of my calendars had acid / sulphuric like deposits in them, Christmas cards were printed upside down(on three occasions). Yet with all that, the ignorance, apathy and complete lack of compassion by the Vistaprint reps was the worst part. There are many other printing options and companies out there and after the 12 years of loyal and profitable business I have given to Vistaprint, I will never again deal with them. Well done.

I couldn't give enough positive reviews on VistaPrint. I have a photography business, and tried so far their flyers and business cards. The print and product quality is great, however the even more great part is their service. I had two small issues on these orders - in the flyers I found a typo within a day of ordering, and on the business card there was an issue somewhere between the print and the design. On both cases I contacted them through the website, and got a return call after a few seconds. The person on the other side had good English and a perfect, polite and happy to help attitude. The time to deliver was also fast.
We run a few businesses here and use VistaPrint solely for all our promotion materials. Highly recommended.

I attempted to use Vistaprint for my company but they failed to meet the mark. I am extremely disappointed. Of the three samples I ordered, the first was poorly cut with uneven edges and tabs hanging in the corners. The second sample was completely misprinted, so much so that the entire card was illegible. When I addressed this with my account representative she said she would fix it and expedite me a new sample. The third sample showed two days after she said they would and they looked exactly same as the second illegible copy.

Bottom line: Vistaprint is one of the cheapest online business card printers and you get exactly what you pay for- low quality work delivered late. Pay a couple of dimes more per card and get something you can be proud of.

Will not print calendars due to "political content." Took my money and did not inform me they were not printing until I called.
Apparently, VistaPrint loves Donald Trump. 1 Star because I have to give at least 1.

They are unprofessional mismanaged and a low level service company. I have nothing good to say about them. They dont know what they are doing over there. They will mess you up with your business needs. I say stay away from them. Maybe they will get it if people stop using them. Because with my experience they dont get it or even care about the customers experience. Totally negative feedback for them.

Discount business cards, letterhead, flyers, etc.

I've used Vistaprint.com (vistaprint.co.uk in the UK) several times – good website, fairly easy to set up your own design if you want something different from the templates, and their prices are excellent. Delivery took about a week. I was quite happy with the quality – especially at the price.

They have branched out into posters, gifts, bags, and now internet marketing. They claim 9 million customers worldwide.

The only downside is that once you are a customer you get an almost daily email with 'special offers'. Many 'free offers' but then you pay postage and they'll try to upsell you with other features, express delivery etc. Their prices must be killing local print shops.

Take standard delivery and you can get a very good deal on your printing requirements. Good.

I clicked on a mobile ad for VistaPrint that offered 500 cards at $9.99. The process took me through a plethora of "offers", all designed to increase the billed amount. The shocker, though, was when I was asked to pay an additional $7 for shipping, not express, not standard, but the slowest possible one! Several coupons and offers claimed to take 50% off, but despite all that, I still ended up paying $28 instead.

I learned this the hard way: VistaPrint subscribe to the bad business practice of charging numerous hidden costs and fees.

This is a company that is a part of Google's Trusted Store network, most of which are mostly ethical. Today, most companies display their costs upfront, including shipping, so as to not cause last minute surprises to customers - everything about VistaPrint is against that paradigm. If you're not extraordinarily careful, VistaPrint can easily sneak in additional charges for things that you thought you weren't buying/paying for.

I've used Vistaprint for well over 15 years. From personal to business the quality has always been great. One of the really special things about them is how many times they've redone work for me, after I made a mistake and the items were printed, and redid them at no charge. Not even shipping. I love how easy their system is to use too. Now, they don't offer large printing areas on their swag, that's a fault, I admit. But everything I've ever had printed has been great. Wedding invitations, flyers, brochures, etc. I've done many. They are cost efficient too. I always start with them when looking to customize. Then if they can't do what I want, I'll go elsewhere. Never fails.