Tip for consumers: The most dependable way of getting in touch with them is through the Alpha Omega website e-mail "email@example.com" though they have a website contact form as well.
Tip for consumers: If you are not happy with something, just ask the staff in a nice way and they will help you with everything. Everything has a solution when you use the right tone and words :)
Tip for consumers: DO NOT give your credit card information for apartment or house hunting websites. AND especially do not sign up for a recurring charge!