THESE ARE COMPLETE SCAMMERS, I have been their customer for over 2 years, they don t care, i bought something on their marketplace valued at 650 and the product is damaged, now the stupid seller doesnt answer anymore and Amazon. es just hang up on me, with 5 or more of their customers representative who act like robots in disguise , arrogant as if they were the boss lol and take part with the sellers and told me that my case is closed, this is absurd, i have rights and they just accept to steal my money, what a bunch of scammers. now i m left with a 650 product i have no guarantee because the stupid seller doesnt answer and amazon garantia a to z is nonsense and completely incompetents . I would fire everyone from amazon.es if i was the boss, there are all terrible and very very greedyyy, never seen scammers like them . THEY LITERALLY STOLEN 650E FROM ME AND NOW THEY WANT TO GET AWAY WITH THIS !!!!!!!!!!! i
I use amazon uk a lot with no problems. Amazon es are just dreadful. Items dont arrive or arrive late or broken. Trying to contact them impossible never again!
I have been dealing with their staff for the past week for non-delivery of items by their buddy carrier MRW. They keep making promises of resolving the issues with the carrier but bluntly lie about everything they promise to do and do the exact opposite of what they say they would do. Frustrating, incompetent and embarrassing customer service incapable of resolving any issues. When I call to be answered in English, the call gets re-directed to Spanish staff in Dublin that are not fully competent in English. The issue of bad customer service in Spain is not new as in normal street stores the service is as pathetic and, in most cases, racially-motivated. Ultimately, the paying customer is the one getting inconvenienced, aggravated and ripped off. With a country's overall unemployment rate of 25%, certain Spaniards (at least these ones "working" for Amazon) don't seem to care much about their jobs.
I will never be ordering from this site and will certainly not be recommending it to my friends and family. Orders that were promised to be returned to their warehouse were delivered instead. Excessive charges were made to my credit card as a result and will be disputed with my bank. As a customer, I don't trust a word of what they say and feel that a 3-year toddler in another country would do a much better job. Bye bye Amazon.es!!!
I use Amazon in England and find it brilliant. Ive recently ordered in spain from Amazon.es and the experience had not been good. The parcel arrived with the contents in pieces with the sun tan lotions smeared all over the box. Ive tried to get help and support but of course its all in Spanish and I cannot understand what they want me to do. It appears as if they want me to send the product back which is difficult as its a big wet heap of cardboard covered in sun tan lotion. Id never order from Amazon.es again.
Tip for consumers: Packaging and delivery terrible don’t use Amazon.es
simplemente lo mejor de lo mejor que hay en servicio y eficacia son muy efficientes se lo recomiendo a todo el mundo porque son de fiar.
Two very good experiences until now. Fast shipping and low price to Portugal. Very good quality of their products and as described. Recommend.
Siempre que he comprado algo, a sido 100% satisfactorio. Envio, descripcion, contacto con el vendedor.
I have used Amazon for 10 years- they were great. In the last 2 years- they have out-sourced their customer service to third world countries- though polite-read a script-and can't help you at all. The products change prices daily up-down -up-down . When you get someone in USA for every 10 you speak to 1 knows what their doing-and actually helps-the rest can't deviate from the script and do nothing.
Go to Best Buy- they shall match the price- and you get immediately or free shipping.
Tip for consumers: Go To Best Buy
Una de mis tiendas favoritas, gran variedad de productos, rapidez en los envios, y una garantia de sus productos inigualable. Tiene periodicamente ofertas increibles, solo hay que estar atentos para realizar la compra y si añadimos el servicio postventa, tendremos la compra perfecta.
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