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Amazom.in Reviews Summary
The company enjoys a generally positive reputation, with customers frequently highlighting the quality and reliability of its products. However, there are notable concerns regarding customer service, particularly related to response times and the availability of support. Many customers express frustration with the difficulty in obtaining answers to their inquiries, indicating a need for improved communication and assistance. Overall, while the product offerings are well-regarded, enhancing customer service responsiveness could significantly elevate customer satisfaction and loyalty. This dual focus on product excellence and customer support will be crucial for the company's continued success.
This summary is generated by AI, based on text from customer reviews
Can't see your question? Ask to get customer service 74 77 61 51 19answers from the SAFishing staff and other customers.
Can't see your question? Ask to get answers from the SAFishing staff and other customers.
Amazon customer service 74=77=61=51=19=his review is based on a few years of experience with Amazon India as a Prime member.
Cons:
Following recent policy changes are discouraging.
A) If a seller is following unfair practice, for example, offering cashback for 5 star reviews, Amazon doesn't allow us to comment the fact on product page, they ask us to give the review on the seller page. But then, product rating shown to prospective buyers on the product page is a fraud.
B) Returns policy is changing adversely. Even though replacement is allowed in a product page, when replacement is requested, they say its not allowed unless I prove that product is defective.
Pros:
A) I find products on Amazon which I don't find elsewhere.
B) Prices are competitive and delivery is fast.
C) Reviews are generally reliable.
D) Returns policy is somewhat okay
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members