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Amazing Moves Reviews Summary
The company demonstrates a generally positive reputation for reliability and quality service, with customers appreciating the overall experience. However, significant concerns arise regarding billing practices, particularly instances of overcharging and difficulties in obtaining refunds. This has led to dissatisfaction among some customers who feel their concerns are not adequately addressed. The feedback indicates a need for improved transparency and responsiveness in customer service, particularly in handling financial discrepancies. Balancing their strengths in service delivery with a more customer-centric approach to billing could enhance overall satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
They took my card details to confirm the booking but said they would only charge for the time used. I booked for 2 hours and only used for 2 hours but they changed for 3 hours and refused to refund the over charge.
From the business
Amazing Moves is a reputable moving and storage company based in London. Helping both private and corporate customers with their local or European relocation has been the focus of our business for more than 15 years now.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members