thredUPReviews 6,178

The whole reason for selling your unwanted but still wearable clothes is in hopes to make a little extra cash, not. 70 cents. That's what you get ONLY IF your close sell and if they don't well then you might as well sent them to good will cause you don't get anything. What is even more annoying about this company the clothes they don't take they sell to other sister companies for profit whom them those store make money by selling your clothes while you don't get a dime for them. Absolutely worst store I have ever done business with. If I could give negative stars I would.

Thredup has great deals when buying... which is why they get two stars... even though they're unethical and probably shouldn't. I am pretty sure I've been scammed. The payoffs are terrible... but I sent in a gigantic box full of clothes gently worn, new and most designer... and they picked 12 items from my box. 12. I am over here wondering what happened to all of my stuff with the tags and especially the designer pieces that weren't picked to be sold. My eyebrows are raised because not only does it not make sense... but clearly there are some bogus practices within this company. They make you pay to have your "unwanted" items shipped back to you, which makes that option undesirable... in which most of us choose not to go that route which gives them some room to act in this manner. Disgusting and shady.

I've been using Thredup for a couple of years. I have sent 4-5 clean out bags in to them and also made over a dozen purchases. Until recently, I was very satisfied, no issues. I was having better success at selling my items and finding my sizes unlike the hassle of local shops which never had my size or would refuse my items after I dragged them to the store (because they had no space or too many similar items). In Summer 2018, I noticed they up sold a designer bag I sent in. That was the first red flag. In December 2018, I sent in a bag, which took over a month to process. The Summer bag (15 items) had an initial payout of $71. The January 2019 bag had more items accepted with two different payouts, $24 in consignment (for 19 pieces) Or a $12 initial payout. WTH. I was completely disappointed. I'd been using the site to upcycle my wardrobe, and I can't do that when I get 60 cents for a $50 dress. It was great while it lasted. The honeymoon is over.

I started off by donating a bag of just clothing. They were things that I didn't really wear anymore they were still in excellent condition so I tried it out. I sent in about 30 items and they excepted about 10 of those 30 items the rest were just gone by the wayside and they were really nice. I ended up getting about $16, LOL. I should've learned my lesson but then I thought well I have so many purses & Wallets so I'll try this one more time because I'm sure these are going to be worth more as they were all coach bags except for one Louis Vuitton wallet, a Kate Spade wallet, a Lodis wallet and a Victoria's Secret tote. Come to find out they only accepted The Kate Spade wallet, Victoria Secret Tote & Lodis wallet! They stole my Louis Vuitton wallet! Not to mention all the Coach Habdbags! Here I am thinking I would probably get A pretty good amount from that. No they stole it! I tried to contact them to ask them why were they not excepted and I would like my items back and they told me no. Said I should've requested a return bag that I would pay for if they didn't except items. They are a rip off!

If you expect to get a fair price for your items this is NOT the company. I sent a box full of gently used items, some with the tag still on thinking I could make a small profit-I was wrongly mistaken. They will offer you 50cents for an item selling for $15.00, it is not worth it unless you are donating clothes. I will never do business with this company again and I don't expect them to last very long. I do not support buying from them either because I know the original owner was not properly compensated. Very misleading, unfair company.

Terrible company. Do not do business with them! You are better off going to a consignment store to sell items and then YOU get the tax break. They can take all of your clothes - even if they meet all and *every single one* of their requirements - and just "decide" not to accept them. No reason other than "we decided." Perfectly good designer brand stuff - most of which was New With Tags... and it's "nope!" Then they donate *your* expensive items and take *your* tax break. It's highway robbery. I'll be reporting them to the BBB next for this practice. It's disgusting, and utterly without morals. Worst part? Back in the day when they were a startup brand, they were fair, transparent, and responsive. Now, absolutely none of that is true. Don't buy or sell from them... you have been warned!

I sent in a bag of clothes, containing a brand new reformation dress. Thred up accepted some random items for a total of $18 refund, and threw away my reformation dress. I followed up with them to see how come I didn't get credit for a new dress and after several days they told me that there were stains on the dress so that's why they sorted it out. This is BS, the dress was worn twice and had no stains on it. Since I didn't select a return option, the dress is gone forever. What a shame. Bad sorting, not reliable.

I bought a "goody box" from Thredup - there were 10 items. The retail prices are crazy high. One of the highest was a jewelry brand no longer in existence. "Retail" was $143, thredup was $25. I have seen better items in Target. Teeny initial necklace (sure was thrown in as its an E and me name starts with E). One shirt I like BUT was a size 3 and I am a medium/large. Then their was there own brand REMADE which looks like a cheap imitation of the Target brand boyfriend shirt with a creased pocket with a retail of $34 - are you kidding? I was considering sending clothing in but I am too embarrassed to sell with them. The item I liked best is a fold over backpack from Scarleton. NOTE their "retail" is $48, thredup price 30.99 USED. The backpack is on amazon NEW for 29.99 with prime AND on Walmart's website. I usually wear used clothing but am very particular about brands. I love Toms. Kate Spade, Athleta, and more fun casual stuff. This was just a sad mishmash of someone doing the birdbox challenge at Ross or Marshalls.(tried to upload photo didnt work)

I am a veteran thrift store shopper, so I was thrilled to find this site that would act as another set of eyes on those unique clothes only thrift stores offer. How wrong I was.
The initial offer on line to sign up to receive a "goody box" was $10.00 to allegedly cover the cost of the box. But when I checked my credit card online, Thredup had not only paid themselves the $10., they also paid themselves an additional $50. For absolutely no reason.
I have sent THREE emails to these people in 3 weeks with no response. Then just yesterday a shirt arrived that I didn't even ask for.
I would stay very clear of this program.

Here's the thing, they are extremely upfront about Everything when it comes to buying your clothes... if you expect to make money selling your clothes, this is not the place for you, if you want to clean out your closet and don't feel like doing the work to sell or donate your items yourself then its perfect for you... this site will give you 90 cents for something they might sell for 15 $ but that's ok because it their business and they are very very upfront about it... they are even upfront that they own and vould sell your items that they reject if you don't pay for those items to be returned... and for donations... they give like 5 dollars to some charity you choose from their list, I would so much rather people give their clothes to womens shelters or offer them for free on Craigslist first so family's in need could have dibs on them first...

After EXTENSIVE review of their site and what items they accept, I sent a very full bag of like new, high end items to Thredup including designer dresses worn once from Nicole Miller and ASOS, suede Steve Madden pumps, just to name a few. They accepted a handful of mediocre items -- my payout equaling less then $13 -- and apparently THREW OUT the rest of the high end items in perfect condition. When I asked about SPECIFIC items, they cited reasons for not keeping that were absolutely 100% not accurate. From my perspective, this company is a scam and this was a complete rip off. I have lots of experience selling clothes (Plato's, Clothes Mentor, Poshmark, Ebay, etc.) -- and I DO NOT recommend ever selling to Thredup.

I have sold a few times to thredup and I have been disappointed each time. I figured I would maybe try and buy something since they give a little more if you use it as in store credit. Well everything is absolutely over priced! Don't waste your time thinking you are getting a good deal. NO WAY just compare their Coach scarves with the price on the Coach website. Scamming people in thinking they are getting a good deal. They sell target swimsuits for $20. I can get that brand new for $20 Ridiculous

As far as I'm concerned there is no one doing any kind of inspection on items before they're listed. I've bought several items (mostly clothing) from them over the past 5 years, but no more, it's too risky. Too many times I have received clothing that was pilled, faded, had buttons falling off, and/or just plain worn-out. I see that thredUp is selling on ebay as well so beware.