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Kathy D.

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Experience: Clothing & Fashion, Shopping

Member since February 2019

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1 Review by Kathy

2/6/19
I've been using Thredup for a couple of years. I have sent 4-5 clean out bags in to them and also made over a dozen purchases. Until recently, I was very satisfied, no issues. I was having better success at selling my items and finding my sizes unlike the hassle of local shops which never had my size or would refuse my items after I dragged them to the store (because they had no space or too many similar items). In Summer 2018, I noticed they up sold a designer bag I sent in. That was the first red flag. In December 2018, I sent in a bag, which took over a month to process. The Summer bag (15 items) had an initial payout of $71. The January 2019 bag had more items accepted with two different payouts, $24 in consignment (for 19 pieces) Or a $12 initial payout. WTH. I was completely disappointed. I'd been using the site to upcycle my wardrobe, and I can't do that when I get 60 cents for a $50 dress. It was great while it lasted. The honeymoon is over.
jamesr64
thredUP -. – thredUP Rep
Hi Kathy,

We are sorry to hear you did not enjoy your Clean Out experience this time around. Our new payout structure exists to offer sellers their choice of payment. It is important to note that Consignment prices are left to the discretion of the seller, so the listed earning is based off recommend consignment prices. Our program is not with the intention of making the most money, but rather contributing to a circular economy in a convenient manner. Rather than having to drive to a retail location and go through the process there, our mail in bags offer convenience for all.

Kathy Has Earned 11 Votes

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suzanned4
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Suzanne D.

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