I didn't realize I would be "donating" 99% of my (IMO very nice, name brand, gently used) items. While I certainly didn't expect ALL items to be accepted - the offer of $2.02 is an absolute joke!
Thanks for your review Stacy. We are sorry your Clean Out did not go as expected. Our hope is to always manage expectations initially around what you can make with us. While thredUP typically accepts about 40% of a Clean Out Bag to sell, we use a variety of tools and techniques to accurately identify seemingly minor flaws that are often overlooked. Our processors are responsible for ensuring every item that is listed on our shop, so they are strict about accepted items as our customers are expecting to purchase like-new quality items. If you'd like to review this Clean Out further, you are welcome to contact our support team (https://www.thredup.com/contact). Thank you.
Stacy Has Earned 12 Votes
Stacy D.'s review of thredUP earned 12 Very Helpful votes
Thanks for your review Stacy. We are sorry your Clean Out did not go as expected. Our hope is to always manage expectations initially around what you can make with us. While thredUP typically accepts about 40% of a Clean Out Bag to sell, we use a variety of tools and techniques to accurately identify seemingly minor flaws that are often overlooked. Our processors are responsible for ensuring every item that is listed on our shop, so they are strict about accepted items as our customers are expecting to purchase like-new quality items. If you'd like to review this Clean Out further, you are welcome to contact our support team (https://www.thredup.com/contact). Thank you.