S S.

I had to update my review as I have ordered from TRR 8 times now. Order #1: wrong measurements listed making me believe I would actually fit into a size 2 based on what the listed - nope measurements were all wrong. Got my refund and a $25 credit for their mistake, plus shipping refunded. #2: dress had pen mark on it, but I did not catch it until days later and tag removed. Note: always investigate items immediately upon arrival. #4: shoes listed as 8 but were really a 6.5. They refunded me and I asked for shipping refunding too which they did eventually. #3, 5, 6, 7, 8: all no issues. 63% success rate and last 4 orders were flawless - so maybe they got some issues worked out. I will continue to shop there but wait for my $25 random credit plus the daily 20% off or the sale items. Note returns are not free if it doesn't fit.

I use this site to buy awesome, new looking clothes at discounted prices. I have found so many wonderful things from shoes, to dresses, to pants. Now I feel confident that I always have something to wear, pieces that compliment each other and fit me well. My wardrobe needed a major overhaul and thanks to thredUP I did it at a fraction of a price.

If there were ever an issue (late shipping, refund credit late, etc) they are QUICK to remedy the situation and I am pleased in the end. I've had shipping times range from 2-14 days time, but they've always arrived and I can usually bank on a week on average for shipping.

I have used them to sell only when I've tried eBay myself and just want to get the items out of my storage for good. People, if you want to make $$ for your clothes, then use eBay or a yard sale. They are upfront with what they are paying out for clothes - you can look it up on their clothesline page. This should not be a shock to anyone if you did your research. If you want something back (they say they usually decline 50% of a polka dot bag), then use the reassurance shipping method. I also don't understand what all the bad reviews are about. I feel everything is there for you to read.