I agree with the other reviewers. I sent them a bag full of great clothes. No wear. Mostly like new. All the brands they wanted (White House Black Market, Ann Taylor, etc). They took seven of my items (including a very expensive cocktail dress from WHBM that I wore once) and offered me a measly $18. Less than three bucks per item?!? I could have made more at a garage sale. Ridiculous. I will never send them another piece of clothes and won't be giving them my business.