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1 Review by Milana




I sent in a bag of clothes, containing a brand new reformation dress. Thred up accepted some random items for a total of $18 refund, and threw away my reformation dress. I followed up with them to see how come I didn't get credit for a new dress and after several days they told me that there were stains on the dress so that's why they sorted it out. This is BS, the dress was worn twice and had no stains on it. Since I didn't select a return option, the dress is gone forever. What a shame. Bad sorting, not reliable.

Milana Has Earned 11 Votes

Milana D.'s review of thredUP earned 11 Very Helpful votes

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