As far as I'm concerned there is no one doing any kind of inspection on items before they're listed. I've bought several items (mostly clothing) from them over the past 5 years, but no more, it's too risky. Too many times I have received clothing that was pilled, faded, had buttons falling off, and/or just plain worn-out. I see that thredUp is selling on ebay as well so beware.
Thank you for your review, Liz. We appreciate hearing your feedback, and we're sorry to hear about your recent experiences not meeting expectations. If you ever receive items in an order that are not as described, or if you'd like to review a Clean Out bag's processing further, you can reach out to our support team where we'll provide additional information and assistance: https://www.thredup.com/contact. Thank you.