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What percent of the selling price do sellers get?
asked by Wendy J. on 10/15/15
29 Answers
Hi Wendy, If you have any specific items in mind it is best to contact support@thredup.com to get an estimate however we have this information posted in the link below:

http://support.thredup.com/hc/en-us/articles/203415086-CONSIGNMENT-Everything-you-need-to-know-

Essentially, items with a higher MSRP will offer a higher payout on resale. We are always happy to answer any questions that you may have if you reach out to support. We look forward to assisting you.
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1% but they trash the expensive stuff (or am not sure what they do with it) and sell the cheap stuff. So i sent 2 bags with over 20 items, and got total 25$. I had antik batik dress, anthropologie clothes, jcrew, christian lacroix, etc. and they trashed the expensive (new condition) brand and listed cheap things. I will not send them stuff again, it was very hurtful.
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I never received 1 penny for 2 full bags of beautiful clothing and purses. I reported them to the BBB
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Don't waste your time.
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Do NOT sell on thredup . They are a rip-off ! They gave me basically $1 for each item I sent in and then listed and sold the majority for around $20 each. I had brand new with tags items like an underarmour fleece zip-up,and a juicy couture zip-up. You are better off selling item's on your own . Also, if your viewing an item on thredup and u click on SEE MORE from this seller it actually lists the seller's items AND the payout they were given. Good Luck.
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They keep everything. One huge bag of nice things I got 1.97 for 2cashmere sweaters. I am sure they sell the good stuff under another name. Surely they dont actually throwaway name brand stuff
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I think the narrative here is a constant inconsistency in pricings and payouts. I am not certain if it is a lack training on the part of the screeners, a lack of interest in doing the necessary research regarding retail pricing on a lot of the clothing, a notably underpaid staff. Probably a combination of all of these issues. The chiefs in the front office are all quite young and more than likely there is a characteristic greed factor in play. I wrote the ceo the other day..again.. received absolutely no contact via email. He is highly educated as is the entire group. Those who consign must be made aware of the nature of the types riding the tech industry's open season on the public thru the availability of entrepreneurial businesses like this. And to characterize this used clothing business as anything other than an opportunistic money grab is naive. The rejection of higher end items smells like a rat. And if it does,it's usually a rat. God knows where most of this merchandise is going. I suspect if we knew it would be very very angering.
There is a huge business out there in this world in the bulk selling of goods like they are receiving. To get a grip on what they're doing will require both legal action as well as a formal inquiry. And frankly, they'll be gone by then, nowhere to be found. These guys are educated and smart and know exactly how to manage this. The clear decision to not contact enraged people who have sent massive quantities to them has reached critical mass at this point. Thred flip was doing the same and just closed their doors. SO.... the takeaway is. If you want to make them richer.. keep sending. If you have no need to make a handful of greedy young guys wealthier, don't send anymore. Period
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Oh they will steal most of that. I got five dollars for three items one of them was a brand-new very desirable jacket. They set absurdly low prices that are really easy for them to sell and you get nothing. I sent them probably $400 worth of clothe, communication sucks they never answer a question directly and will never Talk to you. There is no phone number it's the worst run business I've ever seen and they need to be out of business.
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I just experienced the same situation on Friday. I've used Thred Up for the past 2 years with great success, always receiving reasonable payouts for my high end items. This time around I received $21 for my bag, and most of the high end items are missing/not posted. I'm furious! Makes me very suspicious to wonder where a pair of perfect condition toddler girls True Religion jeans and other high end clothing items ended up because they are not included in my payout. I think we all need to report them to the BBB and spread the word via social media!
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They pay up to 50 cents per item if it is in super good condition. They may pay up to 80 cents. Don't waste your time and clothing. Have a garage sale!!!!
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I had good experience with my Coach handbags but i was very upset about the clothes. Miss Me, 7 for all mankind, Anne Kline etc sold cheap or not at all. You have to be very careful.
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I don't know what the percentage is but it is low. I use them now rather than donate my clothing. At least I get a little $ for them.
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Be carefull. They pay you well. However, they lost several of my items, some of which were brand new, some hardly used. Irrespective of the payout, I was in a deficit because of the lost items. I begged them to contact me. I emailed the CEO on Linkedin, nicely requesting a response to my lost items. DO NOT CONSIGN WITH THREAD UP!
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Wendy do not send your items to these people I am going to screen shot what I sent and what they plan to pay and none of my stuff was listed as sold until I said cancel my bag and send,me my items back that next day everything was pending or sold. How ironic. It will not allow me to post pictures.
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I would say you get anything between 5-10 % of what they make on your item. That's low but not the real issue! The real issue imho is that they take only up to 5 items from your bag - let's call them the "excuse items" - the cheapest things they can possibly find in your bag (the gap, even old navy you get the idea) pay you accordingly (little money) and claim to have donated the high(er) value items, "loose" them or just simply don't answer to your questions about them - in any case, they are lost to you, whatever THEY do with them (and I do have a whole bunch of theories about that - good old eBay under a fake store front being one of them).
So the question is not what's the percentage you get for the stuff they take. - what's the percentage you get FOR YOUR BAG! 10 bucks for 4 items they take doesn't sound TOO shabby ($2.50 a piece for fast fashion) - 10 bucks for the 50 items you sent them is a whole different story (20 cent a piece for high value stuff)!!!
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You will get very little. They will accept only your least expensive items to sell on the site and give you a few dollars. The website states that they sell items that they do not accept to a third party. It's pretty clear to me they are accepting the least expensive items to sell on the website, therefore paying out little and selling the best stuff to a third party where they will get more money and not have to share the profit with the person sending in the clothes. It happened to me. They accepted a dress from Lands end and a pair of linen pants from Target paying me $6. When I questioned them about the designer items that I sent (Ann Taylor, Pyramid Collection, several designer cocktail dresses, etc.) they said they were sold to a third party. Hmmm. This business needs to be investigated, they are ripping people off. Donate to Salvation Army or use your local consignment stores.
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You're better off listing your clothing on Poshmark. It's more effort on your part, and they take a cut, but you'll still get way more for your items than you'll get from ThredUp (if you get anything at all).
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I received about 1% of selling price for clothing that was actually accepted. They didn't accept most of the very nice (Joe's Jeans, etc) clothes that I sent and they disappeared. I won't be sending anything to them again.
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Use EBay,offerup,etc or have a garage sale.
Give to family member or a nonprofit group for orphans to battered women in your local area in person so you know they got it.

Threadup showed 10% on 1st screen went in further says 5%.Then like me you send kids new with/without tags maybe a couple gently used Nike to Carters even Disney brands....big bag 50+.After a month you get notified that they are finally processing your bag.Bam we accepted 4-5only out of over 50! So those items with tags. On many poof! The Nike gone no show on payout.3 Carters 2Disney only accepted.Rest with tags poof gone. They let you know you now have $1-$3 do you want to purchase something with this? If yes $6.99 shipping plus item cost later your big bag only payed tax rest is out of your pocket.If NO want to cash out your $1-3 is cut in half.If it's now not enough to get a Visa card or PayPal transfer ($1 required or more of course your total is under that after that half cut) which means your 5% payout on only 4- 5accepted items is now 2.5%.If you now have to push bank transfer which cuts your total in half again so 1.25% but every card to account routing number you enter is not accepted so now you walk away with $0.You then tell the BBB sit here with the rest of us after failed customer service attempts plus them noticing a problem but not wanting to fix customer issues at all just comments on your post to save face but their lying as you write the issue here with us.You see your unacceptable items as they would put it listed same day as others you know it's yours because it wasn't a dime a dozen item with tags how many people sent a size 4 Nike shirt black with green letters tags attached? Yeah it's obvious.You look more see more items steaming mad.Rest was 80% new items so you notice folks getting the rescue boxes inbox new items even with tags!!! Yeah ummm really really you think you now know where the rest of it went.
You started out by sending a bag to get credit to buy yourself a new dress maybe a nice shirt for your kid.Now your on eBay spending money to buy yourself y kids clothes cause you don't dare ever give another dime to Threadup! Pretty much that's the low down of course family to friends who knew you sent a bag excited like ask over y over about it...you have to be ashamed you sent your stuff to be hoodwinked say I made $0 it wouldn't let me cashout the 52c I made. They erase the app from their cell ask why you didn't watch the YouTube seller 2018-2019 reviews that are bad...you have to admit you believed the snake oil sales man since I'm older woman I get the do you need a nursing home early look! Like I was on a phone giving out my IRS stuff to fake IRS people.Now everything you mention trying you get a different reaction from family than you used to like your credibility is down to zero.Feels terrible you know you were robbed so delete app and don't speak up for awhile because you have to win your family's trust in your Scrooples back.
Yup that's all of it in a bit she'll you end up with 0% back
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You get almost nothing . Like generallybless than a dollar. Donate instead . Total scam
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You will literally get pennies. Don't believe "Mike" below. I sent it high-MSRP items WITH TAGS STILL ON and got a whopping $3 for what they "accepted". Like many others here, many items that I know were in new/excellent condition "disappeared". They are scammy as *bleep*.
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Sounds to me like these ppl are taking these clothes and reselling them some where else through snother name and business . I saythese are maybe been sent across seas to another business to resale. So many bad reviews not one is good this is why i read reviews before buying online from thesr companies. They may also be keeping what they want also to wear for themself. Do not sell or buy from people like this you are just msking them rich . God knows how many times and places these people have already used . To rip people off.
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I have found that ThredUp doesn't do me justice. I would rather try to sell items on Ebay first and then move to another selling option -- but ThredUp would not be one of those options. I've had waaaay more success with selling on Ebay, Poshmark, and Tradesy! Good luck!
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1. they are a business that has business expenses like all others. They have to make money and still sell the products at a low cost. You send in a bag they are only giving you a percentage of what they end up keeping.
2. You are getting free shipping for the bag both ways so that is an expense the company is taking on, where similar type business where you can go in an directly sell the products don't have shipping costs.
3. they are super pick on brands, quality and how old the items that they will accept will be. if you send in ten items, it is likely only 2 or 3 will even meet the standards.
sense they donate clothes they don't sell you might as well give it a shot see what you can get, it is better then say just dropping stuff at goodwill. where you would not get something back for items. sense there is a fee to have what they don't take sent back to you if there is something that is questionable to you i would take it to a local consignment shop, where you can go in person. you would be surprised how many there actually are.
i have used other consignment shops before... all are super picky in quality, and will not take something for the slightest little thing that is wrong. but when you are the one buying the clothes that is a good thing!
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I have no clue how they pay out but whatever is - it's not worth it. I sent name brand purses and clothes that their site said they could sell. I am now more suspicious than before as to why there were brands they couldn't / wouldn't sell. I strongly recommend NOT using ThredUp - if they aren't cheating then there is definitely something unsavory going on there. At the minimum - pay to have the items they can't sell returned to you. I was pretty angry to find out all but one of items was sellable - and then I only got $1.30. Someone said it was better than donating to your local thrift store - not true. Get a receipt and write off the amount. Not using again - I believe it is some sort of a scam - they sell the items somewhere else. Hopefully karma is coming for them - and soon.
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I like thredup to get rid of my clothes that is no longer need in my closet. So i not complaining about thredup, it's works for me.
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One will never know. You can expect $3 even if you send an $80 shirt as I sent several. Don't waste your time or $. The person below is right, it is a slap in the face.
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It's contingent on the selling price point. The exact breakdown is on the site but if something sells for $9.99 it's a different percentage than something that sells for $39.99.
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I must say I was pleasantly surprised with how much I got, I received $170 for 20 items and two are on consignment so possibly a little more. They took forever to process my bag but I was happy with the amount. Mine were nicer contemporary brands
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