thredUPReviews 6,178

Look, I love the concept of consigning things because it is great for the environment. However, if you're trying to get money for your clothes, DEFINITELY go to a local consignment shop or sell your stuff online. I gave them a bunch of nice, great condition topshop and zara stuff and got about ten bucks for it. Unreal. I took the same kind of clothes to a consignment shop last year and got ninety bucks. Save your time and money and support local consignment stores instead (or ebay or poshmark or depop).

I sent a ton of name brand stuff including barely worn kids shoes. I should have elected to pay the return amount of $12 to get them back but assumed they'd take Natives, Adidas and Uggs. Well they did not and my stuff is gone forever. Don't worry though the $26 they gave me for the 25 items they did take should be able to buy a new pair of kids shoes... right. STAY AWAY. You're far better off selling on Poshmark or giving them to someone you know who'd use them

I got an email, stating that my bag was worth $75.86. Then, the link to choose consignment over Cash didn't work. I wrote multiple times, because they give you very little time to respond. So, I chose cash with a Customer service rep, and the amount went DOWN to $63.28.
Today, I received a message that I have a ThredUp CREDIT to buy more clothes, but I want the CASH!
I have zero idea how to communicate with this company. And I just want my money. Other than that? I kind of like them, but they totally ripped me off on the gorgeous clothes I sent.

If you are trying to sell something through Thredup, don't! They give you VERRRY low prices. Hardly not worth your time. Just drop it off at GoodWill or sell them through Ebay or Poshmark.
If you are trying to buy something through Thredup. PLEASE READ! Even though they advertise a product as excellent condition, like new, they are not in new condition. It is more like a gamble, because they will charge 8.99 for return shipping fee even when they advertised it wrong. I have purchased products they advertised as NEW CONDITION and have holes from moths, rips, and tears! Even the New with tag had holes. I don't think their quality control staff looks at their merchandise thoroughly. When the items are returned, if you want a refund in the original form of payment, shipping of 8.99 was charged. They WILL NOT refund your shipping fee. If you must buy something from them, BUY AT YOUR OWN RISK. Your purchases will not be guaranteed.

I had problems with two kits I sent in. One was received and processed just now, I sent it in several items, two got accepted. The thing is the email said 100% of your items got accepted! How is that possible if you only accepted 2 items, a brand new with tags Lucky Brand coat was in my bag!
Kit I sent before was even more strange, they gave me quite a bit of credit, but for clothes I did not recognize at all. They must have mixed up my bag and when I emailed them they said the credit was already sent to Reformation and didn't address it further.

My first purchase, a year ago, was worth it, a top I paid about 18.00 for and wore a lot.
Subsequent purchases have been disappointing."Like new" means no apparent damage, NOT like new. An Eileen Fisher top that was non-returnable that was rated like new"has a hole that unravelling on the sleeve. Everything in that order smelled like stale dirty laundry and cigarette smoke.
I love the ideals ThredUp professes, but I wish their ratings of the clothing condition is more accurate and that sellers were better paid.

Don't use at all to sell. Sent brand new with & without tags got told only $1.90 was amount for me. 5% on items only accepted 5 they got a lot from those. Rest in their rescue boxes for 10 items at $35-$75 a pop. Saw some on the site being sold that was unaccepted. Awent to cash out only option was bank transfer they would only give me. 50c for the $1.90.So tried it was only option at this point but kept claiming every debit card to routing numbers were invalid. Kept spinning forever then if it went through said invalid debit. Lol tell that to my bank it's what they gave me. Deleted will have relatives delete theirs seller beware. Youtube newer reviews say it all... greedy theives.

When the site started it was awesome they gave a reasonable amount of money back to you and always had 20% off days. I am not sure what has happened but it's clear someone's gotten greedy. I send in very nice clothes some brand new! They are taking $30 and leaving me with $1.50! Not to mention they take forever to go through your bag, never offer discounts anymore, and have marked up their USED clothing to be more than it was when it was brand new. Sorry Thread Up but you are a huge THUMBS DOWN. Get a reality check, it's used clothes! I can't see this site lasting long with the way it's going they will be belly up in no time. I'd rather donate my clothes for a good cause then give to you greedy people.

I wish I did my research before sending in my consignment items which is why I'm warning you guys. Majority of my items were brand new and what I got ($$) for them was an absolute joke! I literally feel like I was completely robbed and there is nothing I can do about it! I'll give you a couple examples. I had a brand new with tags goregous Free People Top and I got $. 60 for it! Another Free People top I got $. 55 for! Brand new Express pants $. 75! Why am I making pennies on my items when they are making $10+++ on each of these items? I may as well given my things away! At least I wouldn't be left feeling robbed!

I sent in two boxes of items in January, one box With 21 items (Ann taylor wool & skirts, jcrew shirts, banana republic silk tops, Vince camuto wool pants etc) just got processed, and I was offered a whopping payout of $2.20 for 4 accepted items. I wasn't expecting much, but $2.20 Is ridiculous. The weird thing is thredUP accepted the crumiest 4 tops from the box and rejected the new to like new jcrew and Ann taylor and Vince camuto items! I take it that the staff decided they liked the items enough for themselves and therefore rejected' them. This is called stealing thredup! Too bad my second box is already in your possession. But you know what? I have many more nicer items I have been contemplating on selling (new Lilly pulitzer, theory) that I will no longer send in. I learned my lesson. Do NOT send anything of value to thredup. Next time I will just donate. I am thinking thredUP deserves people mailing in physical garbage, that business is garbage. Oh yah thredup, I have taken pictures of my items before I shipped them to you thieves!

I sent over 2 boxes of clothes still with tags on them and got back just a little over $6 if I cash out now or a little over $18 when and IF they sell. These clothes were brand new, NEVER worn, and still had tags on them. I should have just donated them to Good Will. I understand they need to make money as a business and it is only second hand, but $6 for BRAND NEW clothes is INSANE! I will NEVER do business with them again. Poshmark is a way better way to go to make a little extra cash on the side.