American Education Services, which handles Federal Student Loans, blocked me on its official Facebook page. This went on for an entire year. They do not like customers complaining about their deceitful practices so their social media team illegally blocked me on their FB page. AES is an entity backed by the federal government, which makes them a public institution not a private bank. When I called to complain, Jenna and Chastity gave me the run around, claiming they do not have access to its Facebook page and AES's Social Media team can not take incoming phone calls. AES's Twitter does not respond to tweets.
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