AVG

Avg was good at first, but, went downhill quickly. I found that it allows anything connected to crypt info to download itself into document and download folders, eating up space and folders. This crypt crap needs to stop. I don't want it on my phone. Avg does nothing to remove the intrusive site info. Therefore, upon renewal, avg will not be getting my business. It's sickening that I pay a good amount of money, but, avg wants to nickel and dime you to death for this and that. It's rather false advertisement to me. Avg won't allow more important driver updates unless you buy into it, so, I have to find another way to keep my phones and desktop running smoothly. I miss Kaspersky. It never gave me issues and never slowed my computer down like McAfee and Norton. I tried avg and now regret it, another waste of money for a useless product. Avg, you suck.

I agreed to buy their software for 19.99 and it states for 12 month period. They did not specify that was a monthly charge. There is no way to access your account online to cancel, that should tell you something. So its only been 2 months, but I'm pissed. I did not agree to any reoccurring charges. The phone number to cancel this invasion is *******258. Stay away from these people at all cost.

Purchased The AVG Anti-track software and the activation code did not work.I wasted one hour with a technician that has poor English language.she could not fix the issue. I asked for a refund.She transferred me to the billing and I left on hold for 15 minutes. Them I called the billing again placed on hold for 48 minutes. It is very strange because when you contact sale they respond in ONE minute or less but request refund it will take you forever. Stay Away bad experience and very poor customer service.

They have taken $85. From my account for this PC tune up which I do not have. I contacted them and they said they would refund my money within 7 days. Now it has been more than two weeks and nothing at all. I do not recommend this business at all, they are very crooked and thieves as well as liars.

I've used AVG free for some time without issue. Then I decided to pay for some of its other features. In speaking to a representative, I stupidly let her talk me into a "bundle", even though I wasn't thoroughly convinced that VPN and such were necessary. I installed the "bundle" and the problems started -- the main one being, it somehow disconnect our wireless printer. My husband spent nearly an hour on the phone with their "technician" only to be told he couldn't solve the issue and that we needed a "special technician". (It was a panic situation as I needed the printer immediately!) So, we paid their stupid $110 to speak to another person who finally solved the printer issue. Now our issue is the VPN and how it interferes with just about everything (viewing certain sites, etc.)... to the point I had to disable it in order to get anything done. I don't have any hopes of getting our money back but I certainly won't be renewing anything from AVG any time soon.

In 2023, after problems, I paid AVG $95.98 for my Internet Security & VPN. In Feb this year I received a notice that a payment of $119.99 was due in Mar. I decided to keep the Auto Payment option. On checking my bank account, AVG had taken an extra $93.99. There was no mention of this payment or reminder whatsoever from AVG, they raided my bank account without my knowledge or permission. I have discovered that the payment is for VPN. I would not have paid this amount, had I known. I have asked for a full refund of $93.99

I installed AVG Cleaner on my tablet, and when I tried to run it, the tablet stopped working. Now it won't boot and it cannot be fixed, so I'm out $139.99. Do NOT install AVG products onto your devices!

Was offered a two year subscription on a special which I purchased. After two months I was offered a renewal of my original purchase. My Anti Virus protection was removed and my hard drive was corrupted by the Ransom Virus.No satisfaction from AVG support who keeping fobbing me off with we will try to help you. But the hard drive cannot be used. I have paid for two years in November 2022 but still do not have the Anti Virus protection from AVG and I keep receiving E Mails to say "We want you back" but I have paid for two years. No refund of course. So payment made and no protection. Order No **************

I paid for a full year's subscription for this service and the pop-ups would show up with the issues I had. When I went to click to resolve the issues the pop-up would ask for money-- another subscription. I called the company and sent them the eReceipt I had showing I paid for the coverage. They could not assure me that the system was working on my computer. I will never use AVG again.

I signed up for a free trial from avg. Though I was asked to leave a card during the trial, I was assured my card and profile would be deleted immediately if I decided not to join. I decided at the end of the trial to go with another antivirus company I deleted my profile myself including my card info never giving it another thought. Until I saw 2 separate charges from avg. I contacted them but the girl that apparently handles all their customer service issues absolutely refused to return the charges they made without authorization. She and I went back and forth several days asking them to return my money. She refused every single time. I then reported her to Google Pay. It took them less than 3 days to investigate and reimburse one of the charges. I contacted avg to let them know that they would only be responsible for one charge. Again she refused. She told me to ask Google Play to reimburse the other charge because avg would not pay anything. She was incredibly rude. If this is who avg has for customer service,good luck. You're going to need it.

So damn ironic that they are an antivirus company that is supposed to protect us from malicious attacks but they are the malicious attack! I have fraudulent charges on my credit card when I NEVER bought anything from AVG and when I called them, the dude screamed at me and hung up. How did they ever get my payment information I don't even know. DO NOT BUY THEIR PRODUCTS, so many better and more reliable companies out there. DO NOT GIVE THEM YOUR PERSONAL INFO AND ANYTHING. IT IS A WHOLE SCAM, THEY LOVE TO TAKE YOUR MONEY TO PAY THE RUDE AND INCOMPETENT CUSTOMER SERVICE JERKS.

While I had AVG protection on my computer I was attacked by hackers claiming to be Microsoft. They froze the computer and told me it would be permanently disabled if I didn't correct something that they would correct for me. I figured out that it was a scam but not before I allowed them to remotely control computer for five minutes or so. I then contacted AVG as to why I was hacked when I am paying them for protection. They told me I had let the hacker into the computer so they were not responsible. They told me it would cost me $200 for them to fix some corrupted and missing microsoft files that the hackers had created. They refused to take responsibility for allowing the hackers through in the first place. Besides this, they never stop popping up with sly ads for upgrading your service designed to look like alerts that you have a problem. If you don't respond you start having virus like problems on the computer.

This so called business has absolutely no morals when it comes to obtaining your money. For 4 years they took money from my account without my consent & without me activating any of their software, but still they continued to take money!
I have been in touch with them explaining my situation, but they have been unsympathetic when explaining the fact that I have never used the product.
More fool me for not noticing the money coming out on an annual basis, but they have yet to show me any details of me placing or giving my approval for any products…how did they get my details?
Funny enough on searching the internet I can see a pattern emerging for AVG on the way they obtain their money…how can they get away with it?
I'm now taking legal advice on how to get my money returned.

There were some technical difficulties with AVG, e.g., blocking know providers, e.g., Vodafone.
Most disappointing was their extremely poor record keeping. My initial introduction was from a third party supplier. I subsequently chose to leave that supplier and be charged directly. I was automatically charged twive for the same product. When asked they could not find a trace of payments, even though I provided records. I woud not trust them further than I could throw them.

Never admit that they are wrong. Love to take your cash and not give a care attitude!
They charged me for their service for 3 years in which I didn't use it after the first one. Had to get my bank to investigate why this Scottish based company was taking my money for nothing. Couldn't get it back. AVG didn't care.
Don't go for these products, they wind themselves into every program and slow everything down. Just not worth the aggravation.

I purchased this product as a free download and contunially got bombarded with messages stating i need to upgrade so i did since then they take money out for products i did not authorize just help themselves to my pay pal account and charge my for products i don't want then getting someone to fix problems is a joke so they give me some crap about 30 refunds and will not refund even though they can see in my account it has never been used and will not say anything about previous call and messages same complaint i just hung up phone from them and the woman literally said yes they are gonna rip me of for a lousy $50 there product is crap and caused all sorts of problems on my pc never again will i use any of their products

I was mistaken before. AVG Technologies does have free Anti-Virus, which scans for brower threats, viruses and malware. However, when it finds "advanced issues," that's when they want you to purchase their premium package which will resolve the "advanced issues."

If your computer has any issues, ex) Your drivers need updating, or you need a VPN, or literally almost anything AVG Will pop up saying you have (Such and such issue) and if you hit resolve, you just have to buy a subscription for that particular problem.