AVG

Avg free trial worked well. When it expired, we installed their Internet security. To our dismay, it kept reverting to the free version and told us it had expired. The new version lasted about one day before reverting. We called Avg. We were asked how many computers we have. (?) The rep tried to upsell a repair package for a computer that had no problems. He was very aggressive and would not disconnect from our computer when asked numerous times. He kept saying that this was their process. Will go back to my previous antivirus.

AVG's browser is invasive, takes up over 625 Megabytes on my PC and was installed without my consent. It's similar to malware which can't be removed. I attempted to uninstall it repeatedly without much success.

This company used to be good, but now I have to spend 15 minutes running all the scans and file deletions. Used to be automatic. Now, after upgrading my Mac to Ventura 13.3, AntiTrack slows computer to a standstill, nor can it be deleted. Tech support is clueless. They never call back as promised. I had to uninstall and reinstall to get the basic program to work.

I was mistaken before. AVG Technologies does have free Anti-Virus, which scans for brower threats, viruses and malware. However, when it finds "advanced issues," that's when they want you to purchase their premium package which will resolve the "advanced issues."

Absolutely great internet security packages which includes everythin that you would need as well. The price is half that of the competitors and the software is more reliable than my previous one. Ive just bought the basic package but it still includes all the protections.
One of the best customer services ever and they also provided me free upgrade version which I normally would have had to pay. I think its cool and most perfect package which is extremely reasonably priced as well.

AVG is one of the first things I install when I set up computers for the classroom or for myself. Without needing to pay for programs like Norton or McAfee, AVG takes care of my computer's anti-virus needs. Installation is easy, the interface is self-explanatory / easy to use, and the program can actually get rid of those pesky Trojan horses. AVG recently put out their 2011 free edition, which CNET gives 4.5 out of 5 stars. Not bad for a free anti-virus program that rivals their costly counterparts.

This company charged my deceased mother's credit card after her death on a credit card I was unaware of. I received a bill and contacted them immediately, 36 days after "purchase," and told them she was unaware of the purchase because she is dead and her computer is gone. I asked for a refund of the $75 and was told they would not refund the money because she should have notified them within 30 days, despite the fact that she was dead. I am considering legal action. There is a principle involved. Do not buy anything from this company!

This is mainly for AVG PC tune-up, but also about their customer support. I downloaded a free trial of PC tune-up to try to free some unnecessary space from my computer. Would have bought the full version if I was impressed. I got the exact opposite. It doesn't make your PC faster and deleted many files for my games that are required to load properly. Since I decided to use this program, I know have to troubleshoot multiple problems on my PC. To make matters worse the customer support said they couldn't help me bc I didn't have the full version. Terrible company!

Absolutely the most horrible product and horrible company ever. I downloaded the 30 day free trial because my McAfee subscription ran out and I wanted to try something new. Never had a computer problem! As soon as I tried to run the program my computer started to buzz really loudly and froze up. Nothing would work. I called technical support and they wanted money to fix the problem. What a scam they are running! They promised me customer service would help after I was on the phone with them for an hour. Customer service wouldn't help me and said I needed to call Microsoft customer service. Both refused to remove the program. Every time I try to remove it myself I get an error message saying the AVG program encountered a problem and I have to call technical support for help!

My computer had malware issues so the shop I took it to, installed a Free AVG program. When I got home, I thought I'd do better upgrading/paying for it and the site is clear 30-days, full refund to cancel. So I tried. I paid $52 including taxes for a year. Yesterday I cancelled well within my 30 days of having signed up for it and they refunded only $32. There was a $21 charge for OrderFind which my chat rep called a Tune Up and which everyone who subscribes pays for without really knowing what it's for. She kept trying to tell me that I had signed up for programs that I didn't. Back when I signed up, I clicked on 'upgrade' and that was it. Bottom line, it took half an hour today to get the confirmation for the remaining balance which I'm told I'll get in 7-10 days. My chat person hung up on me when I closed by asking 'why was this so complicated?' Maybe AVG works but you'll have it for life because you won't be able to get out of it.

AVG won't take no for an answer? Too pushy, keep trying to take payment for closed accounts. Don't start with them or your stuck with them trying to take unnecessary payments.