This is mainly for AVG PC tune-up, but also about their customer support. I downloaded a free trial of PC tune-up to try to free some unnecessary space from my computer. Would have bought the full version if I was impressed. I got the exact opposite. It doesn't make your PC faster and deleted many files for my games that are required to load properly. Since I decided to use this program, I know have to troubleshoot multiple problems on my PC. To make matters worse the customer support said they couldn't help me bc I didn't have the full version. Terrible company!