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How would you rate Monster?
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Texas
1 review
0 helpful votes
Follow Lily J.
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Monster Jobs is an absolute scam. As a small business owner, I trusted them to help us find quality applicants — instead, they charged us $422 for just FOUR applicants. When I called customer service basically she said it was out fault. There was no transparency about the charges, no results to show for the money spent, and no real customer support when we reached out.
It feels like they prey on business owners who are just trying to grow their teams. Beware — this company is all about taking your money with zero accountability. I highly recommend staying awayAs a small business owner, I trusted them to help us find quality applicants — instead, they charged us $422 for just FOUR applicants. When I called customer service basically she said it was out fault. There was no transparency about the charges, no results to show for the money spent, and no real customer support when we reached out.
It feels like they prey on business owners who are just trying to grow their teams. Beware — this company is all about taking your money with zero accountability. I highly recommend staying away.

Date of experience: March 24, 2025
Canada
27 reviews
8 helpful votes
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Asleep at the wheel
December 8, 2024

You can't get job suggestions in your city even when you set your city, they will just keep emailling you with out of town job suggestions. When you email them and ask how to make this stop they will not reply. The harassing phone calls and fraudulent credit card charges is wild, thanks for the heads up/warning. There are plenty of free resume templates to create your own. Never pay for one.

Date of experience: December 8, 2024
New York
1 review
1 helpful vote
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Fraudulent charges
May 12, 2023

Placed a job ad. Immediately started charging for fake clicks, there were no real applicants at all. I cancelled the ad immediately and got another bill a month later. Incompetent, dishonest staff will not detail the charges beyond very vague "as per the terms and conditions" - which doesn't apply after I've cancelled the job post! Absolutely criminal, scam, fraudulent joke.

Date of experience: May 12, 2023
Canada
1 review
1 helpful vote
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In less than 4 hours you charged me over 70 dollars. What a scam! Your goal was to get your monthly maximum, of hundreds of dollars, as fast as possible. I wanted to discuss this with you, considering I got not one hit.instead you debited my account immediately. Talk about unfair business practices, you're greedy. I'll never use you again and I will do all I can to slander you, or as I call it.the truth.

Date of experience: January 29, 2024
Texas
1 review
0 helpful votes
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Spam calls & emails
October 3, 2023

I had to delete and remove myself from monster as I was receiving multiple unqualified calls and email. Recruiters aren't qualifying their leads before contacting me offering very low paying jobs. A lot of call from people in India calling many are possible scam. Don't use monster.

Date of experience: October 3, 2023
Arizona
1 review
0 helpful votes
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What a why to get your blood pressure pumping! For the past few weeks cus service would call to confirm hotel. They asked for all names of travelers and date of birth. Everything was great. Got plane tickets and all. Than three days before we set to leave they call and say, sorry kids are to old (16/15) and can't go. I flipped out on them could not believe what I was hearing. They gave me a refund for hotel but still had air plane tickets. So I had to find another hotel on my own. What's really funny is they called me again today and asked if I wanted to book another trip. Never again. The name Monster fits them well

Date of experience: July 5, 2023
Arizona
1 review
1 helpful vote
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Sells your info
October 18, 2023

It may not have been specifically monster, could've been career builder, or any of the other sites I went to while looking for a part-time job. I have been inundated with spam calls for the last three months. If it wasn't monster, it was one of them selling my data.

Date of experience: October 18, 2023
Texas
1 review
0 helpful votes
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Terrible terrible organization. We bought the Monster Employer subscription, sold to us by Sunny Arora, this dude sold us a service for unlimited searches and 50 AD posts for 1 year.at no point did we use up to 50 AD post. When I complained to Sunny he said we were supposed to update old posts and not use new ones, information that was not passed on to us as at the time of purchase. These folks then later cut off at the end at the beginning of a month, but still sent us a bill for a full month. These folks are a bunch off scammers and have terrible customer service, no time when we had an issue did they help to fix the issue at all which is why we choose not to resubscribe. If you love yourself run away from these scammers. Ruuuunnnnnn

Date of experience: November 18, 2023
Pennsylvania
1 review
1 helpful vote
Follow Harley V.
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Since signing up on Monster and creating my profile I've been getting spammed day in and day out by the same 2 "recruiting" companies with the same unsuitable/bad match/lowball job offer I've had to say no to every single time and the calls keep coming. One is from "Arete Technologies" - you can look them up, they have existing reports as spammers; and the other I can't remember the name of but it keeps calling from a different 734 area code number every time. Same "offshore call center" type reps every time from the 2 "different" companies. Hopefully once I deactivate my account it'll stop. Stay away from this site.

Date of experience: July 28, 2023
Michigan
1 review
9 helpful votes
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Resume Services A Scam
September 1, 2021

I paid $235 for resume services and what was returned to me was an unfinished document. There were incomplete sentences, grammatical errors, formatting errors, and most of the information had nothing to do with any job I performed. The response form the company was "All sales are final."
This is a scam and a fraudulent service.

Date of experience: September 1, 2021
Maryland
1 review
1 helpful vote
Follow Pranav J.
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I am one who put reviews for good service as well, so I am not being in reasonable here but they could have done only better than what the do as a part of the customer service. Payment is big issue. Wish they had good employer payment portal and do it without interacting with customer service folks.

Date of experience: January 29, 2021
Texas
1 review
2 helpful votes
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Spam callers!
September 29, 2022

I created a profile with my resume and contact information and have since received an incessant amount of spam calls/emails from Indian call centers. Avoid this website at all costs. Use a reputable job board like Indeed or LinkedIn instead.

Date of experience: September 29, 2022
India
1 review
2 helpful votes
Follow Navin T.
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My order ID is ******* I paid 3K for resume writing. Please b e aware, we need to follow up after payment and it will not be helpful. We wont get any resume, Worthless piece of S****, dont go for premium service. If u go, its ur wasted money.

Date of experience: July 4, 2022
Nevada
103 reviews
329 helpful votes
Follow Harry H.
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Monster has one of the most comprehensive job search databases out there. Easy to drill down into areas of specialty, useful email alerts. I've used it a few times, getting my next employment through them.

Date of experience: September 16, 2018
Oklahoma
1 review
4 helpful votes
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As a recruiter, I've used Monster off and on for 20 years and they still act like they are the only game in town. They don't make any effort to remove duplicate resumes, perhaps because it's part of their business model: charging recruiters for resumes they've already viewed.

Date of experience: October 18, 2021
Texas
1 review
0 helpful votes
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No trial period, they lock you in a contract and then threaten to sue you and ruin your credit because you want to cancel. Threats of litigation, intimidation and attempts to discourage you from filing complaints with any governing agency. They are NOT small business friendly, beware they will bleed you dry with their bogus contracts. They don't seem to realize business owners will speak out and tell one another. Its apparent why Monster.com is not utilized by other businesses or prospective hires. Lots of threats and intimidation, don't make the mistake we did. Cannot attach photos of our emails or they will advance the threats further to get me to remove this review.

Date of experience: February 3, 2023
India
1 review
3 helpful votes
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Spam
October 20, 2022

Spam callers!

I created a profile with my resume and contact information and received 100s of spam calls/emails from Indian call centers. Avoid this website. Use a reputable job board like Indeed or LinkedIn instead.

Date of experience: October 20, 2022
California
1 review
2 helpful votes
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Harassment Alert!
December 5, 2022

Under no circumstances should you ever make a profile on Monster. I learnt the hard way after making one. I'm not exaggerating when I say I was harass endlessly. Phone calls, texts and emails every few minutes by these terrible "recruiters" that didn't even bother to look at my resume. Phone calls and texts at 6am! It's better now that I deleted my profile. I had to pick up a few of those calls and be mean. Id also ask where they got my information. Monster. I even selected the do not show my contact information options... got people calling me confidential...

Date of experience: December 5, 2022
AE
1 review
2 helpful votes
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Scammers and cheaters
April 26, 2022

I bought there resume build and booster/xpress services after many phone calls, they claim the best service and guaranteed interviews with big companies, this was my understanding, after payment I discovered this is junk and they buy resumes writing from other cheaper resources and no interviews. I lost over 200$

Date of experience: April 26, 2022
India
2 reviews
2 helpful votes
Follow Saji G.
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My order ID is *******
I paid 6K for resume writing. After 13 days no update from Monster.
But status showing as completed. I escalated many times with Monster. No response only false promise.
Please think twice before buying a service package from Monster service team

Date of experience: June 2, 2022

Overview

Monster has a rating of 1.4 stars from 124 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Monster most frequently mention customer service, job search and calls emails. Monster ranks 324th among Job Search sites.

service
51
value
51
shipping
9
returns
9
quality
48