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Resume Now

Overview

Resume Now has a rating of 3.9 stars from 3,975 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Resume Now most frequently mention customer service, cover letter and live chat. Resume Now ranks 7th among Career Advice sites.

service
130
value
117
shipping
40
returns
60
quality
108
This company responds to reviews on average within 4 days
How would you rate Resume Now?
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Oregon
1 review
0 helpful votes
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SCAM!...Buyer/User Beware...
I'm really on a fence with the integrity of this company...I have no issue with the service they are offering...I needed to use them for one 'free' resume and was duped at the end of the entire process to pay $2...which somehow morphed into a classically sneaky $24 a month...5 months went by before I noticed the auto deduct for some subscription I was now apparently paying for...😡 Never will use them again...(I sent a photo of the many negative feedbacks tat have been removed from another review site)...BUYER/USER BEWARE!

Date of experience: March 4, 2025
Laura T. — Resume Now Rep
1 month ago

Hello,

We are genuinely sorry for any confusion and frustration you’ve experienced. We want to take this opportunity to offer further clarification.

Our 14-day trial auto-renews to our monthly access until you decide that it has met your expectations and proceed to cancel your subscription. To avoid any misunderstanding, this information is provided before, during, and after the subscription is bought. We also provide this information in the welcoming email sent after the purchase.

Regarding reviews, we adhere to all platform guidelines, and any removals are managed in accordance with their respective policies. We appreciate your feedback. We have located your account and confirmed that it has been canceled, no further charges will apply. You received an email confirmation about this information.

Upon further review, we have also already provided you with a refund as a sign of goodwill. We greatly appreciate your feedback as it helps us identify and address any issues. We are certainly committed to changing your mind about us and ensuring that you receive the excellent customer service we pride ourselves on.

Thank you for your time,
Customer Service Team.

Minnesota
1 review
0 helpful votes
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Misleading
April 26, 2025

I used your service with the understanding that I paid for my resme and that was it. Today I got charged 23.85 for a subscription that I don't remember signing up for. Nor did I want. I currently don't have a job, so every penny counts right now. Your rep tried to talk me into keeping this account when I explicitly said o wanted it canceled. I will not recommend your companies services.

Date of experience: April 16, 2025
Laura T. — Resume Now Rep
4 days ago

Hello,

We regret to hear that your cancellation experience did not meet your expectations. We fully understand the importance of clarity and respectful communication throughout every interaction, and we sincerely appreciate you taking the time to share your feedback. Please accept our apologies for any confusion or frustration this may have caused. We want to take this opportunity to offer further clarification.

Our platform is designed to offer users full access to all features during a 14-day paid trial period. If the trial is not canceled within this timeframe, it transitions into a paid monthly subscription in order to maintain uninterrupted access. This information is provided throughout the registration process, including at the time of payment, within the terms and conditions, and in the confirmation email sent after the initial purchase. This email outlines key details such as the subscription terms, billing frequency, and cancellation process, with the intention of maintaining transparency. We understand this information may be overlooked and recognize the importance of clarity at all stages of the customer experience.

To provide you with the support you need, please look for a private message asking for your account information. We are fully committed to changing your opinion about us and ensuring you receive the excellent customer service we take pride in.

Best regards,
Customer Service Team.

Minnesota
1 review
0 helpful votes
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Misleading
April 25, 2025

Resume-Now Claims to be free but after you put in your information they try to charge you. You can not just delete your information, they make you jump through hoops. Not a trustworthy company, do not use them.

Date of experience: April 15, 2025
Laura T. — Resume Now Rep
5 days ago

Hello,

We sincerely apologize for any dissatisfaction experienced. We understand your concerns and would like to provide some clarification. Our platform offers two types of accounts: basic access and full access.

The basic access account is designed to allow users to explore our builder and try out its features before committing to a purchase. With this account, you can freely use the builder and create your documents. However, it's important to note that the basic access account only allows you to download a plain text version of your document, and it does not include our premium features.

On the other hand, we offer a full access account for a small fee. This account provides a comprehensive set of features, including the ability to print, email, or download your documents using our copyrighted templates. With the full access account, you'll have a 14-day window to utilize these advanced features to enhance your document creation process. In the event the account is not canceled during the first 14 days, the subscription renews to our monthly access.

We have located your account and thoroughly reviewed it. You will receive a private message addressing your request. Please kindly check your inbox. If you require any further assistance or clarification, please do not hesitate to contact us. We are happy to help.

Best regards,
Customer Service Team.

Illinois
1 review
1 helpful vote
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World Class Customer Service
March 10, 2025

I was in a crunch to send my resume but the document was coming up blank. The Employer stated she needed my resume Now. The Rep not only helped me resolve the issue with essentially was a template I choose(which needs to rectified by the way). The Agent was able to figure it out, possible saving me from missing out on a wonderful career opportunity! She was amazing, courteous, Kind and most of all she cared. I don't know where you got her from, but you need to clone her and promote her! She saved me from a serious anxiety attack of not getting my resume to the Employer; most of all she made it right in regards to my experience and I did not have to cancel my subscription!
Thank you so very much for being you... need more like you!

Date of experience: February 28, 2025
Laura T. — Resume Now Rep
2 months ago

Hello,

We’re truly grateful for your kind words and are so pleased that our representative was able to assist you during such an important moment. Ensuring our users have a smooth experience is a priority, and we’re glad that the issue was resolved quickly so you could submit your resume on time. We appreciate your feedback and will certainly take your comments into account as we continue to improve. Thank you for sharing your experience!

Michigan
1 review
0 helpful votes
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Compliment to Omar
February 16, 2025

Called in for assistance retrieving my resume. I spoke with Omar, who was very pleasant, patient and knowledgeable. He walked me through on how to access my account, he fixed the resume to get the information on one page. He is the kind of service agent that all should strive to become. Thank you Omar!

Date of experience: February 6, 2025
Laura T. — Resume Now Rep
2 months ago

Hello,

We appreciate you sharing your experience and are delighted to hear that Omar provided excellent support. It's great to know he was able to assist you with retrieving your resume and optimizing it for you. Providing knowledgeable and patient service is our priority, and your feedback reinforces our commitment to that. We will be sure to pass along your kind words to Omar. If you ever need further assistance, we’re here to help.

California
1 review
0 helpful votes
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Satisfied
February 1, 2025

Jackie was the agent that spoke to me and also helped me out by preventing me from the cancellation that I called for. She's very knowledgeable, took her time to access my need with a solution and she has a 1st class customer service experience that is enviable. She's definitely a keeper.

Date of experience: January 22, 2025
Laura T. — Resume Now Rep
3 months ago

Hello,

Thank you for sharing your experience with Jackie! We're thrilled to hear that she was able to assist you so effectively and provide a top-notch customer service experience. We truly appreciate your feedback!

New York
1 review
0 helpful votes
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The Name Says It All
April 27, 2025

A good place to start or update your resume. You can continue to edit or update your resume and add a cover letter.

Date of experience: April 17, 2025
Laura T. — Resume Now Rep
3 days ago

Hello,

Thank you for your kind feedback! We're glad to hear that our service has been helpful in starting or updating your resume. It's great to know that you were able to take advantage of the flexibility to continue editing and adding a cover letter.

Oregon
1 review
0 helpful votes
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Excellent Service!
March 9, 2025

Creating the resume was a breeze but I had a little difficulty with my downloading of it but Jose helped me figure it out immediately.

Date of experience: February 27, 2025
Laura T. — Resume Now Rep
2 months ago

Hello,

We’re happy to hear that creating your resume was easy and that Jose was able to assist you with the download process. Providing helpful support is important to us, and we appreciate your feedback!

New York
1 review
0 helpful votes
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Amazing
February 21, 2025

It is very effective and helps you a lot if you don't know what to write in your resume. The applica

Date of experience: February 11, 2025
Laura T. — Resume Now Rep
2 months ago

Hello,

Thank you for your feedback. We're glad to hear that our service was helpful in guiding you through the resume-writing process. Our goal is to make it easier for jobseekers to create strong, professional resumes with the support of our templates and AI-powered tools.

Canada
1 review
0 helpful votes
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Good service
March 11, 2025

Very good service, solved my issue in 5 minutes really appreciate.

Date of experience: March 1, 2025
Laura T. — Resume Now Rep
2 months ago

Hello,

We’re glad to hear that your issue was resolved quickly and that you had a positive experience with our service. Thank you for your feedback!

California
1 review
1 helpful vote
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Excellent Customer Service
January 7, 2025

Victor helped me cancel this subscription that my daughter accidentally set up. I appreciate his professional manner and was very kind throughout the process.
Thank you Victor!

Date of experience: December 28, 2024
Paola V. — Resume Now Rep
4 months ago

Hello,

Thank you! We are thrilled to hear that our agent was able to assist you with your request and provide you with excellent service. We will be sure to let them know your amazing comments.

New Zealand
1 review
0 helpful votes
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Good
February 22, 2025

He was nice and he helped me. Good customer service

Date of experience: February 12, 2025
Laura T. — Resume Now Rep
2 months ago

Hello,

We're thrilled to hear you had a positive experience. We appreciate your feedback and are glad you were happy with the customer service received.

Oregon
1 review
1 helpful vote
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Awesome!
December 22, 2024

Well this is my first experience with resume now and it was a very eye-opening experience. I was totally surprised and shocked that they did more than just resumes. They actually help the customer out in other ways that I have never seen a resume company does. Help with your career goals

Date of experience: December 12, 2024
Paola V. — Resume Now Rep
4 months ago

Hello,

Thank you for sharing your positive experience! We're thrilled to hear that our services exceeded your expectations and provided valuable support for your career goals. Helping our customers succeed is our top priority. If there's anything else we can assist you with, don't hesitate to reach out!

North Carolina
1 review
0 helpful votes
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The best Customer Service
January 30, 2025

Helpful, knowledgeable, they're satisfied keep up the great.

Date of experience: January 20, 2025
Paola V. — Resume Now Rep
3 months ago

Hello,

Thank you for your review. Glad we were able to help!

Georgia
1 review
0 helpful votes
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Excellent service
January 25, 2025

My experience was Awesome, and the Agent was very friendly and professional.

Date of experience: January 15, 2025
Paola V. — Resume Now Rep
3 months ago

Hello,

Thank you for sharing. It’s awesome to know how pleased you are with how everything turned out!

New York
1 review
0 helpful votes
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Great customer service
January 22, 2025

I had an excellent experience with the customer service team. She was very helpful and polite.

Date of experience: January 12, 2025
Paola V. — Resume Now Rep
3 months ago

Hello,

Thank you! We are thrilled to hear that our agent was able to assist you with your request and provide you with excellent service. We will be sure to let them know your amazing comments.

Minnesota
1 review
1 helpful vote
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Electronic Technician
December 27, 2024

The site was very helpful with my resume. I remand this it anyone that looking for help with their resume

Date of experience: December 17, 2024
Paola V. — Resume Now Rep
4 months ago

Hello,

Thank you for your review. Glad we were able to help!

Texas
1 review
1 helpful vote
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Mr. Joseph was very helpful
January 13, 2025

He was very understandable, and he resolve my problem and give me some suggestions.

Date of experience: January 3, 2025
Paola V. — Resume Now Rep
4 months ago

Hello,

Thank you for sharing your experience with us!

Ohio
1 review
0 helpful votes
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Excellent tool for writing a resume
November 21, 2024

High marks to this website. Very user friendly, super flexible and easy to change up when applying for multiple roles. Loved the variety and easy instructions for set up. Great customer support. Shout out to Jackie for her top notch service - every company should have a Jackie.

Date of experience: November 11, 2024
Paola V. — Resume Now Rep
5 months ago

Hello,

Thank you so much for your wonderful feedback! We're thrilled to hear that you found the site user-friendly and flexible for your job applications. It’s fantastic to know that you enjoyed the setup process and our range of options. Jackie will be delighted to hear your kind words—she truly is an asset to our team, and we’re lucky to have her. If there’s ever anything more we can do for you, please don’t hesitate to reach out.

Wishing you all the best in your job search!

Florida
1 review
0 helpful votes
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Great customer service and site.
November 18, 2024

I was calling to cancelling, the customer rep Jackie was very patient and did not try to pressure me into staying. She made logical points in which shifted me to stay. The site is indeed helpful so I will continue to use it until I really do not need it anymore.

Date of experience: November 8, 2024
Paola V. — Resume Now Rep
5 months ago

Hello,

Thank you for your review. Glad we were able to help!