- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
Resume Now has a rating of 4.5 stars from 3,899 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Resume Now most frequently mention customer service, cover letter, and live chat. Resume Now ranks 5th among Career Advice sites.
Proactively asks for customer feedback
This company responds to reviews on average within 6 days
The Customer Service Agent who spoke with me on the phone was incredibly friendly and helpful. I had no further issues. I do have to mention that using the 'Chat Now' option through the website, did not work. It said I connected with "Jair A", but I did not receive a response. Disappointing. Other than that, once I called Resume-Now directly, my issue was resolved in a timely matter. Thank you!
The "tools" at this site are really not much above what you can do on your own if you are even moderately proficient with MS Word. But the point of the site is to get your credit card number and billing authorization, because in the fine print, this is a monthly subscription for $24/month - which of course, is silly. No one knowingly subscribes. The punchline is, when you call India to cancel, the pretend to cancel - but don't. The only way to cancel is to cancel your credit card.
The Customer Service Agent who spoke with me on the phone was incredibly friendly and helpful.
I had no further issues.
I do have to mention that using the 'Chat Now' option through the website, did not work.
It said I connected with "Jair A", but I did not receive a response. Disappointing.
Other than that, once I called Resume-Now directly, my issue was resolved in a timely matter.
Thank you!
So far so good. Well see how the cancellation process goes.
Thank you for sharing your review with us and giving us such a great rating.
When you lose a job many times the panic and worry can cripple you. I know I needed to build a resume but where do I start? You're alone and worried and the weight of what comes next can be overwhelming. Thank you Resume Now, you helped lift my burden and showed me the way to build a professional, comprehensive and thoroughly beautiful resume that I am proud to share with potential employers. I could not have done this without you!
Hello,
Thank you so much for sharing your experience with us! We're thrilled to hear that Resume Now was able to provide the support and guidance you needed during a challenging time. It's our mission to help individuals like yourself navigate the job search process with confidence. We wish you the best of luck with your job search, and we're here for you every step of the way. Don't hesitate to reach out if you need any further assistance or support.
I have a issue about an employer I sent my resume on another site where I had 6 interviews and worked a full day for them with no pay, which is fine because I really want that job, but I needed an advice on how to move forward. It is obvious they are interested in hiring me, but the process is like no other i ever had. Like I have made my resume on this site I decided to ask for help. And Sofia from customer service help me on how I should approach my situation. So all in all this site will help more then just your resume.
Hello,
Thank you for sharing. It’s awesome to know how pleased you are with how everything turned out.
Received great service from your team and was able to solve my issue in a flash. Thank you for the kindness & efficiency of your team member. It's greatly appreciated!
Hello,
Thank you for sharing! We are thrilled to hear that our agent was able to assist you with your request and provide you with excellent service. We will be sure to let them know your amazing comments.
I used a resume builder and it's pretty good. This app definitely made my my resume look more professional. Use it if you miss proper organization of your job application package.
Hello,
We’re thankful for the amazing feedback you have given us! Happy customers make our days brighter!
The "tools" at this site are really not much above what you can do on your own if you are even moderately proficient with MS Word. But the point of the site is to get your credit card number and billing authorization, because in the fine print, this is a monthly subscription for $24/month - which of course, is silly. No one knowingly subscribes. The punchline is, when you call India to cancel, the pretend to cancel - but don't. The only way to cancel is to cancel your credit card.
Products used:
The site is a "subscription scam" site.
Hello,
We appreciate you sharing your feedback with us, and we're genuinely sorry to hear about your experience. We want to assure you that providing a positive user experience is of utmost importance to us.
We're sorry to hear that you found our tools to be below your expectations. We strive to offer valuable tools and resources to assist our users in creating professional resumes. Regarding the subscription billing, we want to clarify that our platform clearly states the terms of our subscription service, including the monthly billing, before, during, and after the subscription process to avoid any misunderstandings. We take transparency seriously and aim to ensure that our users are fully informed about the terms of their subscription.
We apologize if you encountered any difficulties when attempting to cancel your subscription. Our customer service team is committed to providing prompt and effective assistance to all our users. Please look for a message from us asking for your account information.
Thank you for bringing this matter to our attention. We value your feedback and hope to have the opportunity to resolve this issue and improve your experience with our platform.
Isacc has exceptional customer service! After having a bad experience with the 2 separate individuals prior to speaking with Isaac, he took care of the issue I had. Because of his kindness and having great customer service, I will continue my service with Resume now. Thank you Isaac, I hope your supervisors know what a great worker you are. Thanks again :)
Hello,
Thank you! We are thrilled to hear that our agent was able to assist you with your request and provide you with excellent service. We will be sure to let them know your amazing comments.
I am so thankful I found this resume site. The process took less than an hour. Easy and helpful templates and phrases etc…
Hello,
Thank you. We truly appreciate your feedback. Happy customers make our days brighter!
I had the most pleasurable experience with a representatives today, he was very knowledgeable and patience answering all of questions and providing helpful feedback.
Hello,
We’re thankful for the amazing feedback you have given us!
This Company had wonderful suggestions that I did not think of. I made a few edit adjustments and began sending in my Resume. Had 30 plus offers for jobs.
Hello,
We’re thankful for the amazing feedback you have given us! Glad we were able to help!
My wife and I have no idea how we subscribed to this, and now have been charged for their basic plan for quite sometime. The say its free, then in the very fine print, it will auto subscribe unless you unsubscribe from their service. Here is their catch, there is no way to do this on the website. Your trapped. The only way out is if they respond to your emails, which they have an aversion to answering. We contacted them twice, and the first time they wanted proof of auto charges in bank accounts. Then when we sent email with all the proof, we got crickets. No answers, no appologies, no refund no nothing. We have to cancel our credit card to get out of this mess.
Products used:
None, I have now idea how we signed up.
Hello,
We apologize for any confusion and inconvenience. It's important to note that our services offer free access to download a plain text version. However, certain premium features require a subscription. We would like to take this opportunity to clarify any doubts.
We do not provide a one-time payment option. Our 14-day trial automatically renews to our monthly access until you decide it meets your expectations and choose to cancel your subscription. To avoid any misunderstandings, this information is provided before, during, and after the subscription purchase. We also include this information in the welcome email sent during the purchase.
We would be happy to assist with your refund request. Please be on the lookout for a message from us asking for your account information. We are fully committed to changing your opinion about us and ensuring you receive the excellent customer service we take pride in.
Thank you for your time!
Professional and Patient! Representative was very knowledgeable. Representative also did everything I ask. He's a keeper!👍🏼🙂 Thank you Resume Now!
Hello,
Thank you! We are thrilled to hear that our agent was able to assist you with your request and provide you with excellent service. We will be sure to let them know your amazing comments.
I was very frustrated when I called for help, however your customer service representative, Maureen was extremely polite and profession expressing a strong desire to resolve my issue. I was very impressed with her attitude.
Hello,
We're truly grateful for your feedback! It brings us immense joy to learn that our agent was able to meet your needs and deliver exceptional service. Rest assured, we'll make sure to pass along your kind words to them. If you ever need assistance again, please don't hesitate to reach out!
I contacted customer service to cancel my subscription, but ended up staying because the representative was so nice. Her name was Maureen and she was phenomenal.
Hello,
Thank you so much! We appreciate the positive review!
I had a concern regarding my subscription and Caleb was extremely helpful. He provided me with different options regarding my concern and ultimately executed what it was that I needed. He was very kind and I appreciate the time he took to ensure that I was a satisfied customer!
Hello,
Thank you! We are thrilled to hear that our agent was able to assist you with your request and provide you with excellent service. We will be sure to let them know your amazing comments.
Young lady who helped me was understanding and offered solutions to my dilemma. She was personal but professional. Loved the experience! Deserves a 12 of 10!
Hello,
Thank you! We are thrilled to hear that our agent was able to assist you with your request and provide you with excellent service. We will be sure to let them know your amazing comments.
The agent's name LESLIE PALMA is an exceptional customer service who helped me figure out confusion and mystery of the charges I have been puzzled for long time. She is very professional and very helpful; she even directed me to a better service that I would be needing. She is very good of what she is doing and deserve an appreciation. I am very satisfied with her help and KUDOS to you, please keep up the great work!
Hello,
Thank you! We are thrilled to hear that our agent was able to assist you with your request and provide you with excellent service. We will be sure to let them know your amazing comments.
My experience today was by far the best I've encountered with a Resume-Now Rep. My Rep was patient kind, thoughtful, and went beyond measures. I wish all the Customer Service Reps were like her.
Hello,
Thank you for sharing. It’s awesome to know how pleased you are with how everything turned out.
Nice and easy. She addressed my issue figured out my problem and also suggested I do something else that I'm happy with. Thanks for your help
Hello,
Thank you. We truly appreciate your feedback. Happy customers make our days brighter!
I had trouble trying to join resume now for a month. I spoke to 3 people with no success. The fourth try was Victor….he was amazing! Patient and made it happen!
Hello,
Thank you for sharing your experience with us!
She was super. Knew her job in and out Very very helpful. Don't ever let her go.
Hello,
Thank you for leaving a five-star shout-out for our agent, Jacqueline! We will be sure to let them know your amazing comments.
Mark was awesome. He is very professional, knowledgeable, and courteous. It was my pleasure to talk to him. He walked me through and explained what I needed to know. Thank you Mark!
Hello,
Thank you for leaving a five-star shout-out for our agent, Mark!
Great personality and very helpful! Very helpful in helping me get another subscription for even more opportunities in my job search.
Hello,
Thank you for sharing. It’s awesome to know how pleased you are with how everything turned out.
Very informative customer service provided. I was calling to cancel but I was persuaded to stay but in a positive way. Thank you
Hello,
Thank you for your review. Glad we were able to help!
Gain trust and grow your business with customer reviews.
Create a resume that gets results!
From students or entry-level job-seekers to experienced executives, our resume builder offers job-seekers a fast and easy way to create a resume. With pre-written bullet point examples across several industries and recruiter-approved templates, Resume-Now enables users to download a polished and professional resume in minutes.
Helping People Get Jobs Since 2005!
Our goal is to help people get the job they want, as quickly as possible. To assist our users in creating a professional-quality resume and cover letters instantly, we provide suggested text examples, expert tips, video interviewing lessons, and more.
Hello,
We're delighted to hear about your positive experience with our customer service team over the phone! We apologize for any inconvenience you experienced with the 'Chat Now' option on our website. Your feedback is valuable, and we'll look into this to ensure better service in the future. Thank you for reaching out, and we're glad we could resolve your issue promptly.