Overview
Resume Now has a rating of 3.9 stars from 3,975 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Resume Now most frequently mention customer service, cover letter and live chat. Resume Now ranks 7th among Career Advice sites.
I have worked as a professional occupational nurse
It provided me with up dated information as a professional nurse.
51 minutes to remove the bold.pro from the header of the resume. Took far to long to resolve.
I also got charged and unexpected $4.95 today and they could not give me a reason as to why that happened.
Hello,
Thank you for sharing your experience. We apologize for the delay in resolving the issue of removing the header from your resume. That’s certainly not the experience we aim to provide, and we’ll look into this to improve our service.
Regarding the unexpected charge, we understand your concern. We’ll reach out to you via Sitejabber to gather more information so we can investigate and provide a resolution, including any necessary refunds.
Thank you for your patience, and we appreciate the opportunity to assist you.
Jackie was awesome! Very helpful and friendly gave great advice. Thank you Jackie 😊
Hello,
Thank you! We are thrilled to hear that our agent was able to assist you with your request and provide you with excellent service. We will be sure to let them know your amazing comments.
My Experience was amazing. She gave me a lot of information about Resume-Now that I knew nothing about. She was very informative and helpful. Especially with explaining the discounts and the amazing things it offers.
Hello,
Thank you! We are thrilled to hear that our agent was able to assist you with your request and provide you with excellent service. We will be sure to let them know your amazing comments.
The representative Alexander was extremely helpful, friendly personable, and went above and beyond to make sure all concerns were addressed as well as took personal interest Of my concern to assist others through your Company services.
Hello,
Thank you! We are thrilled to hear that our agent was able to assist you with your request and provide you with excellent service. We will be sure to let them know your amazing comments.
I wish there was less than 1 star review. I have got nothing against the lady who spoke to me over the phone, but the company is a total scam, got charged 3 times $34.85 until started doing my bills more detailed and noticed the charges that were actually supposed to be $4 a month. They only offered $17 reimbursement for a membership that was never used and fraudulently included into the terms and conditions when I was in a hurry to download 1 file. I hope more people will go here and actually read the reviews before giving them your card info. Good luck to everyone looking for a job.
PS the job I got was through Indeed and I haven`t even had a chance to use this resume end of a night
Hello, Romeo
We appreciate you bringing this to our attention and apologize for the inconvenience. We take our user’s feedback very seriously; know that we hear you and are here for you; when you have a chance, please contact our Customer Service Team using the link below.
Phone: 844-351-7484
Email: customerservice@resume-now.com
Chat: https://www.resume-now.com/contact-us
-Resume Now
The representative was polite, informative, and efficient in resolving my issue.
I find it difficult to read small print on my most used device. Perhaps the 14 day trial period followed by the recurring $24.99 monthly fee could be more prominent.
Hello, Marty!
Thank you for sharing your experience and feedback!
Our Customer Service Team is committed to providing excellent service and it’s great to hear we delivered our promise to you. Again, we want to thank you for taking the time to let us know your feedback, we’re always happy to hear it! We’re constantly looking to make our products and services better and listening to our customers is a big part of that. With that in mind, we’ve passed your comments along to our team so we can keep improving. If you need further help, let us know!
So far it's been smooth, detailed, and helpful After working for a company for 10 to all of a sudden find yourself in the job market could be stressful and time consuming. I would surely recommend Resume now it's made things much easier.
Hello,
Thank you so much. We truly appreciate your feedback. Happy customers make our days brighter!
First, you can download in word yet it's jumbled. Told by customer service word will not work as download. Second, representatives should speak clear English. Third, free resume templates is misleading, after all my hard work I had no choice but to pay. I have marked my calendar to cancel.
Hi Lee,
We are very sorry that you have had this experience with our product. Due to the various programs and/or versions that may tamper with the selected formatting, it is advisable to always send any document in a Portable Document Format or PDF. This type of file will capture all the elements of a printed document as an electronic image that you can view, navigate, print, or forward to someone else without altering the intended format. This file is also widely compatible with different OS versions, including iOS. Bear in mind different Word versions that may tamper your document. Our free account gives you the opportunity to try out our resume builder before deciding to purchase. The ability to print, email, or download your resume and cover letters are features included in our paid subscription and not listed as a feature of the free account. You can download a plain text version of your resume for free. We apologize for any confusion this may have risen and thank you for your feedback.
Frustrated at the lack of accommodation this site provides. It also did not provide me with me "FREE" resume and I ended up signing up for a prescription that never sent me an email. However, I had the best customer service via the live chat. Monica was excellent at fixing my account and listening to my complaints! Kudos to her! :)
Hi Brianna,
Thank you so much for sharing your excellent experience with our Customer Service team and with the assistance provided by Monica. We strive to provide an A+ Customer Service experience with a one-stop approach to any situation. We appreciate your detailed feedback, it's very important to us.
The site is easy to use. Be sure to check your payment confirmation email to see if your purchase was part of a subscription. I was charged $39 twice before I caught it. Customer service was friendly and very helpful at getting th charges reversed.
Hi Heath:
We are glad to hear that you found our product to be easy to use and had a pleasant experience with it. Thank you for taking the time and providing us with this review and please feel free to contact us in the future if you have any questions or concerns.
Best Regards,
Resume-Now
My daughter (who is at college) signed up for this service last year under the premise that the first month (or two) was free. She used them for one resume then once she realized she only needed the one document she cancelled. Or so she thought. She ended up getting billed for additional months and we did not notice the charge on our credit card bill until 5 months in. I ended up speaking to a rep who was very helpful (that's why I am giving 3 stars and not one) and she refunded all but one of the months - ok, since part of it was our mistake... HOWEVER, my daughter never received any notification of billing or any follow up emails for those 5 months, so we felt communication was lacking and the monthly billing was sneaky.
Hi Stella,
We are very sorry that you received the wrong impression of our free account. The following serves as a guide which may clarify any doubts you may have regarding your account: Our free account gives you the opportunity to try out our resume builder before deciding to purchase. The ability to print, email, or download your resume and cover letters are features included in our paid subscription and not listed as a feature of the free account. You can download a plain text version of your resume for free. To further our user experience, we provide the option of a 14-day trial for a small fee.
When you select our 14-day trial enrollment, it provides all details on screen that after the 14th day it will auto enroll into the monthly subscription service. It also explains, that you can cancel at any given time. This alert is also given when the credit card information is requested where it explains that, unless you cancel, you automatically authorize us to charge your account every four weeks at the current rate of the subscription.
Lastly, when you finish your enrollment process, an e-mail is sent explaining this as well. Auto emails can get picked up as spam or junk mail. Be sure to check your spam/junk mail folder.
We apologize for any confusion this may have risen. Feel free to contact us if you have any further questions or concerns regarding our products and services.
A good place to start or update your resume. You can continue to edit or update your resume and add a cover letter.
Hello,
Thank you for your kind feedback! We're glad to hear that our service has been helpful in starting or updating your resume. It's great to know that you were able to take advantage of the flexibility to continue editing and adding a cover letter.
One of the best experiences I have ever had over the phone he even pronounced my name right. Love his energy. I hope he gets a rise because he definitely deserves it
Hello,
We're truly grateful for your feedback! It brings us immense joy to learn that our agent was able to meet your needs and deliver exceptional service. We'll make sure to pass along your kind words to them. If you ever need assistance again, please don't hesitate to reach out!
Alejandro was great. Helped me solve my issue. Very friendly and can speak multiple languages. Very cool! Very helpful.
Hello,
Thank you for leaving a five-star shout-out for our agent, Alejandro!
Resume Now gave me the help I needed in getting started on my job search. The resume help was easy, concise, accurate and comprehensive. When I decided to cancel - I was offered a much better price and decided to continue with Resume Now.
Hello,
Thank you for sharing your experience with us! Glad we were able to help!
I had a great experience with Clider A, who has assisted me and provided right resolution.
Hello,
Thank you! We are thrilled to hear that our agent was able to assist you with your request and provide you with excellent service. We will be sure to let them know your amazing comments.
I had some issues with the product and reached out to the team. The team member was really prompt to respond and continued to assist me till I got my issue resolved and any doubts clarified
Hello,
Thank you! We are thrilled to hear that our agent was able to assist you with your request and provide you with excellent service. We will be sure to let them know your amazing comments.
I had spoken with your company several times and still could find resolution to my situation until Oswell. I believe was his name. He stayed on the phone with me, I believe for almost an hour, if not longer, trying to resolve my problem, of which he did. Annnd...Helped me to save my resume. He also gave me the discounted rate, of which your site was not reflecting. I was very pleased to say the least.
Hello,
Thank you for sharing your experience! We're thrilled to hear that Oswell was able to resolve your issue and provide excellent service. We appreciate your patience and are glad you’re pleased with the outcome.
The people I spoke to doesn't know me from a whole in the wall but she treated me like a friend or family. Bf talking to Ms.Racheal I believe sorry if I forgot it but you made my day tks
Hello,
Thank you for sharing. It’s awesome to know how pleased you are with how everything turned out.
From students or entry-level job-seekers to experienced executives, our resume builder offers job-seekers a fast and easy way to create a resume. With pre-written bullet point examples across several industries and recruiter-approved templates, Resume-Now enables users to download a polished and professional resume in minutes.
Business History
Our goal is to help people get the job they want, as quickly as possible. To assist our users in creating a professional-quality resume and cover letters instantly, we provide suggested text examples, expert tips, video interviewing lessons, and more.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello,
Thank you for sharing your experience with us!