After requesting my account and posts be removed, 'Community Manager' Emily responded with a weirdly long, passive-aggressive email that broke every rule of basic business etiquette. She defended the person who stalked my posts, without even considering my side, cause meh 'anyone can respond.' So then according to your own rules, I should be allowed to respond back, no? Oh I didn't have 'the...
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This moldy site has looked and functioned the same way since bumbling Bush Junior was president. The ugly interface is in desperate need of a face-lift. It's an absolute mess program-wise too. Disjointed, laggy, and almost impossible to navigate - nothing is organized well. It's not very user friendly. You can't delete or even edit your posts. You can't block anyone. At least 75% of posts are from the early 2000s and a lot of the information is super outdated. Just awful.The advice given is hit or miss - usually a big miss. The last time an actual MD responded to me was probably around five years ago, and the big takeaway was 'see your doctor, I don't know.' LOL. I didn't expect such a flippant, pointless response, and never participated in that forum again (ophthalmology). He's still on there and he's about 100 years old and rude as ever from what I've seen.
I hadn't logged on here for years until recently, and it's the same hot mess it's always been. Be aware that anyone can answer your questions, so take any information given with a big grain of salt. I can't stress this enough. Some of these people can cause more harm than good (some unintentionally, others are just malicious trolls). I did receive some good information/links to resources on here awhile back, but several recent disturbing exchanges have prompted me to contact customer service and request my account and posts be permanently removed.
After posting several questions in various communities, I noticed the same name popping up in my answer feed. The feedback he gave was not only wildly inaccurate, but potentially damaging as well. A more neurotic person might have taken what he said to heart, and become very upset over the dark conclusions repeatedly drawn. After digging around in this person's post history, I found a sinister pattern of hijacking threads with extreme doom and gloom fear mongering with zero context. When I called him out on it (all I did was defend myself and ask that he please stop 'diagnosing' me when I already had the tests proving I did not have what he really really wanted me to have for some reason), and reported him for harassment, Medhelp deleted MY comment instead. So they take the side of cyber bullies and trolls. All of this could have been avoided had there been a BASIC BLOCK BUTTON. This incident was the final straw for me here.
This site is potentially very dangerous. Unmoderated armchair MDs run amok....a customer service team that not only facilitates, but actually encourages very crafty and insidious forms of cyber bullying. No thank you.