• Masterra

Masterra

Overview

Masterra has a rating of 4.52 stars from 27 reviews, indicating that most customers are generally satisfied with their purchases. Masterra ranks 233rd among Essay Writing sites.

  • Service
    7
  • Value
    5
  • Shipping
    5
  • Returns
    4
  • Quality
    7
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How would you rate Masterra?
Top Positive Review

“This is the first time I ordered an essay on this site.”

Isabella D.
3/7/23

This is the first time I ordered an essay on this site. I liked the work very much, not only me, but also the teacher. Quality was a theoretical section, and the practical part of the essay was supplemented by high-quality examples. All very cool on the website, you are doing great, keep it up! For a long time I recommend you to my friends, they are also satisfied with the quality of your work and service.

Top Critical Review

“HORRIBLE SERVICE RENDERED AND HORRIBLE CUSTOMER SERVICE”

Shi L.
12/11/21

Every order that I purchased was late and received a C letter grade. I reached out to them and they were unwilling to refund the amount to the card in my bank account and instead refunded it to the balance on the website account. I made it very clear on the email that I did not want to use their services as they were terrible and I wanted a refund it to my bank account and they still chose to refund it to the website when I have no intentions of using their website because it's so horrible. Stay away from this website!

Reviews (27)

Rating

Timeframe

Other

Thumbnail of user isabellad230
1 review
0 helpful votes
March 7th, 2023

This is the first time I ordered an essay on this site. I liked the work very much, not only me, but also the teacher. Quality was a theoretical section, and the practical part of the essay was supplemented by high-quality examples. All very cool on the website, you are doing great, keep it up! For a long time I recommend you to my friends, they are also satisfied with the quality of your work and service.

Thumbnail of user jenniem12
Jennie M. – Masterra Rep

Appreciate that, Isabella! Glad to see you were left satisfied with our services. Hope to hear again from you soon!

Thumbnail of user helens126
9 reviews
4 helpful votes
December 18th, 2023

First time when I ordered essay here I was a little nervous because I received it just the last day before the deadline. After that I always order earlier to have time for checking paper.
Generally they do a good job. Thanks to them I get high grades.

Thumbnail of user kaylinf9
1 review
0 helpful votes
February 11th, 2023

Thank you so much for doing such a great job and helping people like me who don't have time to study because of work. Your work is always praised by my teachers and I love it. We rarely make edits, and if we do, it's usually to the design and not to the text of the work.

Thumbnail of user jenniem12
Jennie M. – Masterra Rep

Thank you very much, Kaylin! Glad to hear you were satisfied with the completed papers. Look forward to helping you again!

Thumbnail of user darleneb540
1 review
0 helpful votes
February 22nd, 2023

I constantly turn here for help in writing various scientific papers and essays. Service is excellent! Always perform the work exactly on time and the quality is also on high. Thank you

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Value
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Quality
Thumbnail of user jenniem12
Jennie M. – Masterra Rep

Thanks, Darlene, good to hear that! Hope you have an amazing weekend ahead!

Thumbnail of user patriciaa643
3 reviews
8 helpful votes
March 28th, 2020

I placed an essay order after my friend recommended this site. I am very happy with the essay they wrote for me. Definitely its a first class rate writing!

Thumbnail of user sb445
1 review
0 helpful votes
August 31st, 2019

I selected this writer as she appeared to know her stuff, she had the look plus she said the right things. Also her reviews were flawless. Well I was tremendously disappointed with my failed SH. Some areas were not addressed, The grammar, spelling, context OOOH MY GOSH! Communication with the writer is impossible for her to address the errors and Customer service is a joke.

Thumbnail of user jenniem12
Jennie M. – Masterra Rep

Thanks for your feedback! You can always contact your writer via the form in your account. Support is available 24/7 in chat and via email (you can find contacts on our website). Also, you can put a low score for the work of the writer, and not the whole of our service, which, we believe, is of high quality. In addition, you have the opportunity to request a dispute and get your money back if your claims are justified.

Jennie M. Your manager at Masterra.com.

Thumbnail of user shil6
1 review
0 helpful votes
December 11th, 2021
Verified purchase

Every order that I purchased was late and received a C letter grade. I reached out to them and they were unwilling to refund the amount to the card in my bank account and instead refunded it to the balance on the website account. I made it very clear on the email that I did not want to use their services as they were terrible and I wanted a refund it to my bank account and they still chose to refund it to the website when I have no intentions of using their website because it's so horrible. Stay away from this website!

Tip for consumers:
None because all of the services were not rendered properly.

Products used:
None because all of the services were not rendered properly.

Service
Quality
Thumbnail of user jenniem12
Jennie M. – Masterra Rep

Hello Shi,
I am terribly sorry for this situation. We want your experience to be outstanding, and always keen on providing the best service for every customer.
We would be glad to provide the refund to your account. Our support agent contacted you directly, could you please share the requested info, so we could transfer it asap? Thanks so much!

Thumbnail of user lynettem67
2 reviews
10 helpful votes
August 13th, 2020

Unique thing about Masterra that they let you to choose writers. Definitely this is the big plus to hire this service again.

Thumbnail of user ekal2
1 review
0 helpful votes
December 24th, 2021

I'm very lazy to research at this time, but it's been very helpful to you, the customer service is very good. I recommend here

Service
Quality
Thumbnail of user jenniem12
Jennie M. – Masterra Rep

Eka, thank you for this positive review. It's been a pleasure working with you. Hope you're having a great holiday.

Thumbnail of user morgans103
7 reviews
17 helpful votes
February 4th, 2020

I gave them a topic which is little bit difficult to gather information but I am surprised by the quality writing. Exactly what I intend to.

Thumbnail of user cengizturkk
1 review
1 helpful vote
November 13th, 2019

I assigned ENG assay to one of their writers and writer sent me some random text instead. I couldn't submit the work because it was late. STAY AWAY FROM THIS SCAMMERS.

Thumbnail of user jenniem12
Jennie M. – Masterra Rep

Dear Cengiz,
We are sorry to hear you were not satisfied with the service. Could you please provide your OrderID so that we could investigate the situation?

Thumbnail of user pamelad167
7 reviews
15 helpful votes
April 20th, 2019

They delivered me the best quality of work. Thanks for getting me the top marks in my academics through your fabulous writing. No matter what the subject is, some experts can deliver essays in any department. I can't express my gratitude towards them, and I am ready to work again with their team in the future.

Thumbnail of user maxa35
6 reviews
22 helpful votes
April 10th, 2017

Love making my orders here at this place just because I do not need to pay for it before I talk to the writer and take a decision whether agree or not. Already worked here with two nice writers who did great works for me - one on math and the other review on literature. Masterra is a convenient place to ask for writing help. There's no need to contact with support, you're like a boss (just kidding) - talk with the writer directly and it increases all the chances to get good content.

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Value
Shipping
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Quality
Thumbnail of user jenniem12
Jennie M. – Masterra Rep

Max, I guess something happened with your account and it was duplicated. In any case, thank you so much for leaving your feedback. I've already replied to you in the previous message.

Jennie M. Your manager at Masterra.com.

Thumbnail of user lindam1235
3 reviews
24 helpful votes
November 1st, 2019

The writing style and research about the topic very much impressive. They went beyond and provided an excellent piece of article.

Thumbnail of user jeannek47
8 reviews
34 helpful votes
September 26th, 2019

When I get short TAT for my projects, I always go look for a new writing service because I know the existing writers busy with my previous order. I found masterra recently and happy with their writing skill. I am really happy because now I got three legit writing service to help my multiple projects. Thank you

Thumbnail of user alishiam
1 review
19 helpful votes
August 20th, 2016

Found a brilliant native writer here at masterra.com. Got so much pleasure from work of our tandem. The website has convenient chat for communication, so there were no problems at all with discussing the details about my order. I'm one of those happy customers who is going to come back again and recommend this to everyone around.

Masterra is absolutely the best place to find the writer that suits your requirements!

Service
Value
Shipping
Returns
Quality
Thumbnail of user jenniem12
Jennie M. – Masterra Rep

Dear Alishia!

Thank you so much for your first review about Masterra. We appreciate that you find our website convenient. May you always be satisfied with all the works you get from our writers.

Jennie M. Your manager at Masterra.com.

Thumbnail of user janicer106
3 reviews
0 helpful votes
September 29th, 2019

We are happy to collaborate with Masterra. They are handling our many ongoing projects without any delay and native American writing style is top class.

Thumbnail of user paulaa51
5 reviews
8 helpful votes
April 5th, 2018

I ordered only two essays, but want to mention that writers here are the best! I sent all the instructions, then discussed it with the writer and revised it three times during the process of writing. You should know that they have cheap prices for assignments. Nice people work here, guys. Highly recommend!

Thumbnail of user jenniem12
Jennie M. – Masterra Rep

Paula, thanks for your comment. We hope you will come back with new orders!

Jennie M. Your manager at Masterra.com.

Thumbnail of user annh257
6 reviews
9 helpful votes
October 3rd, 2019

I am pleased with their work and customer support. I would not hesitate to recommend masterra for article writing and essay.

Thumbnail of user nastiak
3 reviews
10 helpful votes
August 16th, 2018

Tried to find a reliable service to order a couple of assignments. These guys promised to deliver 2 papers using my list of references within the deadlines. I received them and actually they are perfect! Nothing to change. Many thanks will use it again

Thumbnail of user jenniem12
Jennie M. – Masterra Rep

HI Nastia,
Many thanks. It is so important for us to receive positive feedbacks. We hope you will use our service soon.

Jennie M. Your manager at Masterra.com.

Thumbnail of user chrism332
2 reviews
16 helpful votes
March 2nd, 2017

In order not to screw my job up, I used this service to find a writer. It took me about 1 day to choose the best of them. Now I order already the third work, which is a business review. Recommend using it if you need a good writing help. The price by the way can be easily discussed here.

Service
Value
Shipping
Returns
Quality
Thumbnail of user jenniem12
Jennie M. – Masterra Rep

Dear Chris!

We are grateful for the feedback you left about our website. We want to thank you for your trust and wishing you success in both your job and studying.

Jennie M. Your manager at Masterra.com.

Thumbnail of user kates100
7 reviews
0 helpful votes
January 18th, 2021

I've heard about these kind of services before, but I was always too scared to try them. These guys let you choose the writer though and somehow that made me feel a lot more confident. Only after I chose a writer and talked with him to confirm all the details did I need to make a payment and the Tim (my writer :) ) ended up really nice and even explained all the parts I couldn't understand. Part-tutor :)

Thumbnail of user sarahs623
3 reviews
11 helpful votes
July 6th, 2018

Ordering expereince here is excellent! My paper was sent to me before the deadline and I asked for some corrections. Writer Tutor Morgan is really responsible and fully understood my requirements. Thanks so much!

Thumbnail of user jenniem12
Jennie M. – Masterra Rep

Hi Sarah,
Thank you a lot for your comment! It is of great importance for us to know that you find our service helpful and convenient. We'll keep on growing!

Jennie M. Your manager at Masterra.com.

Thumbnail of user mihailn
4 reviews
12 helpful votes
September 14th, 2018

I was looking for essay writing help and there are too many websites, I was lost. Masterra writing service attracted me cause you can chat with writers and ask for their expertise. I ordered 1 essay on Business Management and got 96 out of 100. Well, I am really impressed. Many thanks!

Thumbnail of user jenniem12
Jennie M. – Masterra Rep

Dear Mihail,
Thank you a lot for leaving feedback. We will make you happy many times in the future.

Jennie M. Your manager at Masterra.com.

Thumbnail of user adar33
5 reviews
24 helpful votes
March 23rd, 2017

Writing is so my element at all, so I trust my assignments to the writers from this place.

What I like most is their process of ordering. You don't have to pay at once to place your order and find a writer. The other thing is that I can discuss the price with the writer.

Masterra has a well-thought approach that works. Recommend this website because yet there were no misunderstandings and all my reviews, essays, and research papers were done absolutely good!

Service
Value
Shipping
Returns
Quality
Thumbnail of user jenniem12
Jennie M. – Masterra Rep

Dear Ada!

I want to thank you for your feedback about masterra.com. It is of great importance for us to know that our customers find our service helpful and convenient. We'll keep on growing!

Jennie M. Your manager at Masterra.com.

Sitejabber for Business

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From the business

What masterra.com Is and What We Do?

Masterra.com is an online service, which aims to provide clients with quality content written by experienced writers. We offer qualified assistance with different types of writings, business presentations, editing, and proofreading.

We provide round-the-clock support to ensure great outcomes for all clients. We ensure amazing opportunity to receive well-written content prepared by the best experts in the particular field.

With masterra.com you will get quick and professional assistance on any task. We do our best to ensure pleasant cooperation of our customers with the writers.

Business History

How masterra.com Started?

The Masterra project was launched with a single aim: to help people succeed. Masterra.com have become one of the most popular online platforms, where writers and clients cooperate with each other to achieve outstanding results.

We are among the most popular online services for the quality of work we provide. We are determined to make our services even more effective and affordable for a wider audience.

Company Representative

Thumbnail of user jenniem12
Jennie M.
Hello there!

It's my own personal goal to reply to all reviews and questions left here within several days since the date they were published. Please, by leaving your review or complaint include your order number too, so that I could immediately check it and reveal the problem, if any.

Also, if it happens that you were not happy with your order, please provide me with constructive reasons and facts why. This will help me understand, how we can make our service better for you.

Thank you beforehand!

How do I know I can trust these reviews about Masterra?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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