Dear Ginger!

I have checked the situation occurred to your order. As I can see the writer uploaded the first draft of your work and you approved the order at once, apparently by accident. As far as I understand you couldn't download the work because of some technical issues occurred to our system.

Our manages contacted you and you agreed that the writer would prepare the final version of your paper without problems or any additional payments, despite the fact that the order had already been approved.

I'm sorry for the inconvenience and hope that you'll be fully satisfied with your work in the end.

Hope to see yet another, but positive feedback from you :)