Gearbest Reviews Summary
The company's reputation is significantly marred by widespread customer dissatisfaction, primarily stemming from persistent issues with order fulfillment, delays, and inadequate customer support. Many customers report difficulties in receiving refunds, with some waiting over a year without resolution. While a minority of reviews highlight positive experiences regarding product quality and timely delivery, these instances are overshadowed by the overwhelming negative feedback. Overall, the sentiment reflects a lack of reliability and transparency, leading to a recommendation for potential buyers to exercise caution when considering purchases from this company.
This summary is generated by AI, based on text from customer reviews
A loja se negou a reenviar um produto novo pelo fato de o mesmo ter sido comprado com um cupom promocional! Apenas concederam o reembolso. Horrível o tratamento com os clientes.
It's the best shop in the internet. You can buy everything with good price and fast shipping. They can solve any problems with orders and have a great support center. I reccomend!
In my opionion GearBest is one of the best stores for online shopping. Everyday there are promotions and discounts for col stuff and gadgets. Shipping time at Gearbest is very fast and accurate, and I got all my orders at record time. Theri Customer support is also great, and they are willing to help and assist in case of any problem.
I ordered a Xiaomi smartphone some time ago. This was the lowest price at the time of purchase.
The customer service responds pretty fast when you have a question, this took about one business day for them to respond.
The smartphone arrived quickly, about 20 days from gear shipped from China is not that long.
I got tracking information so I could keep an eye on where the items were.
The item arrived in a great condition.
I would order more at Gearbest on Christmas sale.
Ho fatto molti acquisti da questo sito. Non ha mai avuto il minimo problema, le spedizioni sono sempre state rapide e ben fatte. I pacchi sono sempre arrivati intatti ed in tempi ragionevoli. Una volta le poste hanno perso un pacco, e loro me lo hanno rispedito gratuitamente, anche se non avevo pagato l'assicurazione.
Brava GearBest continua così!
I always buy on Gearbest. Excellent online store and good products sale. Recentelly I both a projector Xgimi H1 on promotion. Very good. Recommend Gearbest.
This store has lowest prices, very good customer's service and pretty good delivery speed!
I do recommend it to everybody!
I am usually a picky kind when it comes to trusting a website to purchase your items via, once I hit gear best i found a playground for people like me, a playground for tech-geeks, it has a very large variety of products to offer, with great prices & discounts, I would suggest my closest friends have their purchases via gear best, as they provide valuable products, with a fair price, fast shipping, service, and friendly website usability
ürün güzel xiaomi kalitesi kulaklık bluetooth mikrofonlu telefon görüşmesi yapılabiliyor ürünü çok beğendim bence fiyat performans ürünü teşekkürler
I have been buying from Gearbest at long time, i never had a problem.
Even if i bought something they don't have or they cant send me they have refund me every time.
I'm really happy and satisfied to make shopping in Gearbest. They have the best prices and a lot of great products! I don't have any issues about orders, everything is fine. I recommend!
I bought an excellent gadget Xiaomi Selfie Stick Bluetooth Remote Shutter Tripod Holder! Excellent price, convenience Xiaomi... I definitely recommend gearbest. It is a reliable site with awesome offers. Great price and very good customer service
I already did some shopping on the site and I liked it a lot. Good prices and fast service. Now you can also install your purchase on your credit card by up to 12x. The products arrived well packaged and intact. I recommend everyone looking mainly at smartphones with great prices!
I have a lot of orders in this shop. All items came in time. A lot of promotion with codes which make price very good. In general I recommend. Especially, when you can find promotion or discounts.
Ya he realizado varias compras en la pagina y hasta ahora no he tenido problemas todos mis pedidos han llegado bien
I am a longtime client of Gearbest.com. I can only say a few important things. This web site is worth 100% The goods are quality. Prices are competitive, and very low compared to the same commodity prices on many other sites. Last but not least, support at Gearbest.com is at a very high level. Everything on Gearbest.com is fast and easy. I recommend it a lot.
Gearbest is the best online shop! Its fast, have quality and its a incredible experience buy on gearbest!
Bought an item on 12.01.2020 till not item was not shipped. When i bought it, it was is stock, but now they are claiming, that they do not have the item. Dissapointed about this.
I really recommend this shop. Fast, cheap and save shipping. Good quality of products and the lowest prices im the web. I highly recommend :)
About the Business
Online Shopping at GearBest for the best cell phones, electronic gadgets, toys, sporting goods, home products and apparel for geeks at unbeatable great prices.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members