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alexj126

Alex J.

2
Level 2 Contributor

Contributor Level

Total Points
410

5 Reviews by Alex

7/21/21

I have ended as #1 photo in one challenge. I have received perks dlfor the win, but I was not listened as a winner of top photo and I was not promoted to the guru status. I have asked support several times why, but the support just ignored my emails, tickets. Based On their FAQ "According to YOUR FAQ "Top Photo: the participant whose single photo received the most votes in the challenge." I have the most VOTES ON one photo, but they just ignored that fact. Shame On you gurushots.

12/17/19

If you want to lose your money this is the right place. Paid for TV on 07.10.2019 today is 17.12.2019 and the TV was not even handed to courier. They did not delivered the item and they did not return my money. Agents are providing lies and lies and another lies. FOR ME THIS IS THE WORST ESHOP with THE WORST CUSTOMER SERVICE.

rebeccal10
Katherine L. – Banggood Rep

Dear Alex J,

Thanks for your order and we are sorry to hear that you still have not received the order yet.

We can deeply understand how frustrated that you have not received your parcel yet. And please kindly note that in some rare cases, the delivery might be slightly delayed due to processing times in postal or Customs office or the bad weather. And the tracking information of this order will be updated at important logistics stations or once it arrives in your country.

According to our shipping policy, all items being sold at Banggood are guaranteed to be delivered to buyers within 60 days (90/120 days for Brazil, Ecuador, Venezuela, Argentina, Bolivia, Peru, South Africa). And all orders shipped from the US, EU, FR, and AU warehouse are guaranteed to be delivered within 30 days (45 days for orders shipped to Brazil and Mexico). You can get a full refund if you have not received your items beyond this time.

If you have any problem with our solution, we recommend you contact us with the links below.

We take the security of your personal information very seriously. Therefore, if you have any other questions, we suggest that you could contact us via these links:
Personal Computer: http://www.banggood.com/Contact-Us_hi111
Mobile: https://m.banggood.com/contact_us.html

We will work on answering your questions as soon as possible and be ready to help you at any time.

Best regards,

Banggood Team

12/12/19

Paid for TV on 07. 10. 19. Today is 13. 12. 19 and the item was still not handed to the courier. I have contated their support for at least 20 times, they have created at least 10 escalation tickets but till now they do not know where is the item. If you want to lose your money, then this is the right place.

Tip for consumers:
dont use this shop.

Service
Value
Shipping
Returns
Quality
680 Views
10/14/19

Newer trust them. They just colecting money and doing nothing. The support centre is not able to check where is the item for more then 3 weeks. So from my point of view they are just frauds.

122K Views
12/5/17

Bought an item on 12.01.2020 till not item was not shipped. When i bought it, it was is stock, but now they are claiming, that they do not have the item. Dissapointed about this.

Service
Value
Shipping
Returns
Quality

Alex Has Earned 10 Votes

Alex J.'s review of Gurushots earned a Very Helpful vote

Alex J.'s review of Banggood earned 9 Very Helpful votes

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