1) Customer Service is BULLSH*T
-half the time they're just saying random stuff that sound "professional"
-they're very hard to contact and when you do contact them, they're very hard to talk to, YOU WILL NEVER GET THE ANSWERS & INFORMATION YOU WANT.
2) Items either FAKE or DAMAGED (& unfortunately, so are their so-called "deals")
-If you really want to risk it, ALWAYS go for Cash On Delivery.
I had a Cart Total of precisely Php463,966.38. That's like 11 GRAND ($11,000)!
So I ordered an iPhone 6 plus 128gb, Space Grey || Playstation 4 (with free 1yr PS plus membership, $15 PS store voucher, The Order 1886 & The Last of Us video games) || Xbox One Assassin's Creed Unity Bundle (with Kinect) || GoPro Hero 4 (Black) || Apple Macbook Pro 15" with retina display, 512gb || Beats by. Dr. Dre Executive Edition (Matte Black) || Beats Pill (black) || iPad Air 2 64gb Space Grey || Canon EOS 6D 20.2 MP DSLR Camera || AB Rocket 113 Twister Exercise Equipment || Drinking Roulette Set || 2KNBA15 for PS4 & XBOX ONE, Call of Duty Advanced Warfare for PS4 & XBOX ONE, Battlefield Hardline for PS4, Battlefield 4 for XBOX ONE, Bloodborne for PS4, GTA V for both PS4 & XBOX ONE || Dualshock 4 in Blue, Red & Black|| Charging Station for Dualshock 4 || PS4 Vertical Stand || Razer Kraken Pro Neon Red Gaming Headset (with 1yr Limited Waranty) || WD My Passport Ultra 2TB Hard Drive (Black) || ADVANCE Bond Paper (short) || & a few from the "Personal Pleasures" section.
I also ordered the same Apple products from the online Apple Store at the same time. JUST TO COMPARE! I usually order all my stuff from Amazon or from the actual website of the product I want, but since I'm currently not in the states for Spring Break & I'm here in the Philippines, I went on and sis a research about websites that have COD and Door to Door Delivery. Found Lazada and ordered a bunch of stuff, paid most with my credit card and paid some by COD.
Since Lazada is known for huge sales and price drops, I only had an estimated total of Php 464,000. I mean $11,000 is A LOT of money! But I paid for them and started waiting. I always choose Expedited Shipping, but I really don't know how to work on that with Lazada so I had to wait fo 3-5 days and some product for a week or two. So, packages started coming 6 DAYS LATER and most of them are from the "My Pleasure" section, including the Canon DSLR, the GoProHero4, WD My Passport Ultra 2TB Hard Drive, most of my video games, the iPhone 6 plus and the iPad Air 2, I was not pleased but I was satisfied by what I got and how I got it.
Couple weeks passed, I received another package in my mailbox, dude kept ringing my door bell, opened the gates, & was so psyched that the package was from Apple Inc. - Got the 2015 Macbook Pro 13" with retina display because of the Force Touchpad, Wireless Keyboard, Magic Mouse & Trackpad, Airport Extreme with 3TB, Mac Mini, clear & black shell for my Macbook Pro 13" retina, iPhone 6 plus 128GB with the standard Apple Leather Case, iPad Air 2 64GB Space Grey with FREE ENGRAVING! & a smart case, extra cords, extra earpods with mic, Apple Tv & of course Apple Care.
So unlike Lazada, the actual product website (e.g. Apple.com) delivers precisely everything all at once... And FREE SHIPPING. So that's one option you can do.
Received the other half of my order 2 MONTHS LATER! Was funny how I got all my video games and received my consoles 2 months later. I didn't even bother calling Lazada once because of the reviews I've read, thank god it was just shipped late.
Some of the items weren't in their original box, some item were missing and mislabeled. Some were a little damaged and some just didn't work!
I have to admit I was a bit disappointed, but I guess I am the one to blame, I kinda saw this coming and really just wanted to test it out with 11 f*cking grand! Ugh, so stupid!
So... I would have to agree on the bad reviews people have been giving Lazada.com.ph. Just got to the damn website and purchase it from there, it's very easy to put 26% off and still ask for the original price.
It's really a gamble that you have to do, if you really don't have a choice. I'm sticking with Amazon. I just hope they would have Amazon Philippines so people who live there could finally experience what Online Shopping really feels like.
That's about it, I hope you guys learn from this review and think before getting into on the Internet, trust me, I know. I'm a Youtuber, that's actually my main job, I mean, money is great and all but the Internet is really not one we should fully trust.
Message me/Ask me about anything, I would be glad to help!