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How would you rate Xbox.com?
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Massachusetts
29 reviews
281 helpful votes
Follow Liam F.
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The xbox consoles are absolutely terrible. They always make me lag out of pvp games that I am playing, which frustrates me. A $500 dollar console and this is what you get back. The xbox consoles also take forever to connect to the internet. You may as well get a $1,000 dollar PC so you can not only play video games, but also do work/school on it. Xbox console is just for playing video games. Just get a PC instead, whether it's windows or mac.

Date of experience: March 23, 2023
New York
4 reviews
7 helpful votes
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Nice Gaming experience
November 11, 2017

Good deal on a game pre-order. It have really nice title and cross title games.

I have played all most all games and have lots of collection. The only draw back is they are not releasing new titles on older version.

Date of experience: November 11, 2017
Canada
1 review
0 helpful votes
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Great console. But room for improvement.
January 29, 2023

Let's start off with something everybody's struggling with. The xbox filtering system. The xbox filtering system is so horrible, I'm no I.T. Proffesional but I could do a better job with my hands tied behind my back.

Second issue is the refund policy. Most of the times it works but they can decline it without even giving a solid explanation. They told me that I cant return a game that has been played? Like what! What about all those other games.

And last is the fact that xbox banning system is absolute $#*!. It's never happened to me but a pal of mying got banned while the guy who was threatening us while exploiting a game got away. If playstation had the games xbox did I would've transferred in a heart beat.

Date of experience: January 28, 2023
Canada
5 reviews
5 helpful votes
Follow Ryan E.
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Just can't do it with these systems that get cheaper each time. Just bought the Xbox one x and it under performs in every single way compared to the s. Games take way longer to load. Response time is ridiculously slow. When I have the 2 next to each other and turned on at the same time the one x is almost twice as slow to load. Complete garbage. Despite my settings it constantly asks me for a password for my profile and yes it is set to my home xbox

Date of experience: April 10, 2019
Pakistan
2 reviews
2 helpful votes
Follow Murphy T.
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Xbox
July 28, 2020

Why anyone would choose an xbox over a PS4 or Switch is simply beyond me. They say 90% of the world's population are dumb as hell, well owning an xbox proves that. The console has NO exclusives because you can play them all on PC. So why own one?

Date of experience: July 28, 2020
Georgia
3 reviews
3 helpful votes
Follow Dee G.
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Love it's versatility!
February 1, 2018

We got our Xbox last year and use it for everything!

We watch videos, play games, use it for school work (we home school), and actually use it to watch TV more than we do the actual TV. Can't imagine not having it anymore! LOL

Date of experience: January 31, 2018
Canada
6 reviews
7 helpful votes
Follow Katarina P.
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Quality services
June 10, 2021

Its a gaming platform, theres not much to say about that ahaha.
But the quality of their products is perfect!
They had some stupid marketing over the years. And they failed a lot of things.
But its a VERY VERY big company and still managed to not abuse of their users.
All my respect.

Date of experience: June 9, 2021
California
3 reviews
3 helpful votes
Follow adam s.
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I love Xbox, It is a well balanced system, and one of the few to have Powered down Updating, where when your system is off but still connected it will be in a sleep mode and still download or update your games, which if Xbox removes this gem from their repertoire, I see many people switching to PS4 or PC. If, we as consumers had a better way to unify these Developers and send feedback, I feel that the next generation of Systems could be easily PC components with Xbox features. The versatility of this system to allow you to access so much content and material for a very low price is astounding sometimes. There needs to be an app or system, like Yelp for game consoles, where we as consumers are allowed to take our combined tech knowledge and apply it to the systems we are building to entertain ourselves with. If this were allowed to happen, I see a much more profitable future for console gaming.

Date of experience: March 26, 2018
New Hampshire
1 review
0 helpful votes
Follow SHANNON E.
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Cheap controllers that break all the time. 0 customer support and their community standards are a joke. Don't waste your money. Go with Playstation or a PC. Not worth the headache.

Date of experience: March 29, 2023
Paul C.
Pennsylvania
80 reviews
147 helpful votes
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Since Microsoft owns Rare Ltd now, I've been looking for a contact form in general to ask them if they're making more Banjo and Conker games. I wanted to contact them because the Rare Ltd. website service sucks because they won't respond. They only have information about their hardware. And also, Xbox Live is extremely expensive. That's about it.

Date of experience: May 14, 2015
California
2 reviews
0 helpful votes
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Yet the best games
May 26, 2017

Playing games is never enough for me. X-box is that real thing that cheers me up after a hard day spent at school. Half an hour "wasted" for a game and you do not want to kill anyone in real life :) Just kidding!

Love it!

Date of experience: May 24, 2017
Nevada
6 reviews
44 helpful votes
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Cool
September 21, 2015

I visit this site very often, whether I am seeking for some info or just updating profile - I never have had a problem of any kind. I am a big gamer and thus I am very critical, but they deserved good, solid 4/5 rate. Keep on going!

Date of experience: September 21, 2015
Canada
3 reviews
1 helpful vote
Follow Cody B.
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Xbox
February 18, 2017

PC gaming is fun, the console one is too. I own both, but I`d say when you get older and busyer - you are more into console, as this is the thing to lay down on the sofa and relax (without buying any additional equipment, I know you can make something of that kind for pc too.)

Date of experience: February 18, 2017
Georgia
34 reviews
20 helpful votes
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Another great find
June 28, 2015

Wow another great game my children love and seem to be up on top of things when it comes to buying the coolest games that is produces. I relly do love watching them play. They get a kick out of playing on holidays when there al home haveing fun and watching the smiling faces. Nothing could be better. Brenda Carlton

Date of experience: June 27, 2015
North Carolina
13 reviews
88 helpful votes
Follow Matthew T.
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I visit this site probably once a day and it is always informative. No matter if you are having trouble with your Xbox or a game there is somewhere to get help if not in the help or F. A. Q in the forums. I decided to write this review seeing how uninformative the above review was about the actual site. The moderators on the forum do sometimes show immaturity but that is because 60% of the people they have to deal with are between the ages of 13-19 years of age. The news on the site about upcoming games and other peripherals for the Xbox 360. If your Xbox breaks and you have to send it in for repair then the site offers a way to track the progress of your repair along with updates about the Xbox live status. It also allows for users to buy games and other marketplace items and have them download directly to their console. Another thing is it also allows for users to have their own input with the forums on games and the whole Xbox experience.

Date of experience: August 18, 2010
California
66 reviews
78 helpful votes
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Love it.
October 30, 2017

I generally prefer XBOX over PlayStation. I've used XBOX for 13 yrs and will continue to use them. Definitely love the 360 but haven't tried the new one yet.

Date of experience: October 29, 2017
Illinois
5 reviews
20 helpful votes
Follow Tyree D.
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Before I start let me state that i own an xbox 360 and own neither a wii or Playstation 3, ok.
It is an amazing website. If youre not on your xbox 360, you can see what your friends are doing, you can send them messages, you can also view messages Microsoft has great customer service by the way. You can acess it on the windows phone aswell. Pretty good website.

Rating: 9.5/10

Date of experience: January 16, 2011
Canada
11 reviews
8 helpful votes
Follow Richard Z.
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Go playstation
October 17, 2015

Pros:
-cheaper than a Playstation
Cons:
-batteries! You will pay a ton replacing batteries
-charge for online gaming.
You might save money in the beginning but after you will pay a lot more for the gaming.

Date of experience: October 17, 2015
New York
4 reviews
21 helpful votes
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The best yet!
February 26, 2015

The best Xbox so far. The matte finish, price, 4GB internal is plenty for game saves and some add-ons. If you want more memory, just add 1-2 16GB USB flash sticks. I use USB drives for game saves and full game installs. This way I never have to worry about IF the system breaks on me. I'll always have my personal saves on the flash sticks. I never trust hard drives as they...

Date of experience: February 26, 2015
Philippines
17 reviews
42 helpful votes
Follow Christen F.
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It has been great so far, I always pre-order my stuff because I make Youtube videos on my unboxing and review of a particular item. When I pre-order from this website, I really get it days before it comes out!

Date of experience: April 6, 2015

Overview

Xbox.com has a rating of 2.8 stars from 68 reviews, indicating that most customers are generally dissatisfied with their purchases. Xbox.com ranks 59th among Video Games sites.

service
12
value
12
shipping
8
returns
8
quality
12