Palo Alto, CA 94306, United States
Ruby/Tophatter has provided me with fun and entertainment. Always go to complete description and read carefully. Auction is for highest you would pay for the item described. Do not bid so high expecting quality to improve through higher payment. If it says it is gold plated, do not expect solid gold because you bid higher. Vendors are real people that purchase items at wholesale and rent a space for each item taking the chance the bids will not meet their own costs, thus the shipping costs may seem high. They are penalized for not honoring a low bid. Shipping has taken only one week in most cases. Vendors are usually located in USA and have item offered in stock. If from China, it takes longer. If you are courteous with questions or complaints, you are treated in kind. Rude and angry complaints are rarely tolerated as you are dealing with real people. They do have a menu of answers for unreasonable people. They will talk with a rational person. They take their comments seriously because each one is their own business that they set the table at home with. I have bid and won some things that did not quite meet my expectations but have had more items arrive and make me think how can they sell so low? The jewelry is beautiful but made for smaller framed women. Women in China are generally smaller than USA women. Enjoy the entertainment but do not let gambling fever take over so to win at all costs. It will have you become one who complains. I feel, from reading complaints here is due to over bidding from wanting just to win. When you receive a rating request from an item you received, your review will help them feed their family or not. So please use compassion and ask questions with courtesy. They may have an answer that will settle your soul. Ruby/Tophatter rocks! Thank you!
I used to sell like crazy on this site and within the last 6 to 8 months I am lucky if I get one a day. There excuse is my starting prices are to high but I have my listings at a min so I can come out even maybe make .50 cents or so being there fees are very high so I can't start my auctions low. The point in selling is to make money not loose. Tophatter sucks and I am taking my listing off and putting them on eBay, I sell more on there and the fees are less.
Would absolutely not recommend tophatter to anyone that wants to sell. There customer service sucks to, there not there to help just make money. T
I got a ring opal in ptd silver and a black ring with purple setting, both rings turned my fingers green. I was disappointed. I've gotten at least 8 other rings, silver, and I love them. I also ordered more rings and also necklaces,they're very nice.
I love Tophatter because it is dynamic, in that you can bid on the day and either lose or win on the same day, no waiting period. I have found all of the items I have bought ( I have bought many), have been fantastic. The delivery and tracking information is really good. I love that you can email them and you will have a reply immediately. They also take back items you are not happy with.
Best of luck Tophatter, you are doing an awesome job.
Thank you so much.
I love Tophatter and the chance to get great items for a fraction of the cost. Have had a problem with a couple of the sellers in not receiving my items but not sure if it is post office or what the problem has been. On the whole, I LOVE shopping here!!! Would recommend to anyone.
I am so impressed with this website. The merchandise is very good quality. My daughter has started to use this site after she saw all my purchases. It is so much easier to use. I have already started my Christmas shopping and I an not paying nearly the amount I would pay at stores. Besides I enjoy the challenge of bidding. There is so much to choose from. I love Tophatter.
149 Questions & Answers
I bid again and won from the same seller, and item arrive. The item was not damaged and to date my account has not been credited. My assumption is that the first bid that I won as too low for their liking. I don't want a refund after so many weeks. I want the item that I won. If not I will report this seller and post on social media not to buy from them. Plz reply
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