Moyin .. A top hater seller of electronics doesn't honor bids that are lower than he likes. I waited for over a month for a tablet that I won for less than its value and he never sent it. Top hater does little to protect its honesty sellers and even less to insure the honesty of their buyers. They could have forced the issue, but didn't. Will not use again. Most of the sellers now are Chinese companies and it makes it less than fun. Greed got the best of them.
Not at all what I expected. I am tenacious as all heck and I read the reviews and most were bad, but I decided to do it anyways. I have been waiting two weeks for a pair of Dolce Cabana;s that I outbid fair and square 21 bucks great deal and they said they would be here already and they are not so now I have to dispute payment and my banking institute does indeed prosecute if the sum is over 15 dollars in this case it was 21 dollars and my bank was glad to refund me while they go after top hatter
The quality and size is not what they portray..... I ordered perfume Juicy Couture which was my own fault for not paying attention to how little the bottle really was but they made it seem like it was a great deal that one I mark off on my own self... But then I got earrings and they came in they were only one-sided not finished on and the clasp were flimsy and breakable ripped off on two things never again
For sellers when you enrol to sell you will never get your money for goods sold and buyers your items come very appearing very trashy cheap or never arrive. Don't waste your money or time going on there. Ebay is by far better.
Most of the items are not as depicted. Jewelry is mostly costume and cheap looking. Bid on a coach purse that was supposed to be worth 200+ and when it arrived it was a used purse in very unpleasant condition ( lots of wear, smelled bad, and missing parts.). Will not be dealing with Tophatter again. In my opinion it is a scam...I wasted so much money I could have bought one very expensive item at a retailer. My bad.
I use to love this site then all of a sudden the items I purchased stopped being sent for one reason or another. At first Tophatter Customer was helpful now nothing. It makes me sad that I can no longer order and it makes me sad that I have to get my Bank involved.
Tried to get refund don't have computer please give a phone number to get ahold of your company
I bought 2 rings, tracking says delivered today to my mailbox. They are not there. When you read the fine print it says that once the tracking says "delivered" the seller is not responsible. What? So I paid for nothing!!!! Unfortunately I bought other items from this site also, I hope some of them arrive. This is a scam!
I have ordered much from top-hatter and each time I received exactly what I paid for. The service is very fast - shipping costs are minimal. I will continue to shop here. It is fun.
I ordered a ring and when the envelope arrive the top of it was glued to the inside of the package and not the outside therefore allowing it be totally open.
The pouch inside was empty. They didn't seal it correctly and therefore it probably fell out along the way. Tophatter decided to NOT refund my money because it showed it was delivered. I offered to show them a picture of the evidence but you can't send photos on their website. SURPRISE!! I will be taking this up with my ceding card company as a disputed claim. They are the worst. DO NOT FALL FOR THEIR SCAM!!!
The reason I put 5 stars was to make sure this would show. The things they sell on here are on Wish, Cute, and several other sites. All cheap, all from China, and all not worth a crap. I will go back to Wish so I can at least have time to read what I'm buying
Don't get tricked into going into this site where you bid on items for sale. The quality is very poor; shipping charges are outrageous. An item I ordered was much larger than expected then shipped FEDEX. It was just about the same price as the item which is unfit to give as a gift. I am so sorry that I got hooked on this site one night. What a big mistake. It is almost additive as gambling. Don't get pulled in; you will be most dissatisfied. Please take heed.
Buy from reputable sellers that you are familiar with.
While some items seem worth the price and arrive in a timely fashion, many do not. Customer service reports them delivered but they are not. It's only my job to contact UPS or whatever to track. A "refund" is a credit to spend more money on the site.
Was so happy when i found this site. Really thought i struck gold. This is my experience with them. After ordering several jewerly items i was very pleased that i was receiving them pretty quickly. After several weeks i checked my order items to see what i had not received. I found 4 orders i didnt receive and reported right away to them. Their responce was $15 credit for the inconvience and no credit for the purchases. I just finished doing careful research on my orders and this is what i found. On the delivery day in question i received several orders. I assumed that the 4 i did not receive were in different packages with different tracking numbers. Here is what i found. One package and one tracking number was used for 7 different items. This appears that yes i did receive my merchandise but actually i only received 3 items. WOW. what a scam. It is even difficult to prove because jewerly is so very light. Of course i will be reporting them and hoping that the other 15 items i ordered i do receive. Please dont let them take advantage of you. Make sure you report these purchases to your credit card company if you do not receive your merchandise and they wont credit you back. Most credit card companies will credit back your account. UPDATE. 10/10. I RECEIVED A E-MAIL AGAIN FROM THEM It stated that my tracking numbers were delivered on 9/26. APPARENTLY THE CUSTOMER SERVICE DEPARTMENT DOES NOT CARE ENOUGH TO FULLY READ MY COMPLAINT. I RESPONDED AND EXPLAINED AGAIN TO THEM IN DETAIL WHAT I HAD FOUND, THAT YES I DID RECEIVE THE PACKAGE BUT IT WAS MISSING SEVERAL ITEMS. I ALSO I REMINDED THEM THAT I WAS IN THE PROCESS OF GATHERING ALL THE INFORMATION AND WILL BE REPORTING IT TO MY CREDIT CARD COMPANY FRAUD DEPARTMENT. USUALLY I RECEIVE A E-MAIL BACK STATING THAT THEY RECEIVED IT. BUT THEY QUIT RESPONDING. I THINK THAT THIS IS VERY BAD CUSTOMER SERVICE AND THEY DONT CARE ANYMORE. I JUST ASSUMED THAT THEY WOULD TRY AN RESOLVE AND DO SOME RESERCH. I WAS WRONG.
First items are and customer service is a joke. Saying items have been delivered but their tracking system shows them in china for a month now moving all across the country.Junk is cheap and no customer service help.They will contact once or twice then silence. My wife is having same problems with her items.BEWARE.
I've ordered 12-15 items in the last few weeks. I've received some; still waiting on others. Need to be patient as a lot of merchandise ships from China. I have a good amount of very expensive jewelry and most of what I've received from Tophatter LOOKS very similar - good quality, beautiful designs, and just what I expected. The non-jewelry items I can't review quality yet as they are xmas presents and I have not yet "played" with them to see if they're worth giving. Just my initial observation of them is positive though.
Tip for consumers: Be patient re: shipments. Don't hit bid unless you really want the item at the price you're bidding. Always use Paypal!Ask Caryn about Tophatter
FYI, from my experience, items that are this cheap (sometimes made well, other times not) originate directly from China. I have gotten some excellent bargains but you MUST understand, it can take as long as 2 months for a product to reach America. Remember there are different weather seasons (Harsh weather), travel conditions, transportation problems etc not all modern, and other reasons for slowness of products. I do think China needs to work to resolve that issue, but I have had vendors who apparently know how to work the system and get their products to you faster. As to something being gold or silver - buyer beware. Generally they mean TONE as in color. The product can still be beautiful, just made of a material that might not be acceptable in America (I hear stories about their metals). The Ecology Center ran tests on 99 pieces of jewelry (some of which was geared toward children but most of it was for adults) that were purchased from 14 different discount stores such from around the country, like Target, Claire's, Glitter, Forever 21, Walmart, H&M, and Hot Topic. They checked each piece for dangerous things like lead, cadmium, chromium, nickel, brominated flame retardants, chlorine, mercury and arsenic. And, surprise, surprise, lots of the jewelry was full of nasty stuff. As long as you aren't letting a child or animal gnaw on it, it's ok for occasional wearing. I have lots of gorgeous cheap jewelry from China (we get most of our wares from China, even if you are a designer fan). FYI only.
I want to thank those who were honest about their experience because I was about to use my credit card. Something told me to check this site out and I did. They have way more bad reviews than they do good reviews. I will not use this site because I believe warning comes before destruction.
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