Tophatter has a consumer rating of 3.98 stars from 6,952 reviews indicating that most consumers are generally satisfied with their purchases. Tophatter also ranks 1st among Auction sites.
This company responds to reviews, but usually not within the first month
TopHatters is a excellent place of value for your money. They offer a wide variety of products. These people go that extra mile to make sure their customers are taken care of. And yes, there are some things that u may be dismayed with, But b responsible about what u bid on. Read the reviews. My self, I definitely LOVE this site. And never been dismayed with product or customer service team.See positive reviews
I ordered what was suppose to be a women's medium sized nine jacket, I received a child's large Nike jacket. The jacket would not even come close to fitting my daughter who wears a small. I requested a return and was denied. You can't falsely list the size of your items. I should be given a refund because had I known the jacket was actually a Child's size I wouldn't have bought it. The seller duped me and now Mercari won't refund me my money.See critical reviews
Tip for consumers: If you find an item and the bid is higher than you're willing to go, be patient. There's a heart in the left hand corner of every item. If you find something you like.Hit that heart.Then when the heart comes up again you'll be made aware. Let's say you're in Home and Hobbies and what you've been bidding on has gone up too high for you..go to the top of the page and hit Home and Hobbies.More than likely that item you were bidding on, the one with the red heart, will pop up again and let you know
I filed complaints with BBB, Tophatter hasn't responded. But just don't shop there... Seller hasn't responded either...
You have to read the descriptions. It will tell you if it's real or plated.
Do not deal with this company,,, all jewelery is crap n cheap
Tophatter will screw you over. Shop Amazon or overstock.
Good luck! Tophatter rippes off the sellers so they are not going to be very likely to return your money.
Justin you are absolutely correct. I find out the hard way. I had my own auction with nice AUTHENTIC designer items and cosmetics (Becca, Cargo, Smahbox, Too Faced, etc). I lost big time. $40 Cargo palette sold for $10; it cost me $15. Items that I started higher to cover my cost never sold. I still had to pay fees for the item being listed. A $200 Calvin Klein purse sold for $20; it cost me $80 wholesale. Run!
If you end up buying a few items from the same seller they can do a combined shipment but you rarely get the same buyer items since they only let the sellers sell 10 items a day. It is different for the sellers that have their own auctions.
Depends on what you are selling. Yes, a lot of items go unsold in the jewelry and accessories categories... as well as others. Coach and Michael Kors and other designer brands, not much goes unsold, because here's the catch - - you pay fees on the starting bid. TH wants everything to start at $1. So you get punished if you start higher as to not get screwed by a low purchase price. Say you buy a designer bag for $120. If you start that bag at $100, you're already paying over $10 in fees. **IF** you can manage to sell it for a profit, there are still the commission and bank fees. If you start it at $1, you're barely paying any listing fees but it might only sell for $80 (or less!). So, less fees, but you lost your ass on the item. It's messed up. Most sellers have put in their time to see if they can make a profit or to see if TH will change, but they all seem to end up leaving. I'm convinced the only ones who stay to sell there are the counterfeit or crappy quality sellers who are buying items for next to nothing, because that seems to be the only way to make a profit there these days. I would go the ebay route if you're looking to sell.
You will notice the same names no matter the day, time etc. Bidding against you very often. Is it a coincidence? Personally I don't believe in coincidences.
Yes! Sale of counterfeit items is prohibited. If you are concerned about the authenticity of an item purchased on the platform, you may return it for up to 30 days from delivery. See full details on our return policy here: http://tinyurl.com/h7xokwj.
Tophatter.com is the world's fastest, most entertaining marketplace for mobile shoppers. Shop on our website or search the app store for 'Tophatter' to get deals at 80% off on jewelry, accessories, electronics, and more.
Tophatter is revolutionizing the e-commerce landscape with a discovery shopping app that's truly one-of-a-kind. Shoppers compete in fleeting, 90-second auctions to win deals of up to 80% off jewelry, electronics, beauty, and fashion. Leveraging smart technology to serve shoppers a unique experience every visit, Tophatter delivers the world's most efficient rapid marketplace and connects sellers to over 10 million shoppers across the globe.
Tophatter is funded by leading Silicon Valley venture capital firms, including Goodwater Capital, August Capital and CRV. We are based in San Francisco and Shanghai, China.