Here’s what buyers have asked with answers from Tophatter staff and previous consumers.
566
questions answered
0%
answered within 1 day
Answer:
There is also the FEDERAL TRADE COMMISSION that can help with these types of problems
By Ed L., over a year old
Question:
Is the jewelry real?
Answer:
You have to read the descriptions. It will tell you if it's real or plated.
By crystal h., over a year old
Answer:
Question:
Are the engagement rings legit?
Answer:
Answer:
Good luck! Tophatter rippes off the sellers so they are not going to be very likely to return your money.
By Jessica P., over a year old
Answer:
Justin you are absolutely correct. I find out the hard way. I had my own auction with nice AUTHENTIC designer items and cosmetics (Becca, Cargo, Smahbox, Too Faced, etc). I lost big time. $40 Cargo palette sold for $10; it cost me $15. Items that I started higher to cover my cost never sold. I still had to pay fees for the item being listed. A $200 Calvin Klein purse sold for $20; it cost me $80 wholesale. Run!
By L W., over a year old
Answer:
If you end up buying a few items from the same seller they can do a combined shipment but you rarely get the same buyer items since they only let the sellers sell 10 items a day. It is different for the sellers that have their own auctions.
By Barbara C., over a year old
Answer:
You will notice the same names no matter the day, time etc. Bidding against you very often. Is it a coincidence? Personally I don't believe in coincidences.
By Jim F., over a year old
Answer:
Depends on what you are selling. Yes, a lot of items go unsold in the jewelry and accessories categories... as well as others.
Coach and Michael Kors and other designer brands, not much goes unsold, because here's the catch - - you pay fees on the starting bid. TH wants everything to start at $1. So you get punished if you start higher as to not get screwed by a low purchase price.
Say you buy a designer bag for $120. If you start that bag at $100, you're already paying over $10 in fees. **IF** you can manage to sell it for a profit, there are still the commission and bank fees.
If you start it at $1, you're barely paying any listing fees but it might only sell for $80 (or less!). So, less fees, but you lost your ass on the item.
It's messed up.
Most sellers have put in their time to see if they can make a profit or to see if TH will change, but they all seem to end up leaving.
I'm convinced the only ones who stay to sell there are the counterfeit or crappy quality sellers who are buying items for next to nothing, because that seems to be the only way to make a profit there these days.
I would go the ebay route if you're looking to sell.
By papa p., over a year old
Answer:
Yes! Sale of counterfeit items is prohibited. If you are concerned about the authenticity of an item purchased on the platform, you may return it for up to 30 days from delivery. See full details on our return policy here: http://tinyurl.com/h7xokwj.
By Graciela M., over a year old
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