I love to shop here for my daughter and essential items like t-shirts etc... Why Im really writing is about the customer service and how accommodating they are. I got a sale for 20% off and two days later it was 40% so I was upset and called them. They gave me the additional 20% off as long as it was within 3 days. If you use a promotion its 3 days but if you pay full price you have up to 14 days to get reimburse for a sale. There was no hassle and their exchanges are also easy breezy both in store and online.

The Old Navy Men's Clothing has great styles, great prices and most importantly, comfortable clothes. I love when my clothes fit perfectly and are comfortable to wear. If you're looking for something new to add to your wardrobe give this place a shot.

Watch for sneaky shipping charges. Emails and home pages say you will get free shipping if you purchase more than $50... but even if you are over $50... a shipping charge will still appear on your invoice unless you read the small print and know that there is a special box to check for shipping. NOWHERE on the email and only in the fine print on the website will you find this information. Moreover if you use apple pay to check out, there is no option to check that box EVEN if you knew about it. Not away to get repeat customers, and certainly not a way to make your customers feel valued.

Recieved my order today 7 of 8 items were incorrect. Not just by a little but I ordered infant clothing and was sent childs large clothes. The best customer service could do was say they were sorry and refund and hopefully I could reorder and see if they could price match no even guarantee they could. The other best option was to return it to the store for a refund. I also had to bring my own print out because they didn't even include a receipt in the shipment. It was like some just said there were suppose to be 8 items and threw them in. If you want to clothes fro. Old navy just go to the store. Most companies can recognize they messed up and will attempt to get the correct order to you not Old Navy.

I would love to know how you order something get text it has ship and expected day to be delivered and of course due to weather things get put behind got that but then your text stop no delivery and you start to Chat with a moron customer Service person he cancels wants to cancel your order right away and takes 3 days to be refunded. But my order was suppose to be at my house 4 days ago never had arrived. Poor business I will never order or shop here again. People if you need something from Old Navy and you order it 4 weeks before you need it. It won't show up and your screwed.

Because I was over 30 days from purchase. I had receipt and tags still on they would not take it back. Told me to call Old Navy and they would not do anything about it either. Will never step foot or buy any from Old Navy or Gap

I would say the fabric quality is like 4.5 stars. The designs are good and the prices are great! The pictures are true to the products' colours and designs. I've never encountered any faulty products like loose threads etc.
Good for casual wear, but I've managed to get one work dress from Old Navy that had a very reasonable price.
It's easy to get free shipping.

Recently ordered a pair of Stevie skinny pants for $10. One side wasn't stitched. Didn't notice the hole until I was at a function. Very disappointing. There was no tag in the pants. Unsure if this is typical.

I purchased a sleeveless top from Old Navy Birch Run, MI outlet mall. The following day I
Wore the shirt for the 1st time. It wasn't tight on me, it fit loose! The shirt literally unraveled in the mid section after a few hours of wear! I was mortified!
I called the store and main office, neither would refund over the phone. I was told to ship it, MY COST! I live 2 hrs from any Old Navy store. I offered to show pictures of my receipt and of the shirt which didn't help.
Customer service for a $12 shirt is absolutely pathetic! BUYER BEWARE!