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Extremely hard! After being on hold for over an hour on two different occasions, I'd rate their availability at a -7. They have a chat option that is makes unavailable.
Helpful (0)
Lynn U.
I've never had any problems. But the great thing is they will handle returns inside the store - even orders placed online.
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Betty S.
Not easy at all!
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J T.
Impossible. Seriously, you'll find Bigfoot before you get ahold of customer service.
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Isabel B.
Very long on hold time or they can't take your call at the moment
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Janell G.
Impossible. Hold time is over 25 minutes before I finally hang up. Facebook messenger there isn't a reply 9 hours later.
Helpful (0)
Kay C.
YOU CANNOT GET AHOLD OF ANYONE at #OLDNAVY! I've tried a total of 4 times. 1. On hold 26min 2. On hold 40 min. 3. On hold 26 min. 4. Answering machine service says " We cannot answer your call, call back later!
It's RIDICULOUS!
