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How easy is it to get a hold of customer service at Old Navy?

asked by Elizabeth O. on 6/5/20

7 Answers
Extremely hard! After being on hold for over an hour on two different occasions, I'd rate their availability at a -7. They have a chat option that is makes unavailable.
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I've never had any problems. But the great thing is they will handle returns inside the store - even orders placed online.
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Not easy at all!
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Impossible. Seriously, you'll find Bigfoot before you get ahold of customer service.
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Very long on hold time or they can't take your call at the moment
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Impossible. Hold time is over 25 minutes before I finally hang up. Facebook messenger there isn't a reply 9 hours later.
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YOU CANNOT GET AHOLD OF ANYONE at #OLDNAVY! I've tried a total of 4 times. 1. On hold 26min 2. On hold 40 min. 3. On hold 26 min. 4. Answering machine service says " We cannot answer your call, call back later!
It's RIDICULOUS!
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