Gearbest

I already made many orders on Gearbest with 0% of failure. The best is the recently order a Lipo charger which was out of stock. They replace the order with a better charger with no any extra cost. Maybe the live chat system having some bug but you can use the ticket to contact them or even Messenger. About product quality so far i never had any broken/damaged item. All works great on arrival. To get best deal wait for the flash sale its totally insane price.
Really recommended.

I found several products that was looking for with the best price among several other sites and after the purchase were posted the following days, within a few days were already in the destination country, delivery is very fast.
All products arrived in perfect condition and very well packaged, I never had any kind of problem.

I already bought some products in gerabest, one of them was a Xiaomi Mi A1 that arrived in Brazil (I am from Brazil) in 20 days. Came well packed and the post was fast.

Most of my purchases were shipped one day after payment confirmation. I've never had a problem with Gearbest. I think it's great to buy installments. Another positive thing is the GB points acquired with each purchase made, which become discounts for new purchases.

I ordered 2 of the same phones. 2 orders. I'm not sure if I should be mad at them for choosing terrible couriers and allowing products to sit for months at locations. Or if they are sending faulty tracking. In either case, they should know there is a problem by now. I've seen countless other complaints of packages taking 3 months to arrive. I am in the U.S. and ordered from their UK site. Both times they said they used FEDEX to deliver to me. One used FEDEX, then after countless inquiries on the 2nd phone I found it was actually sent through USPS. Their delivery practices are insufficient. Unless you don't care if your items take 25% of a YEAR to get to you find another company to order from.

I found gearbest by lurking at budgetlightforum. I've done some small orders below $10 value.

Goods were as described and delivery time between 1-3 weeks as always with free shipping from China. Everything has always been ok and I trust them enough to get a smartphone through them.

Nicolas

My first order was pretty much what i expected. Not very quick. Any ticket i placed was answered ASAP.
Quality was awful. But worked for kids fun. Lasted about three or four days before they started falling apart.

My second order, Placed on November 28th, still haven't received. And the tickets i send ether get ignored or deleted.

They truly have no support. I think all messages are answered by auto response

Thought I'd try gearbest because they had an item I have been wanting for a decent price. Only to find out they never had they product and can't get it. Tried calling and emailing several times just to be told that my item wasn't ready yet 2 weeks after order. Knowing now i would have gladly paid the 5 extra dollars to get it from a reputable store that delivers! Then they told me i could have in store credit or a refund but that would take 30 days and is out of there control. Bs. Don't shop with gearbest! I'll post another review when i finally get my money back. Really messed up a trip in taking to? Isn't it illegal to post and sell things you don't actually have?

In September 2017, I made a second purchase at GearBest. It was a protective case for the smartphone Xiaomi Redmi Note 4, which is very slippery. At the same time I bought 2 pieces for myself and my friend. Before that, I reviewed dozens of options in other Chinese stores, but only in GearBest I found the right product at an excellent price. The cover itself is very high quality and reliable, its corners are tightly protected and it sits tightly on the phone. In this case, the cover can be easily removed from the gadget. During use, the phone fell out of my hands several times, but the case on it always served as an excellent protection. No damage or scratches were found. Once again I was pleased with the purchase in GearBest and everyone would highly recommend this store.

I have a ordered a phone and received one which had a faulty software. Was offered the option of paying additionally and be send a replacement. I have made an immediate payment through paypal, however they now lie to me saying that it is no longer on stock while the product page states "246 Pieces left".
I'm not talking here about chargers or flashlights, but about 200EUR.
Their support seems a joke; they use predefined answers and simply copy paste the one which seems most appropriate. I see that happening even here.

Finally got my refund. I would like to commend those people who helped me:

1. www.sitejabber.com company for being there, a helpful site specially for us who are used to order via online.
2. www.gearbest.com support named Lani, who is very patient and truthful to the promise she committed.
3. www.gearbest.com company for addressing my issue in any way they can.

God bless you all.

Gearbest.com is one heck of an awesome website. They had my product to me in a matter of days and the quality was top notch! I am certainly a life long customer of theirs. Just about anything you could want, you can find on Gearbest. Customer service is out of this world, trust me. I will definitely be shopping with them again in the near future. Prices are mind blowing too. If you havn't yet shopped with Gearbest or visited their site, what is wrong with you? Lol, I highly recommend Gearbest.com for whatever your needs be.

Everything was arrived as described, except I have got some problem with Tarantula x6 transmitter, but no matter of that I wanted to change antenna to have better range. Anyway, when I mentioned this to their customer service, they provided me 300 points (6 dollars) for compensation. That was excellent deal for me
Also, shipping was very fast, around only 20 days from China to Croatia. Will order again, because of a lot of discounts and cheap deals

"Gearbest is a sensational, very attentive saleswoman who is always there to answer any questions you may have, she really is very helpful. Your producer what to say right? Nothing to complain about, they are of great quality, super fast delivery to a seller from another country. Why buy at geabest? Simple, everything there is much cheaper than in Brazil or any other country, simply they sell the best products, besides being unique and easily accessible financially. Super recommend mainly to Brazilians."

Do NOT buy from them as your chances of getting your post is 30%, Having ordered 3 times occasionally each took over 2 months (9 weeks + another 2 weeks to resend because they decided it was 'lost', 7 weeks and one did not come).
They do not provide tracking number and so the chances of them sending can vary. How is this not illegal?
I don't normally put these type of drastic reviews, but Don't waste your time, nor their cheap quality rubbish. Buyer beware, seriously. I wish there was some kind of internet advocate that can shut these liars and scammers out.