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Gearbest
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Gearbest

gearbest.com
Italy
1 review
0 helpful votes
Follow Fulvio c.
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Professional service
April 15, 2017

Ive placed many orders and Never had a thing to regret. Ships fast, well packaged.
My last order was high value items and was shipped few days in advance. If a item in your order is not available at the moment they offer many option to refund the item.
Picture shows the quality of the las shipment.

Date of experience: April 15, 2017
New York
1 review
1 helpful vote
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I recently ordered a usb mp3 player that runs on a aaa battery. I got a great price, better than I could find on Amazon. The product was shipped out very quickly and for free. I got the package in California in good condition within 2 weeks. Great experience, will order from them again.

Date of experience: December 13, 2014
Portugal
1 review
1 helpful vote
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I've been trying to find a starry lamp for while and the first time that i visited, I found one! It was love at first sight!

The constructions material isn´t the best but for his price I don´t have any complains!

It creates a nice really mood in a dark room- great for kids!

Date of experience: February 21, 2018
Ukraine
1 review
0 helpful votes
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Cool store!
December 3, 2017

This was my first order for GearBest, I ordered a wristwatch for my brother and headphones. Delivery was lightning fast - only 7 days! The goods of excellent quality, as I expected, are packed very well. Very pleasantly surprised by the points - for each review you get points and you can pay up to 30% of the cost of the goods, which is very cool. Service is also on top. Now I will recommend to all my friends this excellent store.

Date of experience: December 3, 2017
RU
1 review
0 helpful votes
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Excellent shop!
May 31, 2017

I participated in the flash sale and was able to place an order for a $ 10 phone. I could not believe it! I kept thinking that selling like this is a fake.
But no, it's an honest store! They sent me a phone! I'm very happy. Now I'm constantly watching this store and participating in all the promotions!

Date of experience: May 31, 2017
Brazil
1 review
1 helpful vote
Follow Giselle E.
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Lots, lots of variety of products and great prices.
Daily promotions and offers up to 50% off.
Possibility of installments for my country.
Very cheap shipping rates.
Very fast and considerate pre-sales and after-sales support.
Detailed tracking information available soon after purchase.
Advantageous loyalty program.
Fast and complete App, available in my language.

It could improve the shipping time.

+3
Date of experience: December 23, 2017
Brazil
1 review
1 helpful vote
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Reliable and secure
March 15, 2019

No doubt it is one of the safest stores today, the gearbest has been very successful with its quality store, great prices and great service, I am satisfied and will continue to buy from the store for a long time, I simply love this store!

Date of experience: March 12, 2019
Morocco
1 review
0 helpful votes
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Gearbest is the best
December 13, 2017

Good products, good offer, fast and secure payment.
Great customer service with excellent communication.
I have been buying on Gearbest for a 2 years and I always had a great experience.
Everything comes very well packed and arrives on estimated time.
My first choice for online shopping
I would definitely recommend

Date of experience: December 12, 2017
Brazil
1 review
1 helpful vote
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The best store
January 12, 2018

Gearbest has excellent customer service. I am very satisfied with the quality of the products, with the prices and shipment speed. Discount coupons are also a differential that I really like. Certainly, I recommend this store for everyone.

Date of experience: January 12, 2018
Portugal
1 review
0 helpful votes
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Gearbest - Excelent Seller
August 6, 2019

Several orders already made and everything worked great so far. If you have any question you can contact Gearbest and they will solve it the best way.
Several payment methods.
Great products.
Recommend Seller

+4
Date of experience: August 5, 2019
Andrea D.
Italy
1 review
0 helpful votes
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The best.
May 19, 2017

I've been buying stuff from Gearbest for at least two years now: I've never had any problem. Their prices are the lowest on the internet (I don't know how they do it) and it's one of the best websites to buy electronic cigarettes.

Date of experience: May 19, 2017
Morocco
1 review
0 helpful votes
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Almost one year of buying from Gearbest, prices quality shipping all are satisfying for me i recommend it for everybody
They have good communication and lot of facilities to ensure our satisfaction with their products

Date of experience: February 18, 2018
Poland
13 reviews
30 helpful votes
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Personally, I like this website very much. There are so many items to buy, the choice is really huge. I never had any troubles with shipping and packaging.

Date of experience: January 20, 2022
Italy
1 review
0 helpful votes
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Great shopping
July 20, 2017

Shopping on GearBest is made fast and easy, with just a few clicks you can buy the items you're looking for at very low prices! Those are quality products, they arrive in well protected packages and decent timings

Date of experience: July 19, 2017
New Jersey
1 review
9 helpful votes
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Untrustworthy, Scammers!
November 4, 2015

People from Gearbest must be writing these 5 star reviews themselves. Go look on their facebook for the truth (if they haven't already deleted your post).

I ordered a phone 5 weeks ago and still have not received it. No update from them at all. Tracking number says it's just been sitting in "Burlington, Ontario, Hong Kong" for 3 weeks.

Intentional glitch in their site when you are trying to reach customer support. I'm disputing the transaction through paypal and hope I can get my money back!

Date of experience: November 4, 2015
Lily L. Gearbest Rep
over a year old

Dear Brian,

I want to offer my sincerest apologies to you for the delay of the shipment.

Firstly, we should have had this set-up correctly, and secondly, we should have responded in a much more timely fashion. For both lapses, we take full responsibility and want to restate our sincere apologies to the customer.

Could you please tell us your order number or tracking number so that we can offer a better solution?

Thank you for your time.

Gearbest.com

GB
1 review
6 helpful votes
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Ordered a Mouse for laptop, didn't arrive on due date, painful customer support service, told me to wait 60 days for mouse, then said sorry late leaving for postage 80 days after order agreed refund, that didn't come for weeks. Worst company by miles I have ever dealt with on Internet. Stay away find any other place to buy what you want. Whole process took 5 months and about 20 emails..

Date of experience: October 30, 2015
Lily L. Gearbest Rep
over a year old

Dear chris,

I want to start by extending our thanks to you for providing your extremely valuable feedback to us.

From time to time with thousands of shipments there will be an occasional issue with shipping. Our procedure is designed to handle situations like this one quickly and efficiently.
Could you please tell us your order number so that we can offer a better solution?

We want to say thank you for providing us with important information about your situation.

Gearbest.com

Portugal
1 review
0 helpful votes
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Great Online Store
September 15, 2019

Gearbest is my go to when I need to buy anything. Economical but high quality, it's simply the best online store that I'm aware of. Fast shipping, great customer support, can't say enough good things. Highly recommended!

Date of experience: September 12, 2019
Morocco
1 review
1 helpful vote
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Gearbest is definitely the best
July 20, 2018

I've bought many things from Gearbest and I assure you that it's the best e-shopping store in the whole internet because it has a lot of cheap good quality items: electronics clothes and more... When something is wrong their support team reply quickly and solve the problem by refunding or sending another item. They also offer a free shipment method.

Date of experience: July 20, 2018
VE
1 review
0 helpful votes
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100% Recommended
December 10, 2019

It is an excellent website to make purchases, it has a great variety of technological products, with competitive prices.

They ship almost everywhere without problems and have good customer service.

Recommended

Date of experience: December 7, 2019
Ukraine
1 review
0 helpful votes
Follow azzimov M.
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Very good prices (one of the lowest on the market), with coupon codes. Frequent sales. Updating and adding new goods daily. Fast customer support.
This shop has "audit" procedure for every good shipped away, so you have to be solid sure - your goods will work properly out of a box.

Date of experience: April 21, 2015

Overview

Gearbest has a rating of 4.2 stars from 10,718 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Gearbest most frequently mention customer service, good quality and fast delivery. Gearbest ranks 284th among Gadgets sites.

service
3,487
value
3,463
shipping
3,495
returns
2,587
quality
3,442