Gearbest Reviews Summary
The company's reputation is significantly marred by widespread customer dissatisfaction, primarily stemming from persistent issues with order fulfillment, delays, and inadequate customer support. Many customers report difficulties in receiving refunds, with some waiting over a year without resolution. While a minority of reviews highlight positive experiences regarding product quality and timely delivery, these instances are overshadowed by the overwhelming negative feedback. Overall, the sentiment reflects a lack of reliability and transparency, leading to a recommendation for potential buyers to exercise caution when considering purchases from this company.
This summary is generated by AI, based on text from customer reviews
Ottimo sito, grandissimo assortimento di prodotti tecnologici, prezzi insuperabili. Buona assistenza, rapidi nelle risposte. Merce arriva nei tempi previsti.
I buy a lot of everything for gerbest, I always enjoy everything, send it right away and reach me in a couple of weeks. When there were problems then I solved them quickly with the support service.
I bought a comfortable knife, although on the Internet and there were reviews about the fact that he can be defective and he has everything to do with him super. Apparently it was finalized and sold an updated version. The discount was huge!
I recommend gerbest!
La mejor tienda para comprar productos en línea, con los mejores precios y el envío rápido.
Hasta ahora no he tenido problema alguno a la hora de comprar. Aceptan Paypal y es una maravilla.
I have now placed three orders with GearBest and i had yet to have a problem with shipping.
Any time I had a question regarding my order, it was quickly answered, as the support of customer service is excellent.
The product is a good price, if you can wait the 20 to 30 days for shipping. But it is much cheaper than anything you can find here in Canada.
I recommend you buy from Gearbest, as they provide great reviews for all their products from previous buyers which lets me decide if i really want the
Product before I purchased it.
Overall recommend to any online shopper, other then the longer shipping time (understandable being shipped from China) this site offers lower
Prices for good product.
So far I have had no problem buying products at this company.
And always received within the estimated time.
All very well packaged products.
Impeccable service very good indeed.
I hope to continue buying more products every day.
Já comprei em várias lojas internacionais, porém com certeza a gearbest é a melhor. Possui excelentes preços e ótimos descontos. Além disso, em todas as compras a loja dá pontos (GB) que podem ser convertidos em desconto. Contudo, o grande diferencial da loja é o suporte, que além de ser ótimo e super rápido.
It is a very good store to buy and I have been buying in this store for almost 2 years and I have never had any type of problem highly recommended
I have been shopping from this store for several years, it has always been a great pleasure for me. If I encounter difficulty with an order or something else I received very good support from the staff working there.
Even though some people believe gearbest is shady, my personal experience with them has been great so far. I want to note that their support has been very helpful when i got shipped a malfunctioning part. The part was, of course, wasn't made by gearbest, but they went so far as to refund me for my purchase and let me keep the malfunctioning item, parts of which i used in my other items. I want to be as honest and I can in this review, and that's why I would really recommend gearbest if you haven't decided to order from them yet. Items arrive relatively fast and carefully packaged, I haven't had any problems with them so far. Recommending them to you, potential buyer!
Never had problem with them. Truly! Once had problem with condition of the item was after shipping - got refund, second time they made mistake with the price - got refund (f course would love to get the item for that price, but I understood the mistake, price was typical polish "onion" (if You know what I mean than You know, if not, than sorry).
They have amazing prices if You take some time to look for what You need. Orders (mostly) are send in 2-3 days, shipping time is very fast (even when unregistered method is chosen) and the Priority Line is amazing!
I won't say they are the best of the best, but If You know how and what You buy, than You will be OK.
I'm totally glad how my orders were processed.
They arrived earlier than expected!
The products I've purchased have an excelent quality, and with low prices.
Many qualities, like great prices, good interface, various payment methods, different shipment methods and a responsive costumer service, that will help you to solve every one of your problems.
Best international shopping site.
Totally reliable and with quality.
Easy navigation and excellent pre/post purchase service.
06 de outubro de 2017 08:27:43 Número de pedido: WB**************
Tenho vindo a fazer compras quase um ano e estou muito satisfeito com a minha experiência. Atendimento da loja sempre excelente. Comprarei ainda mais no futuro.
I shop from gearbest more than a year now and i recomend it to new buyers its a five star site with great support and great product quality...
Gearbest is an excellent store for electronic and multi-product purchases.
The best reseller in china. Im satisfied with my orders
Excellent page to make purchases, since their products are not novel and of good quality. As for the service, the way to pay very easily is very good and the shipments are fast and safe
I have had several experiences with this site and in all of them I have been taken care of. A great place to spend hours and hours scouring the good products and in the end buying the best things for the best prices. Speed and quality of service are one of the good reasons for this site.
Initially I had many doubts whether the product will reach me or not when bought from Gearbest.
I ordered a smartwatch protective film for my Amazfit smartwatch.
It was delivered within the time frame mentioned and the package seemed to be in good condition.
During this shipping process, there were many times when there was no update for many days.
Gearbest customer support people helped me a lot during that time.
Overall it was a good experience.
After testing some other online stores, one day i found Gearbest and decided to make an order witch contain a small object and after 30 days i received the parcel with a professional packaging, and from this moment i chose Gearbest to make all my futures online purchase because they have a professional Supports and the best price on the market, plus the perfect shipping methods for me.
The most valued items that i bought from Gearbest was 3 Smartphones and a WiFi router and received them just in 6 days from shipping dates using one of the best express and shipping method.
About the Business
Online Shopping at GearBest for the best cell phones, electronic gadgets, toys, sporting goods, home products and apparel for geeks at unbeatable great prices.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members